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UKG Junior Product Support Engineer Interview Questions and Answers

Updated 16 Feb 2024

UKG Junior Product Support Engineer Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Get to know you 

(1 Question)

  • Q1. Tell me what are the steps for debugging an application when its not responding
  • Ans. 

    Debugging an unresponsive application involves several steps to identify and fix the issue.

    • Check if the application is frozen or just slow

    • Verify if the issue is specific to the application or the entire system

    • Restart the application or the system

    • Check for any error messages or logs

    • Use debugging tools to identify the root cause

    • Analyze the code and look for potential issues

    • Isolate the problem area and test possible solut...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First round get to know

Second Round with the hiring manager who will ask you basic questions about HTML/CSS and what SSL does on a site.

The final round is a panel interview that last 4 hrs with project managers.

Project managers ask basic dubbing questions however if they dislike one thing about you you will get rejected. Also they are not really clear on how they want you to answer in a technical way or in a way to break down the question.

UKG is a big company but they are not google and should not be running interviews as if they are like google. Especially if you are going to start off paying your employees low wages.

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Why should we choose you?
  • Ans. 

    I have the skills, experience, and passion to excel in this role.

    • I have a strong background in software development, with experience in multiple programming languages and frameworks.

    • I am a quick learner and enjoy tackling new challenges.

    • I am a team player and enjoy collaborating with others to achieve common goals.

    • I am passionate about software engineering and am always looking for ways to improve my skills and knowled...

  • Answered by AI
  • Q2. Why did you choose our company?
  • Ans. 

    I chose your company because of its reputation for innovation and its commitment to employee growth.

    • Your company has a strong reputation for innovation in the industry.

    • I was impressed by the emphasis on employee growth and development.

    • I believe that your company's values align with my own personal values.

    • I was excited about the opportunity to work with a talented team of engineers.

    • Your company's mission and vision reso

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: There were 2 technical rounds. Technical (software): These were tested-How a person approaches a problem,how he thinks.Solutions weren’t needed. Basic understanding, knowledge of Algorithms was tested.

Round: HR Interview
Experience: Knowledge in Machine learning, Artificial Intelligence (electives of the person)
Tips: Basic math would help. Speed doesn’t matter.

Skill Tips: For applying to Software profile, one needs to practice much.
College Name: IIT MADRAS

I applied via Recruitment Consultant and was interviewed before Sep 2018. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  overloading ,inheritance concepts,structures,pointers

Interview Preparation Tips

Interview preparation tips for other job seekers - have good understanding of basics and have expertise on any specific area.

Interview Questionnaire 

2 Questions

  • Q1. Basic Programming Questions, Data structures, SQL queries
  • Q2. This was the most simple one, they simply asked introduce yourself and fine with night shifts.

Interview Preparation Tips

General Tips: I joined HCL as a fresher and got Intervie

Interview Questionnaire 

1 Question

  • Q1. What I know and what I don't know

Interview Preparation Tips

Round: Test
Experience: Aptitude, reasoning, logical, etc. 2 hours

Interview Questionnaire 

2 Questions

  • Q1. C and C++ - technically related stuffs
  • Q2. Communicate and fluency

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself
  • Ans. 

    I am a software engineer with experience in developing and maintaining software applications.

    • I have a strong background in programming languages such as Java, C++, and Python.

    • I have worked on various projects, including developing web applications and implementing software solutions.

    • I am skilled in problem-solving and debugging, ensuring efficient and effective software development.

    • I have experience in collaborating wi...

  • Answered by AI
  • Q2. What are your objectives
  • Q3. What are you going to do for companies betterment
  • Q4. What is your final year project all about
  • Q5. What you learned from your summer intenship
  • Ans. 

    I learned valuable teamwork and problem-solving skills during my summer internship.

    • Developed strong collaboration skills by working with a team of software engineers to complete projects

    • Gained experience in troubleshooting and debugging software issues

    • Learned to effectively communicate and present technical concepts to both technical and non-technical stakeholders

    • Improved problem-solving abilities by identifying and re...

  • Answered by AI
  • Q6. What you learned from your winter intenship
  • Q7. Do you have any question

Interview Preparation Tips

Round: Test
Experience: Verbal section was a easy section,It comprised of Comprehension,Spotting errors,Synonyms,Antonyms,Relationship between two given words,Rearranging the sentences.Logical reasoning the second section in which problems on data interpretation,blood relations,syllogism,where there with little bit difficulty.third section was of quant we usual  think it's easy but this was a tough one! with standard problems,percentage,profit loss,speed distance time.....etc.
Tips: While,attempting verbal part always give most appropriate answers.Options may be more confusing and closer one but you have to select the correct one!!!!! Always check for sectional cutoff and if its there then try to attempt each section properly if not then concentrate on section in which you are strong....refer to sites such as IndiaBIX, M4maths, freshersworld for aptitude questions
Duration: 60 minutes
Total Questions: 75

Round: Group Discussion
Experience: GD was not a round included for Capgemini placement test,Pearson versant english test was there once you clear your apti but due to technical faults GD was the round taken.There was a group of 10 people and we were given topic and 5 mins for preparation then GD was started.I was the second one to speak on the topic,I was in the favour of MNC because I really feel that for freshers Indian IT company is not very great start.Rather if one starts with MNC then it gets a brand name associated with them and also global exposure for one.And also Indian IT sectors are largely collaborating with the MNCs so for fresher MNC is a good start than Indian IT company.
Tips: I will suggest you to understand the topic well,jot down the points you want to say and then always initiate for the GD do not argue,just humbly disagree to the topic,do not get personal in it...as soon as you start the supervisor judges you so do not hesitate and just put your points confidently only your English is judged by this...
Duration: 20 minutes

Round: HR Interview
Experience: As I entered they  checked me from top to bottom means how formally you are dressed and shoes,then asked for my resume and started to see and verify each and everything written in it is true and genuine.And both TR and HR interview was taken simultaneously.My interview was the quicker one they just started with name then all above mentioned questions....
Tips: Go properly dressed with shoes polished,do not panic or try to recollect what you  have prepared just be genuine.Write resume neatly and study it well they scan it and ask most questions from it...

Round: Pearson versant English test
Experience: This test consist of two sections firstly the telephonic round in which we were provided with one toll free number and  unique test-id then it was for about 20 mins we talked on telephone.The questions asked were on basic english,like  repeat the sentences,correct the jumbled sentences,complete the sentences,answer in yes or no.Second test was a computer based test for 60 mins in which complete the sentences synonyms,copying the passage,email writing ,listen and write,were few of the questions directed.this test is taken mainly to check your english and writing skills.
Tips: Be clear and loud enough in telephonic test,and search placement papers of every company you sit for.

General Tips: "Try try you will succeed" always believe on this saying and keep giving tests if you failed in one!!
College Name: TERNA ENGINEERING COLLEGE
Motivation: Capgemini is one of good MNC its under top 10 best IT companies also its symbol spade which represented free enivronment to work and moto "People matter,results count".motivated me to join it!

Interview Questionnaire 

1 Question

  • Q1. Telephonic/Computer assessment for English proficiency

Interview Preparation Tips

Round: Test
Experience: Aptitude was not too easy or too tough like that of CAT. But if one has prepared for CAT exam even a bit, then he can perform pretty well.
Tips: Practice previous year CAT papers. Question sections and format asked in Capgemini test will be similar to that of CAT exam. Improve reading skills by reading anything that interests you.
Duration: 180 minutes
Total Questions: 120

Round: Other Interview
Experience: You will have to talk with a programmed voice using voice call. You need to follow the instructions of the programmed voice. They will record whatever you speak and judge your speaking skills.
Tips: Try to speak in English with at least few peers.

Round: HR Interview
Experience: You must be well thorough with your CV. Common questions like:*Tell me about yourself?*What are your strength and weakness?*Why consultancy and analyst profile?*What do you know about analyst profile?*What does Capgemini does? Tell us more about Capgemini?
etc can be expected for sure.The HR is not interested in your departmental knowledge, rather he is more interested in the way you are explaining something tin a layman manner. He/She cares how you analyse situations. Some random sitaution may be posed and HR may ask you to analyse the situation.
Tips: #Confidence in yourself.#Well verse with CV.#Able to explain even to layman.#Know basic information about data analytics.

General Tips: Aptitude+Communication fluency+Confidence = Job in  Capgemini
Skill Tips: Practice.
Skills: Aptitude, Communication, Confidence
College Name: I.I.T Guwahati
Motivation: Multi national and reputed.

Interview Questionnaire 

7 Questions

  • Q1. What is the diffrence between java & C
  • Ans. 

    Java is an object-oriented language while C is a procedural language.

    • Java is platform-independent while C is platform-dependent.

    • Java has automatic garbage collection while C requires manual memory management.

    • Java has built-in support for multithreading while C requires external libraries.

    • Java has a larger standard library compared to C.

    • Java is more secure than C due to its strong type checking and exception handling.

    • C ...

  • Answered by AI
  • Q2. What do u understand by pointers
  • Ans. 

    Pointers are variables that store memory addresses of other variables in programming languages.

    • Pointers allow direct access and manipulation of memory locations.

    • They are commonly used in programming languages like C and C++.

    • Pointers can be used to pass variables by reference, allowing modifications to the original value.

    • They can also be used to dynamically allocate memory.

    • Example: int* ptr; // declares a pointer to an

  • Answered by AI
  • Q3. Introduce urself
  • Q4. Ur weaknesses & strengths
  • Q5. Why should i hire u
  • Q6. Why us
  • Q7. Wer do u see urself in next 5 years
  • Ans. 

    In 5 years, I see myself as a senior software engineer leading a team of developers.

    • Leading a team of developers

    • Working on complex projects

    • Continuing to learn and grow in my role

    • Contributing to the success of the company

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Clear ur basic concepts also practice maths related questions
Tips: NA
Duration: 60 minutes
Total Questions: 45

Round: Group Discussion
Experience: initially I wasnt aware of the topic. i waited til everyone strted n waited for my turn... til the time i was listening to wat other students wer saying. den i got idea on wat the topic is really abt. i gathered some points in my mind and js spoke wat views i had .. it was ffun actually.
Tips: always first think about the topic before speaking.
Duration: 30 minutes

Round: Technical Interview
Experience: i dont exactly remember wat wer the questions asked.
Tips: NA

Round: HR Interview
Experience: Being honest wil help to crack this interview
Tips: NA

General Tips: WORK HARD TOWARDS YOUR GOAL !
Skill Tips: develop basi programming skills & logics
Skills: programing C/C++, basic java, OS, DB, NETWORKING, OOPS
College Name: SIES Institute Of Technology, Nerul
Motivation: Keep Chasin ur DREAMS.. !!
Funny Moments: yet to come !

Skills evaluated in this interview

Interview Questionnaire 

6 Questions

  • Q1. It was followed by HR interview
  • Q2. Tell mi abt urself
  • Ans. 

    I am a software engineer with experience in developing web applications and expertise in programming languages such as Java and Python.

    • Proficient in Java and Python programming languages

    • Experience in developing web applications using frameworks such as Spring and Django

    • Familiarity with database technologies such as MySQL and MongoDB

    • Strong problem-solving and analytical skills

    • Ability to work in a team and collaborate ef

  • Answered by AI
  • Q3. Wat r ur strengths weaknesses
  • Ans. 

    My strengths include problem-solving skills and attention to detail. My weaknesses are sometimes being too critical of my own work and difficulty saying no.

    • Strengths: problem-solving skills, attention to detail

    • Weaknesses: being too critical of my own work, difficulty saying no

  • Answered by AI
  • Q4. Wer do u see urself in next 5 years
  • Ans. 

    In the next 5 years, I see myself as a senior software engineer leading a team of developers.

    • I plan to continue learning and expanding my skillset

    • I hope to take on more leadership roles and mentor junior developers

    • I aim to contribute to the development of innovative software solutions

    • I plan to stay up-to-date with the latest technologies and industry trends

  • Answered by AI
  • Q5. Why should we hire u
  • Q6. How many years can u commit to us

Interview Preparation Tips

Round: Test
Experience: Be confident but dont be over confident
Tips: solve as many papers u can to crack dis test
Duration: 60 minutes
Total Questions: 50

Round: Group Discussion
Experience: Be clear about ur thots.
Tips: Try to speak more & relevant to the topic.
Duration: 15 minutes

Round: Technical Interview
Experience: being honest will help u clear this round
Tips: Be UP to DATE..

General Tips: Develop coding skills& logics also understand the basic math formulaes
College Name: TERNA ENGINEERING COLLEGE
Motivation: If u can Dream IT , U can Definetly Achieve IT.. :)
Funny Moments: :D
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UKG Junior Product Support Engineer Interview Process

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