Twilight It Professionals Senior Associate Engineer Interview Questions and Answers

Answering questions about transformation and lookup types used in a project

• Transformation types used in the project may include data mapping, aggregation, filtering, and sorting

• Lookup is a process of searching for a specific value in a table or database

• Types of lookup include exact match, range match, and fuzzy match

• Questions about organization may refer to project management, team collaboration, or software developmen

I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.

• Remain calm and professional throughout the call.

• Listen actively to the customer's concerns and let them vent.

• Empathize with the customer and acknowledge their frustration.

• Apologize for the inconvenience caused and take responsibility.

• Offer solutions to resolve the issue and ask for their input.

• Follow up with the customer to ensure the...read more