TravelTriangle Travel Consultant Interview Questions and Answers

Our company has 100 employees working in various departments.

• We have a total of 100 workers in our company.

• The employees are distributed across different departments such as sales, marketing, operations, and finance.

• Each department has a varying number of employees based on their functions and workload.

Our company opened in 2005, specializing in luxury travel experiences.

• Opened in 2005

• Specializes in luxury travel experiences

Our company opened in 2005 and has been providing travel services for over 15 years.

• Our company was established in 2005

• We have been in operation for over 15 years

• We have a proven track record of providing travel services since our opening

I handle escalations by actively listening to the customer, empathizing with their situation, and finding a solution that meets their needs.

• Listen to the customer's concerns without interrupting

• Acknowledge their feelings and show empathy

• Offer solutions or alternatives to resolve the issue

• Escalate to a supervisor if necessary

Sales refers to the process of persuading a potential customer to purchase a product or service.

• Sales involves identifying customer needs and demonstrating how a product or service can meet those needs.

• It also includes negotiating prices, terms, and agreements with customers.

• Sales professionals often use various techniques such as cold calling, networking, and follow-up to close deals.

• Building relationships with custom...read more