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Travel Plus Customer Success Manager Interview Questions and Answers for Experienced
Travel Plus Customer Success Manager Interview Experiences for Experienced
1 interview found
Anonymous
Selected
I applied via IIM Jobs and was interviewed in Jul 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Discussing the past experience
- Q2. Understanding the knowledge about industry
- Q3. Reasons for switch .....
- Ans.
Switched for better growth opportunities and alignment with personal values.
Opportunity for career advancement
Better company culture fit
Alignment with personal values and goals
- Q4. Past used case of handling the clients
- Ans.
Handled a client who was dissatisfied with the product and turned them into a loyal customer
Listened to the client's concerns and empathized with their frustrations
Offered personalized solutions to address their specific needs
Followed up regularly to ensure their satisfaction and continued support
Provided ongoing training and resources to help them maximize the product's benefits
Interview Preparation Tips
In my second round of interview, i won't like to take the name but he would have the head of the vertical, tried to grill me on my experience. I understand a company would want an employee who can give long term commitment and so was I ready to be with it. But he made fun of my past experiences. In COVID most of the companies were getting impacted and there were layoffs everywhere. Thus I was impacted too. This guy made fun of my financial situation then and called me bad luck. He clearly mentioned what if the travel plus company gets shut down bcoz of me! And I was startled if this is a professional interview or a local WhatsApp group discussion.
I though kept my calm, gave my rebuttal and assured my commitment.
I at the end was given an offer but i refused to take it ahead.
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Interview questions from similar companies
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Generic scrum process and situations
- Ans.
Scrum is an agile framework for managing and completing complex projects.
Scrum involves a team of cross-functional members working together in sprints
The process includes daily stand-up meetings, sprint planning, sprint review, and retrospective
Scrum emphasizes on delivering a potentially shippable product increment at the end of each sprint
Situations where Scrum can be useful include software development, product deve
Interview Preparation Tips
Skills evaluated in this interview
I applied via Approached by Company and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. How do you fetch reports from JIRA
- Ans.
To fetch reports from JIRA, go to the 'Reports' section and select the desired report.
Navigate to the 'Reports' section in JIRA
Select the desired report
Customize the report if necessary
Export the report in the desired format
Interview Preparation Tips
Skills evaluated in this interview
I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What type of conflicts have you seen in project management
Interview Preparation Tips
pmp certification is valued
I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Scenario based
Interview Preparation Tips
I applied via Naukri.com
Interview Questionnaire
3 Questions
- Q1. Dotnet basic questions
- Q2. Dotnet and RPA Questions
- Q3. Package details
Interview Preparation Tips
Duration: >3 Months
I applied via Company Website and was interviewed before Feb 2021. There were 3 interview rounds.
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Mar 2017. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Its all about test strategy, estimate and automation
- Q2. Specific to project and face to face discussion
- Q3. Compensation and joining period
Interview Preparation Tips
Skills: Analytical Skills, Presentation Skills
Duration: 1-3 Months
Interview Questionnaire
1 Question
- Q1. Pathetic round: waste of time and energy spent -absolutely non Sense questions asked by the Sr Manager. Very bad listening skills
Interview Preparation Tips
Experience: No Comments Shortlisted properly
Round: Test
Experience: Project Management - went well
Interview Questionnaire
2 Questions
- Q1. Tell about yourself and about job profile in previous organisation , Tell about any two challenging projects and highlight the risk or issues faced in those projects , how Project planning is created and w...
- Ans.
I have experience as a Project Manager and have successfully completed challenging projects. I am skilled in project planning, resource management, and managing changes.
In my previous organization, I worked as a Project Manager where I successfully completed various projects.
One of the challenging projects I worked on was the implementation of a new CRM system. The main risk we faced was the integration with existing s...
- Q2. Why you want to leave the current organisation ?
- Ans.
Seeking new challenges and growth opportunities.
Looking for a more challenging role that aligns with my skills and experience.
Seeking opportunities for professional growth and development.
Desire to work in a more dynamic and innovative environment.
Wishing to expand my knowledge and skills by working on different projects.
Seeking better work-life balance or location convenience.
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Travel Plus Customer Success Manager Interview Process for Experienced
based on 1 interview
Interview experience
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