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Travel Plus Customer Success Manager Interview Questions and Answers
Travel Plus Customer Success Manager Interview Experiences
1 interview found
Selected
I applied via IIM Jobs and was interviewed in Jul 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Discussing the past experience
- Q2. Understanding the knowledge about industry
- Q3. Reasons for switch .....
- Ans.
Switched for better growth opportunities and alignment with personal values.
Opportunity for career advancement
Better company culture fit
Alignment with personal values and goals
- Q4. Past used case of handling the clients
- Ans.
Handled a client who was dissatisfied with the product and turned them into a loyal customer
Listened to the client's concerns and empathized with their frustrations
Offered personalized solutions to address their specific needs
Followed up regularly to ensure their satisfaction and continued support
Provided ongoing training and resources to help them maximize the product's benefits
Interview Preparation Tips
In my second round of interview, i won't like to take the name but he would have the head of the vertical, tried to grill me on my experience. I understand a company would want an employee who can give long term commitment and so was I ready to be with it. But he made fun of my past experiences. In COVID most of the companies were getting impacted and there were layoffs everywhere. Thus I was impacted too. This guy made fun of my financial situation then and called me bad luck. He clearly mentioned what if the travel plus company gets shut down bcoz of me! And I was startled if this is a professional interview or a local WhatsApp group discussion.
I though kept my calm, gave my rebuttal and assured my commitment.
I at the end was given an offer but i refused to take it ahead.
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Interview questions from similar companies
I applied via Referral and was interviewed before May 2021. There was 1 interview round.
(1 Question)
- Q1. Basic Level interview questions
Interview Preparation Tips
- Uipath
I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about yourself
- Q2. Explain one of your recent projects
- Q3. Tell me one risk that ypu handled recently
- Q4. Difference between risk and challenge
- Ans.
Risk is a potential negative outcome while challenge is an opportunity for growth.
Risk is something that may cause harm or loss while challenge is a task that requires effort and skill.
Risk is often associated with uncertainty and unpredictability while challenge is a known obstacle that can be overcome.
Risk can have a negative impact on a project or organization while challenge can lead to personal or professional gro...
- Q5. Project is not progressing well what will be your action as project manager
- Ans.
Identify the root cause, re-evaluate the project plan, and communicate with stakeholders.
Conduct a thorough analysis to identify the root cause of the issue
Re-evaluate the project plan and make necessary adjustments
Communicate with stakeholders to keep them informed and get their input
Implement corrective actions and monitor progress closely
Consider bringing in additional resources or expertise if needed
(3 Questions)
- Q1. Why do you want to join HCL
- Q2. What are the tasks and roles as resposibilities you play day in day out as project manager
- Q3. Do you do budgeting as well
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Mar 2017. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Its all about test strategy, estimate and automation
- Q2. Specific to project and face to face discussion
- Q3. Compensation and joining period
Interview Preparation Tips
Skills: Analytical Skills, Presentation Skills
Duration: 1-3 Months
Customer Service Manager Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 21 Jun 2021
I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Pronounciation of different words, twisters.
- Q2. Why you want to join BPS
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Pathetic round: waste of time and energy spent -absolutely non Sense questions asked by the Sr Manager. Very bad listening skills
Interview Preparation Tips
Experience: No Comments Shortlisted properly
Round: Test
Experience: Project Management - went well
I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Scenario based
Interview Preparation Tips
I applied via Naukri.com
Interview Questionnaire
3 Questions
- Q1. Dotnet basic questions
- Q2. Dotnet and RPA Questions
- Q3. Package details
Interview Preparation Tips
Duration: >3 Months
I applied via Company Website and was interviewed before Feb 2021. There were 3 interview rounds.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jun 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, about last birthday
Interview Preparation Tips
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Travel Plus Customer Success Manager Interview Process
based on 1 interview
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