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Tracxn Customer Success Manager Interview Questions and Answers

Updated 26 Nov 2024

Tracxn Customer Success Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experience
  • Q2. Knowledge about venture capital

Customer Success Manager Jobs at Tracxn

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Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Assignment 

How to maintain control spillage

Round 2 - One-on-one 

(1 Question)

  • Q1. Details explantion of f&v stages
  • Ans. 

    F&V stages refer to the different stages of fruits and vegetables from harvesting to consumption.

    • The first stage is harvesting, where the produce is picked from the plant.

    • The second stage is grading, where the produce is sorted based on quality and size.

    • The third stage is packaging, where the produce is packed for transportation and storage.

    • The fourth stage is transportation, where the produce is transported to the mar...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you thing your a customer then you will maintain qty
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Template and Reactive Forms in Angular
  • Ans. 

    Template and Reactive Forms in Angular are two ways to handle forms in Angular applications.

    • Template Forms are based on the traditional HTML forms and are easy to use for simple forms.

    • Reactive Forms are more flexible and powerful, allowing for complex form validation and dynamic form controls.

    • Template Forms use two-way data binding, while Reactive Forms use a more reactive approach with observables.

    • Reactive Forms are r...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Basic coding only not to worry much

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self
  • Ans. 

    I am a passionate software developer with experience in Java, Python, and web development.

    • Experienced in Java, Python, and web development technologies

    • Strong problem-solving skills

    • Excellent team player with good communication skills

  • Answered by AI
  • Q2. What is ur projects
  • Ans. 

    I have worked on various projects including a web-based inventory management system and a mobile app for tracking fitness goals.

    • Developed a web-based inventory management system using React and Node.js

    • Created a mobile app for tracking fitness goals using Flutter

    • Implemented RESTful APIs for communication between frontend and backend systems

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - all the best do well!
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Group Discussion 

Regarding the product knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Please have the product knowledge in which ever department you choose to be in
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

The aptitude test consisted of a combination of three types of subjects: Quantitative, English, and Logical Reasoning. The difficulty level was challenging, and it would be beneficial to review the basics of the CAT exam.

Round 2 - Technical 

(6 Questions)

  • Q1. What is the SUBSTITUTE function in Excel, and how can it be used?
  • Ans. 

    The SUBSTITUTE function in Excel replaces a specific occurrence of a text string with another text string.

    • Syntax: SUBSTITUTE(text, old_text, new_text, instance_num)

    • text: The original text string where replacement will occur

    • old_text: The text string to be replaced

    • new_text: The text string to replace old_text with

    • instance_num: Optional parameter to specify which occurrence of old_text to replace

    • Example: =SUBSTITUTE("appl...

  • Answered by AI
  • Q2. What is a pivot table in Excel, and how can it be accessed and utilized?
  • Ans. 

    A pivot table in Excel is a data summarization tool that allows you to reorganize and summarize selected columns and rows of data.

    • Accessed by selecting the data range you want to analyze, then going to the 'Insert' tab and clicking on 'PivotTable'.

    • Utilized by dragging and dropping fields into the 'Rows', 'Columns', 'Values', and 'Filters' areas to organize and summarize data.

    • Can be used to quickly analyze large dataset...

  • Answered by AI
  • Q3. What are the differences between Tableau and Power BI, and which one is considered superior?
  • Ans. 

    Tableau and Power BI are both powerful data visualization tools, with Tableau being more user-friendly and Power BI offering better integration with Microsoft products.

    • Tableau is known for its user-friendly interface and ease of use for creating visually appealing dashboards.

    • Power BI offers better integration with Microsoft products such as Excel, SharePoint, and SQL Server.

    • Tableau is considered superior for its ease o...

  • Answered by AI
  • Q4. What is the process to sort the top 10 rows in Excel?
  • Ans. 

    To sort the top 10 rows in Excel, select the range of data, go to the Data tab, click on Sort, choose the column to sort by, select Top 10 from the options, and specify whether to sort in ascending or descending order.

    • Select the range of data containing the top 10 rows you want to sort.

    • Go to the Data tab in Excel.

    • Click on the Sort button.

    • Choose the column you want to sort by.

    • Select 'Top 10' from the 'Sort On' dropdown ...

  • Answered by AI
  • Q5. What is adjusted R-squared in descriptive statistics, and what information can be derived from it?
  • Ans. 

    Adjusted R-squared is a statistical measure that adjusts the R-squared value for the number of predictors in a regression model.

    • Adjusted R-squared takes into account the number of predictors in a regression model, providing a more accurate measure of the model's goodness of fit.

    • It penalizes the addition of unnecessary predictors, helping to prevent overfitting.

    • A higher adjusted R-squared value indicates a better fit of...

  • Answered by AI
  • Q6. What is correlation, and what conclusions can be drawn from it?
  • Ans. 

    Correlation is a statistical measure that describes the relationship between two variables.

    • Correlation can range from -1 to 1, with 0 indicating no correlation, 1 indicating a perfect positive correlation, and -1 indicating a perfect negative correlation.

    • A positive correlation means that as one variable increases, the other variable also tends to increase. For example, there is a positive correlation between studying h...

  • Answered by AI
Round 3 - Role Based 

(4 Questions)

  • Q1. What are the five stages of project?
  • Ans. 

    The five stages of a project are initiation, planning, execution, monitoring and controlling, and closing.

    • Initiation: Defining the project, its scope, objectives, and stakeholders.

    • Planning: Creating a detailed project plan, including tasks, timelines, resources, and budget.

    • Execution: Carrying out the project plan and completing the work.

    • Monitoring and Controlling: Tracking project progress, managing changes, and ensuri...

  • Answered by AI
  • Q2. What is the difference between a project manager and a product manager?
  • Ans. 

    Project managers focus on overseeing the execution of a specific project, while product managers are responsible for the overall strategy and development of a product.

    • Project managers are focused on the successful completion of a project within scope, budget, and time constraints.

    • Product managers are responsible for the strategic direction, development, and success of a product throughout its lifecycle.

    • Project managers...

  • Answered by AI
  • Q3. What are two limitations of food delivery apps that you believe need improvement?
  • Ans. 

    Limitations of food delivery apps that need improvement

    • Inaccurate delivery times leading to customer dissatisfaction

    • Limited restaurant options available on the app

    • Difficulty in customizing orders or making special requests

    • Issues with order accuracy and missing items

    • Lack of transparency in pricing and additional fees

  • Answered by AI
  • Q4. Can you provide a real-life example of a project where you led a team to successful completion?
  • Ans. 

    Led a team to successfully launch a new software application for a client

    • Developed project timeline and milestones

    • Assigned tasks to team members based on their strengths

    • Held regular team meetings to track progress and address any issues

    • Collaborated with client to ensure project met their expectations

    • Conducted thorough testing and quality assurance before final launch

  • Answered by AI
Round 4 - HR 

(5 Questions)

  • Q1. What is your place of domicile?
  • Ans. 

    I currently reside in a cozy apartment in downtown Seattle.

    • My place of domicile is in Seattle, Washington.

    • I live in a cozy apartment in downtown Seattle.

    • I have been a resident of Seattle for the past five years.

  • Answered by AI
  • Q2. Can you describe your family background and the members who live in your household?
  • Ans. 

    I come from a close-knit family with my parents and two siblings living in our household.

    • Close-knit family

    • Parents and two siblings

    • Living together in the same household

  • Answered by AI
  • Q3. Is the family income derived from a business or from job holders?
  • Ans. 

    Family income can be derived from both a business and job holders.

    • Family income can come from a business owned by a family member.

    • Family income can also come from salaries earned by family members from their jobs.

    • In some cases, family income may be a combination of income from both business and job holders.

    • Examples: A family may own a small business like a bakery and also have family members working in corporate jobs.

    • A...

  • Answered by AI
  • Q4. What is your motivation for choosing to work in the insurance industry?
  • Ans. 

    I am motivated to work in the insurance industry because of its stability, growth opportunities, and the chance to help individuals and businesses protect themselves financially.

    • Stability: Insurance is a stable industry that is less affected by economic downturns.

    • Growth opportunities: There are various career paths and opportunities for advancement within the insurance industry.

    • Helping others: Working in insurance allo...

  • Answered by AI
  • Q5. Are you willing to relocate to Bengaluru?
  • Ans. 

    Yes, I am willing to relocate to Bengaluru for the Project Manager position.

    • I am open to relocating for the right opportunity

    • I have experience working in different locations

    • I am excited about the prospect of working in Bengaluru

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Digit Insurance Project Manager interview:
  • SQL
  • Statistics
  • Power Bi
Interview preparation tips for other job seekers - You should thoroughly review the job description, prepare by studying the basics and areas of depth where you feel comfortable, and be ready to answer questions confidently.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Instahyre and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Coding Test 

Two medium DSA questions based on strings.

Round 2 - Design Test 

(1 Question)

  • Q1. Design Google Meet
  • Ans. 

    Design a video conferencing platform similar to Google Meet.

    • Implement real-time video and audio streaming

    • Include features like screen sharing, chat, and participant management

    • Ensure scalability to support large number of users

    • Focus on security and privacy measures

    • Optimize for low latency and high quality video/audio

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Zepto Senior Software Engineer interview:
  • Coding
  • System Design
Interview preparation tips for other job seekers - Give some mock interviews before going to the interview.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Recruitment Consulltant

Round 1 - Aptitude Test 

Math matrics all over

Round 2 - Coding Test 

Resoning number analogy

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Design Splitwise Application (LLD)
  • Ans. 

    Design a Splitwise application for managing shared expenses among friends.

    • Implement user authentication and authorization for secure access.

    • Create a user-friendly interface for adding expenses and splitting them among friends.

    • Develop algorithms for calculating balances and settling debts between users.

    • Include features for adding comments, attaching receipts, and generating reports.

    • Consider scalability and performance o...

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Coding Test 

2 DSA Question with 60 hr duration

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Tracxn Interview FAQs

How many rounds are there in Tracxn Customer Success Manager interview?
Tracxn interview process usually has 1 rounds. The most common rounds in the Tracxn interview process are One-on-one Round.
How to prepare for Tracxn Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tracxn. The most common topics and skills that interviewers at Tracxn expect are Key Account Management, B2B, Customer Experience, Client Engagement and Customer Service.
What are the top questions asked in Tracxn Customer Success Manager interview?

Some of the top questions asked at the Tracxn Customer Success Manager interview -

  1. Knowledge about venture capi...read more
  2. Previous experie...read more

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Tracxn Customer Success Manager Interview Process

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Interview experience

5
  
Excellent
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Tracxn Customer Success Manager Salary
based on 41 salaries
₹4 L/yr - ₹9 L/yr
58% less than the average Customer Success Manager Salary in India
View more details

Tracxn Customer Success Manager Reviews and Ratings

based on 9 reviews

2.6/5

Rating in categories

3.1

Skill development

3.1

Work-life balance

2.6

Salary

3.2

Job security

3.0

Company culture

2.7

Promotions

2.8

Work satisfaction

Explore 9 Reviews and Ratings
Customer Success Manager - US (3-6 Years)

Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

Customer Success Manager - EMEA (3-6 Years)

Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

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