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Thermo Fisher Scientific Customer Service Executive Interview Questions and Answers

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I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. Can explain..one.deviation
  • Q2. Chromatography.. recipe preparation for purification
  • Q3. TFF and CFF differences
  • Ans. 

    TFF is a measure of cash generated from operations, while CFF is a measure of cash generated from financing activities.

    • TFF stands for 'Total Funds From Operations' and measures the cash generated from a company's core business operations.

    • CFF stands for 'Cash Flow From Financing' and measures the cash generated from financing activities such as issuing stocks or bonds.

    • TFF is an important metric for evaluating a company'...

  • Answered by AI
  • Q4. Change management system
  • Q5. Risk assessment..
  • Ans. 

    Risk assessment involves identifying potential risks and evaluating their likelihood and impact.

    • Identify potential risks and their likelihood of occurring

    • Evaluate the potential impact of each risk

    • Develop strategies to mitigate or manage identified risks

    • Regularly review and update risk assessments

    • Examples: financial risk assessment, cybersecurity risk assessment

  • Answered by AI
  • Q6. Column packing and unpacking
  • Q7. Akta process. Systems

Interview Preparation Tips

Interview preparation tips for other job seekers - You have answered the very clearly

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Regarding media fill
  • Q2. Validation of equipments

I applied via Naukri.com and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Environment compliance related
  • Q2. ZLD operating
  • Q3. Environment lab analysis
  • Q4. General safety rules

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. Tell me about yourself.
Round 2 - Technical 

(2 Questions)

  • Q1. Working principle of equipments which are used in pharmaceutical industry
  • Q2. HVAC validation and Equipment qualification and Requalification

Interview Preparation Tips

Interview preparation tips for other job seekers - Technically be strong. Should have the good knowledge about the maitanance activities.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Some general questions which will showcase your knowledge

Round 3 - Technical 

(1 Question)

  • Q1. About your subject of your previous company
Round 4 - HR 

(1 Question)

  • Q1. This all about your package
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Agitator selection for a process.
  • Ans. The selection of agitator for a particular application depends on various factor like: 1. The phase to be mixed 2. Viscosity of the bulk 3. Exact function required (blending, dissolving, dispersion, crystallization).
  • Answered Anonymously
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - Virtual interview 

(1 Question)

  • Q1. ALCOA PRINCIPLES
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why interview conducted very slow
  • Q2. As possible do early one round to another round

Interview Preparation Tips

Interview preparation tips for other job seekers - Immediately need to joining
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. Hplc and Gc calibration parameters
  • Q2. AMV guidelines and method validation parameters
  • Ans. 

    AMV guidelines and method validation parameters are essential for ensuring the accuracy and reliability of analytical methods.

    • AMV guidelines provide a framework for validating analytical methods to ensure they meet the required standards.

    • Method validation parameters include specificity, accuracy, precision, linearity, range, and robustness.

    • Examples of method validation parameters include determining the limit of detect...

  • Answered by AI
  • Q3. Determination of Lod and Loq values
  • Ans. 

    LOD and LOQ values are determined based on signal-to-noise ratio and standard deviation of the response.

    • LOD (Limit of Detection) is the lowest concentration of an analyte that can be reliably detected but not necessarily quantified.

    • LOQ (Limit of Quantification) is the lowest concentration of an analyte that can be reliably measured and quantified.

    • LOD is typically determined as 3 times the standard deviation of the blan...

  • Answered by AI
  • Q4. About Force degradation stress conditions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you relieving?
  • Ans. 

    Seeking new challenges and opportunities for professional growth.

    • Looking for new challenges and opportunities to further develop my skills and experience

    • Interested in taking on more responsibilities and leadership roles

    • Seeking a new environment or company culture that aligns better with my career goals

  • Answered by AI
  • Q2. Better growth and opportunities

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Thermo Fisher Scientific Customer Service Executive Salary
based on 12 salaries
₹3.2 L/yr - ₹5.3 L/yr
37% more than the average Customer Service Executive Salary in India
View more details

Thermo Fisher Scientific Customer Service Executive Reviews and Ratings

based on 5 reviews

4.5/5

Rating in categories

3.6

Skill development

4.4

Work-life balance

3.9

Salary

3.9

Job security

3.7

Company culture

3.7

Promotions

3.6

Work satisfaction

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