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The Sleep Company CRM Executive Interview Questions and Answers

Updated 28 Jul 2024

The Sleep Company CRM Executive Interview Experiences

2 interviews found

CRM Executive Interview Questions & Answers

user image Saklen Siddiqui

posted on 28 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Past experience
    • Add your answer
  • Q2. Communication skills test
    • Add your answer

CRM Executive Interview Questions & Answers

user image Anonymous

posted on 14 Dec 2022

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Last experience and about your self
    • Add your answer
  • Q2. How to handle the customer and what is customer service
  • Ans. 

    Customer service is the process of providing assistance and support to customers to meet their needs and ensure their satisfaction.

    • Listen actively to understand the customer's concerns and requirements

    • Respond promptly and courteously to customer inquiries and complaints

    • Offer personalized solutions and recommendations based on the customer's needs

    • Provide clear and accurate information about products or services

    • Follow up...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skill required and atleast 1 year experience

CRM Executive Interview Questions Asked at Other Companies

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Q3. Tell what role Customer service plays in an organisation?
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asked in 360 Realtors
Q4. what do you understand by CRM?
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Q5. How to handle a frustrated customer
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Top trending discussions

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Sleepwell user image Akshat Jain

posted on 25 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self.. Akshat Jain
    • Add your answer
  • Q2. How many years of exp. do you have ..
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. What was roles & responsibility in your last company
    • Add your answer
  • Q2. How u can handle the cx
  • Ans. 

    I can handle customers by actively listening, empathizing, and providing solutions to their concerns.

    • Listen actively to understand the customer's issue

    • Show empathy towards the customer's situation

    • Provide solutions or alternatives to resolve the customer's concerns

    • Follow up to ensure customer satisfaction

    • Stay calm and professional even in challenging situations

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Brief me about yourself ..
    • Add your answer
  • Q2. Educational background, what is cx handling, what is empathy apology
  • Ans. 

    Educational background, CX handling, empathy apology

    • Educational background refers to the academic qualifications and degrees obtained by an individual.

    • CX handling stands for customer experience handling, which involves managing customer interactions and ensuring customer satisfaction.

    • Empathy apology is a sincere expression of understanding and regret for a customer's negative experience, showing empathy and willingness...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - never prepare for interview, always prepare for a company a designation. and after joining treat yourself in the organization as a fresher

Executive Interview Questions & Answers

Pyrotech Workspace Solutions user image Anonymous

posted on 7 Aug 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Question about your experiences
    • Add your answer
  • Q2. Question from your resume so read your resume
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Know about your skills and experiences

Sales Executive Interview Questions & Answers

Damro Furniture user image Anonymous

posted on 8 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Asking working experience
    • Add your answer

Sales Executive Interview Questions & Answers

Little Nap Recliners user image Anonymous

posted on 21 Jan 2022

I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What was the job role in last company ?
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. About me , my ambition , my lifestyle , future with the company .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - attitude is everything . just expertise your skills.

Operations Executive Interview Questions & Answers

Hni Office India user image Anonymous

posted on 16 Dec 2020

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Past Job Experiences/ Technical Questions related to Logistics
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself. Show all your confidence to the interviewer.
Don't fake anything. Give convincing answers to all the questions.
Don't exaggerate things out of proportion. Talk only when asked to.
Follow all the guidelines. Please read about the history and performance of the company before going for an interview.
More about working at The Sleep Company

The Sleep Company Interview FAQs

How many rounds are there in The Sleep Company CRM Executive interview?
The Sleep Company interview process usually has 1-2 rounds. The most common rounds in the The Sleep Company interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for The Sleep Company CRM Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at The Sleep Company. The most common topics and skills that interviewers at The Sleep Company expect are Call Processing, Customer Service, Outbound Sales, Sales Executive Activities and Sales Management.

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The Sleep Company CRM Executive Salary
based on 7 salaries
₹2.1 L/yr - ₹4 L/yr
10% more than the average CRM Executive Salary in India
View more details

The Sleep Company CRM Executive Reviews and Ratings

based on 3 reviews

2.1/5

Rating in categories

2.0

Skill development

2.4

Work-Life balance

2.0

Salary & Benefits

3.4

Job Security

2.1

Company culture

1.4

Promotions/Appraisal

1.7

Work Satisfaction

Explore 3 Reviews and Ratings
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