TerraPay Customer Success Manager Interview Questions and Answers

Communication assignment

Q1. JD explains and expectations
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Q1. Speaking skills
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Q1. Ability to cross sales
Ans. 
Cross-selling involves identifying opportunities to sell additional products or services to existing customers.
• Identify customer needs and preferences

• Recommend relevant products or services based on customer's profile

• Utilize customer data and feedback to tailor cross-selling strategies

• Provide personalized recommendations to enhance customer experience
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Q1. Salary negotiations
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Q1. About yourself and past experience
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Q1. What is your job role
Ans. 
I am responsible for assisting in various tasks and projects within the company.
• Supporting team members in daily operations

• Completing assigned tasks in a timely manner

• Assisting in research and analysis

• Participating in meetings and discussions
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Q2. What is the ctc
Ans. 
CTC stands for Cost to Company, which includes all expenses related to an employee's compensation.
• CTC includes salary, bonuses, benefits, and any other perks provided by the company

• It is the total amount of money a company spends on an employee in a year

• CTC is often used to negotiate job offers and understand the full value of a compensation package
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Javascript,html, CSS and MySQL

Q1. Basic NodeJs and MySQL questions,scenario-based technical questions and basic interview questions
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Q2. What is an event loop, The second highest from the table
Ans. 
An event loop is a programming construct that waits for and dispatches events or messages in a program.
• Event loop is commonly used in asynchronous programming to handle tasks like I/O operations without blocking the main thread.

• It continuously checks for events in a queue and processes them one by one.

• Examples of event loops include Node.js event loop for handling asynchronous operations in JavaScript.

• Event loop helps ...read more
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Q1. Basic nodejs and SQL queries question
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Q1. Basic interview question and technology based
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Hacker earth , Rest api consuming and filtering response . 2 question

Q1. L1 Technical of 1 hour - Java , Spring Boot, OOPs
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Q2. JAVA 8 Features , OOPs Concept
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Q1. L2 technical , design , puzzle
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Q1. With CTO , recent projects , puzzle
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Q1. Directly discussion on expected
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Sql, power Bi basic and Reporting knowledge

Sql knowledge , use of power bi

Salary discussion round

Coding and aptitude round

Q1. Tree dsa questions
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Q1. Horse race question
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Q1. Location specific question
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