Teleperformance
10+ Shameel Tanners Interview Questions and Answers
Q1. Do you have computer knowledge and T/s knowledge for the problems in computer?
Yes, I have computer knowledge and troubleshooting skills for computer problems.
I have a strong understanding of computer hardware and software.
I am familiar with operating systems such as Windows and macOS.
I have experience troubleshooting common computer issues like network connectivity problems, software errors, and hardware malfunctions.
I am proficient in using diagnostic tools and techniques to identify and resolve computer problems.
I stay updated with the latest technol...read more
Q2. What is the command in CMD to check the system info and Mac address?
The command to check system info and Mac address in CMD is 'ipconfig /all'.
Open CMD by pressing Windows key + R, then type 'cmd' and press Enter.
In the command prompt, type 'ipconfig /all' and press Enter.
Look for the 'Physical Address' under the network adapter you want to check for the Mac address.
System info like IP address, subnet mask, default gateway, etc. can also be found in the output.
Q3. If sound is not coming from the speaker then what are the t/s steps?
Check sound settings, cables, and drivers. Test with different devices.
Check if the sound is muted or volume is low
Check if the correct playback device is selected
Check if the cables are properly connected
Check if the drivers are up to date
Test with different devices to isolate the issue
Q4. If system is running slow, what all t/s you'll do and what will be reason to cause that?
To troubleshoot a slow system, I would perform various checks to identify the root cause.
Check CPU and memory usage
Check for any running processes or applications that may be causing the slowdown
Check for any malware or viruses
Check network connectivity and bandwidth
Check for any hardware issues such as failing hard drives or insufficient RAM
Check for any software updates or patches that may need to be installed
Q5. What is BSOD, and how it can be rectified?
BSOD stands for Blue Screen of Death. It is an error screen displayed on Windows operating systems when a system error occurs.
BSOD is a critical system error that can occur due to hardware or software issues.
It is usually accompanied by an error code that can help identify the cause of the issue.
To rectify BSOD, one can try restarting the computer, updating drivers, running a virus scan, or performing a system restore.
In some cases, hardware components may need to be replaced...read more
Q6. How to increase the virtual ram of the computer?
Increasing virtual RAM can improve computer performance. Here's how to do it.
Open the System Properties window
Click on the Advanced tab
Under Performance, click on Settings
Click on the Advanced tab
Under Virtual Memory, click on Change
Select the drive you want to change the virtual memory settings for
Select the Custom size option
Enter the initial and maximum size for the virtual memory
Click on Set and then OK to save the changes
Q7. What is VPN and why it is used?
VPN stands for Virtual Private Network. It is used to securely connect remote devices to a private network over the internet.
VPN creates a secure and encrypted connection between the remote device and the private network
It allows remote workers to access company resources and data from anywhere in the world
VPN is commonly used for remote work, online privacy, and bypassing internet censorship
Examples of VPN services include NordVPN, ExpressVPN, and CyberGhost
Q8. Difference betn static and dynamic IP?
Static IP is fixed and doesn't change, while dynamic IP changes frequently.
Static IP is manually assigned to a device and remains the same until changed.
Dynamic IP is automatically assigned by a DHCP server and changes periodically.
Static IP is useful for servers and devices that require a consistent IP address.
Dynamic IP is more common for personal devices and home networks.
Static IP is more secure as it is less susceptible to hacking attempts.
Dynamic IP is more flexible and...read more
Q9. What is active directory?
Active Directory is a directory service developed by Microsoft for Windows domain networks.
It stores information about network resources such as computers, users, and groups.
It provides authentication and authorization services for Windows-based computers.
It allows administrators to manage network resources from a central location.
It uses a hierarchical structure of domains and organizational units (OUs) to organize resources.
It supports group policies that can be used to enf...read more
Q10. Difference between VPN and extranet ?
VPN is a private network that allows remote access while extranet is a controlled private network for external parties.
VPN provides secure remote access to a private network while extranet is a controlled private network for external parties.
VPN is used to connect remote workers to a company's internal network while extranet is used to share information with external partners.
VPN uses encryption to secure data transmission while extranet uses firewalls and access controls to ...read more
Q11. Why safe mode is used?
Safe mode is used to troubleshoot and fix issues with the operating system.
Safe mode loads only essential drivers and services, allowing users to diagnose and fix problems with the operating system.
It can be used to remove malware or viruses that may be causing issues with the system.
Safe mode can also be used to uninstall problematic software or drivers that are causing issues.
It is often used as a last resort when other troubleshooting methods have failed.
To enter safe mode...read more
Q12. Difference between IPV4 and IPV6?
IPV4 and IPV6 are two versions of Internet Protocol used to identify devices on a network.
IPV4 uses 32-bit addresses while IPV6 uses 128-bit addresses
IPV4 supports up to 4.3 billion unique addresses while IPV6 supports up to 340 undecillion unique addresses
IPV6 includes built-in security features while IPV4 does not
IPV6 is designed to be more efficient and scalable than IPV4
IPV4 addresses are written in decimal format while IPV6 addresses are written in hexadecimal format
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