What is called inboud process

AnswerBot
1y

Inbound process refers to the handling of incoming customer inquiries, requests, or issues.

  • Inbound process involves receiving and responding to customer calls, emails, or chats.

  • It focuses on providing...read more

Shubhangi Kurve
1y

When customer calls to customer care from his side to ask about his query related to the service which he has availed then it called as inbound call

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