Priority P1P2 how will you set the priority of incident

AnswerBot
1y

Priority of incident is set based on impact and urgency.
Assess the impact of the incident on the business or customer
Determine the urgency of the incident based on SLA and customer expectations
Assign ...read more
Pradeep Kumar
1y

Setting the priority of an incident, whether it's P1 or P2, depends on your organization's incident management policies. Typically, the priority is determined based on the impact and urgency of the in...read more

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