How do you handle difficult customers?

AnswerBot
12mo

I remain calm, listen actively, empathize, and find solutions to resolve the issue.

  • Remain calm and composed

  • Listen actively to understand the customer's concerns

  • Empathize with the customer's situation

  • F...read more

Anonymous
author
1y
Empathize and give assurance to the customer that the problem will be taken care then offer the best resolution.
Help your peers!
Add answer anonymously...
Tech Mahindra Customer Support Executive Interview Questions
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+

Reviews

4 L+

Interviews

4 Cr+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter