Team Computers Remote Support Engineer Interview Questions, Process, and Tips

Blue screen error is a system error that causes a blue screen to appear on a computer, indicating a serious issue that requires troubleshooting.

• Blue screen errors are also known as 'stop errors' or 'BSOD' (Blue Screen of Death).

• They occur when the Windows operating system encounters a critical error that it cannot recover from.

• Common causes of blue screen errors include hardware issues, driver conflicts, and software p...read more

DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

• Automatically assigns IP addresses to devices on a network

• Helps in managing and organizing IP addresses efficiently

• Reduces the need for manual configuration of IP addresses

• Ensures that each device on the network has a unique IP address

DNS stands for Domain Name System, which translates domain names to IP addresses.

• DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

• DNS works by sending queries to a series of servers, starting with the local DNS resolver and then moving up to authoritative DNS servers.

• DNS uses a hierarchical system with multiple levels of servers, i...read more

Office 365 is based on cloud computing technology.

• Cloud computing technology

• Subscription-based service

• Includes productivity software like Word, Excel, PowerPoint

• Offers email services like Outlook

• Provides collaboration tools like Teams