Tata Digital CRM Executive Interview Questions and Answers

Easy MCQ based on job type

Q1. Mostly Scenario based
Add your answer

Q1. Please tell your current CTC
Ans. 
My current CTC is confidential and I prefer not to disclose it.
• I am not comfortable sharing my current compensation details.

• I believe my value is based on my skills and experience, not my current salary.

• I am open to discussing salary expectations for this role.
Answered by AI
Add your answer
Q2. Please tell your expected CTC
Ans. 
I expect a competitive salary based on my experience, skills, and the responsibilities of the Senior Executive role.
• I have extensive experience in leading teams and driving business growth, which warrants a higher salary.

• I have a proven track record of successfully implementing strategic initiatives and achieving targets.

• I have strong negotiation and communication skills, which are valuable in senior executive roles.

• I ...read more
Answered by AI
Add your answer

Q1. Ctc notice period
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Educational and Family background
Add your answer

Q1. What is Retention Rate? How to retain the talent in organisation?
Add your answer
Q2. Write termination letter to an employee for their performance issue.
Add your answer

Q1. About eCommerce, POS, Aliexpress, PIM< CRM, ERP System
Ans. 
eCommerce, POS, Aliexpress, PIM, CRM, ERP System
• eCommerce refers to online buying and selling of goods and services

• POS (Point of Sale) system is used for processing transactions in retail stores

• Aliexpress is a popular online marketplace for buying products from China

• PIM (Product Information Management) system helps manage product data and information

• CRM (Customer Relationship Management) system is used to manage intera...read more
Answered by AI
Add your answer
Q2. About POS and other eCommerce apps
Add your answer
Q3. About various ecommerce marketing startegies
Add your answer
Q4. About various ecommerce platforms
Add your answer

Q1. Salary discussion
Add your answer

Q1. What is eCommerce and Magento
Ans. 
eCommerce is the buying and selling of goods and services online. Magento is an open-source eCommerce platform.
• eCommerce allows businesses to reach a wider audience and sell products online

• Magento is a popular eCommerce platform used by businesses of all sizes

• Magento offers a range of features including customizable themes, payment and shipping options, and inventory management

• Magento is open-source, meaning it is free...read more
Answered by AI
View 1 more answer
Q2. Do you know about eCommerce platforms
Ans. 
Yes, eCommerce platforms are online platforms that facilitate buying and selling of goods and services.
• eCommerce platforms are used by businesses to sell their products or services online

• They provide features like product listings, shopping carts, payment gateways, and order management

• Examples of eCommerce platforms include Shopify, WooCommerce, Magento, and BigCommerce
Answered by AI
Add your answer
Q3. B2B vs B2C what are the differences.
Ans. 
B2B focuses on selling products/services to other businesses while B2C focuses on selling to individual consumers.
• B2B sales involve longer sales cycles and higher transaction values.

• B2C sales involve shorter sales cycles and lower transaction values.

• B2B sales require building relationships with decision-makers in other businesses.

• B2C sales require understanding consumer behavior and preferences.

• B2B sales often involve ...read more
Answered by AI
Add your answer
Q4. What is API and types of API
Ans. 
API stands for Application Programming Interface. It is a set of protocols and tools for building software applications.
• API allows different software applications to communicate with each other

• Types of API include: REST, SOAP, XML-RPC, JSON-RPC, and GraphQL

• REST API is the most commonly used type of API

• SOAP API uses XML for data exchange

• GraphQL API allows clients to specify the structure of the data they require
Answered by AI
Add your answer

Q1. Salary expectations and education
Add your answer