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Sysnet Global Technologies Interview Questions and Answers

Updated 20 Jun 2025
Popular Designations

97 Interview questions

A Desktop Support Engineer L1 was asked
Q. What is the difference between a switch and a router?
Ans. 

Switch connects devices within a network while router connects networks together.

  • Switch operates at layer 2 of OSI model while router operates at layer 3.

  • Switch forwards data packets to the intended device based on MAC address.

  • Router forwards data packets to the intended network based on IP address.

  • Switch is used in LAN while router is used in WAN.

  • Example of switch: Cisco Catalyst 2960. Example of router: Cisco IS...

View all Desktop Support Engineer L1 interview questions
A Computer Hardware Support Engineer was asked
Q. How do you troubleshoot?
Ans. 

Troubleshooting involves identifying and resolving technical issues in computer hardware.

  • Gather information about the problem from the user

  • Use diagnostic tools to identify the root cause of the issue

  • Develop and implement a solution to resolve the issue

  • Test the solution to ensure it has resolved the problem

  • Document the troubleshooting process and solution for future reference

View all Computer Hardware Support Engineer interview questions
A Computer Hardware Support Engineer was asked
Q. How do you identify and resolve hardware problems?
Ans. 

To find and solve problems, a Computer Hardware Support Engineer can follow these steps:

  • Identify the problem by gathering information from the user or through diagnostic tools

  • Analyze the symptoms and potential causes of the problem

  • Troubleshoot the hardware components or software configurations related to the issue

  • Apply logical reasoning and technical knowledge to determine the root cause

  • Implement appropriate solut...

View all Computer Hardware Support Engineer interview questions
An Engineer- Customer Support was asked
Q. How do you identify a dim display?
Ans. 

Deem display can be identified by checking for distorted or stretched images on the screen.

  • Check for distorted or stretched images on the screen

  • Look for pixelation or blurring of the display

  • Check for color inconsistencies or abnormal brightness levels

  • Test the display with different resolutions and refresh rates

  • Check for physical damage or defects on the screen

View all Engineer- Customer Support interview questions
An Engineer- Customer Support was asked
Q. How do you identify a beep sound?
Ans. 

Beep sounds can be identified by their frequency, duration, and pattern.

  • Listen carefully to the beep sound and try to identify its frequency.

  • Note the duration of the beep sound.

  • Observe if there is any pattern to the beep sound.

  • Use a sound meter to measure the decibel level of the beep sound.

  • Compare the beep sound to known beep sounds to identify it.

  • Consult the device manual or manufacturer for information on the b...

View all Engineer- Customer Support interview questions
A Desktop & Laptop Support Engineer was asked
Q. How do you resolve speaker problems?
Ans. 

Speaker problem can be resolved by checking the connections, updating drivers, and troubleshooting hardware issues.

  • Check if the speaker is properly connected to the device

  • Ensure that the volume is not muted or turned down too low

  • Update the audio drivers

  • Run the troubleshooter to identify and fix any hardware issues

  • Try using a different set of speakers or headphones to isolate the problem

View all Desktop & Laptop Support Engineer interview questions
A Desktop & Laptop Support Engineer was asked
Q. What technical skills do you possess?
Ans. 

Desktop Laptop Support Engineers troubleshoot hardware and software issues, ensuring optimal performance and user satisfaction.

  • Diagnosing hardware issues: For example, identifying a failing hard drive by running diagnostic tools.

  • Resolving software problems: Such as fixing application crashes by updating drivers or reinstalling software.

  • Network connectivity: Troubleshooting Wi-Fi issues by checking router settings ...

View all Desktop & Laptop Support Engineer interview questions
Are these interview questions helpful?
A Desktop Support Engineer was asked
Q. How do you troubleshoot a no display issue? What rectification methods do you use?
Ans. 

To find no display issue, check cables, monitor, graphics card, and drivers. Rectify by replacing faulty hardware or updating drivers.

  • Check if cables are properly connected

  • Check if monitor is turned on and functioning

  • Check graphics card and drivers

  • Try connecting to a different monitor

  • Replace faulty hardware or update drivers

View all Desktop Support Engineer interview questions
A Senior System Administrator was asked
Q. What is the Windows Active Directory FSMO role?
Ans. 

FSMO (Flexible Single Master Operations) roles are specialized Active Directory domain controller tasks.

  • There are five FSMO roles: Schema Master, Domain Naming Master, RID Master, PDC Emulator, and Infrastructure Master.

  • Schema Master: responsible for maintaining the schema of the AD domain.

  • Domain Naming Master: responsible for adding or removing domains in the AD forest.

  • RID Master: responsible for allocating RIDs ...

View all Senior System Administrator interview questions
An Engineer Trainee was asked
Q. What operating systems have you installed on a PC?
Ans. 

I install the Windows operating system on my PC.

  • I prefer using Windows as it is user-friendly and widely compatible with software and hardware.

  • Windows provides a familiar interface and a wide range of software options.

  • It offers regular updates and support from Microsoft.

  • Examples: Windows 10, Windows 8.1, Windows 7.

View all Engineer Trainee interview questions

Sysnet Global Technologies Interview Experiences

125 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Technical 

(5 Questions)

  • Q1. Basic knowledge in computer hardware
  • Q2. Main focus on BSOD
  • Q3. How can check adapter voltage
  • Ans. 

    Adapter voltage can be checked using a multimeter

    • Use a multimeter set to the voltage measurement function

    • Connect the positive lead of the multimeter to the positive terminal of the adapter

    • Connect the negative lead of the multimeter to the negative terminal of the adapter

    • Read the voltage displayed on the multimeter

    • Ensure the voltage matches the rated voltage of the adapter

  • Answered by AI
  • Q4. What is BSOD , what's different between No power or no post
  • Ans. 

    BSOD stands for Blue Screen of Death, indicating a system error. No power means the device is not receiving power, while no post means the device is not passing the Power-On Self Test.

    • BSOD is a blue screen error displayed by Windows operating systems when a critical system error occurs.

    • No power indicates that the device is not receiving any power supply.

    • No post refers to the device not passing the Power-On Self Test du...

  • Answered by AI
  • Q5. How can check SMPS faultyor not
  • Ans. 

    To check if an SMPS is faulty, you can perform various tests and inspections.

    • Check for any physical damage or burning marks on the SMPS

    • Use a multimeter to test the output voltage of the SMPS

    • Check for any unusual noises or smells coming from the SMPS

    • Inspect the capacitors for any signs of bulging or leaking

    • Test the SMPS with a known working device to see if it powers on properly

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. What is the Company Next Policy Applies for employees
  • Q2. What Is the Next Process For Back office
  • Q3. All think Good Customer Service Experience Thanks for All Entire Survice Support
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Oct 2024.

Round 1 - HR 

(2 Questions)

  • Q1. How much experience do you have in IT
  • Q2. Do you know about troubleshooting
  • Ans. 

    Yes, troubleshooting involves identifying and resolving issues in a systematic manner.

    • Troubleshooting is the process of identifying and resolving problems or issues.

    • It involves gathering information about the issue, analyzing the data, and finding a solution.

    • Common troubleshooting techniques include isolating the problem, testing possible solutions, and implementing fixes.

    • Examples of troubleshooting tasks include fixin...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. How much salary you want
  • Q2. You have to work without joining at 15 days
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. What is network?
  • Ans. 

    A network is a collection of interconnected devices that communicate and share resources with each other.

    • Networks can be wired (using cables) or wireless (using radio waves).

    • Examples of networks include local area networks (LANs) and wide area networks (WANs).

    • Devices in a network can include computers, printers, servers, and routers.

    • Networks enable resource sharing, such as file sharing and internet access.

  • Answered by AI
  • Q2. What is hugest secured topology
  • Ans. 

    A highly secure topology minimizes vulnerabilities and enhances data protection through layered security measures.

    • Use of firewalls to create a barrier between trusted and untrusted networks.

    • Implementation of a DMZ (Demilitarized Zone) for public-facing services.

    • Utilization of VPNs (Virtual Private Networks) for secure remote access.

    • Segmentation of networks to limit access and reduce attack surfaces.

    • Regular updates and ...

  • Answered by AI
  • Q3. Colour coding kat 6 lan cable
  • Q4. Windows 10 hardware requirements
  • Ans. 

    Windows 10 requires specific hardware to ensure optimal performance and compatibility with features.

    • Processor: 1 GHz or faster with at least 2 cores on a compatible 64-bit processor.

    • RAM: Minimum of 4 GB for 64-bit systems; 2 GB for 32-bit systems.

    • Storage: At least 64 GB of available storage for installation.

    • Graphics: DirectX 9 or later with a WDDM 1.0 driver.

    • Display: A display larger than 9 inches with a resolution of ...

  • Answered by AI
  • Q5. Change workgroup and domain
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. How is your work experience.
  • Ans. 

    I have extensive experience in IT customer support, focusing on troubleshooting, user training, and enhancing customer satisfaction.

    • Over 5 years of experience in IT support roles, assisting users with hardware and software issues.

    • Successfully resolved over 90% of support tickets on the first call, improving efficiency.

    • Conducted training sessions for new software implementations, leading to a 30% reduction in user error...

  • Answered by AI
  • Q2. What do you expect from us as a employee.
  • Ans. 

    I expect support, growth opportunities, and a collaborative environment to thrive as an IT Customer Support Engineer.

    • Clear communication: Regular updates on company goals and changes help me align my work with the team's objectives.

    • Professional development: Opportunities for training and certifications, like ITIL or CompTIA, to enhance my skills.

    • Supportive team culture: A collaborative environment where team members sh...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you're passionate about computer hardware and looking for a place that values hard work, expertise, and continuous improvement, Sysnet Global Technologies private limited is a great fit.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. WORK EXPERIENCE
  • Q2. CUSTOMER EXPERIENCE TALKING
  • Q3. HARDWARE AND SOFTWAREWARE EXPERIENCE
  • Ans. 

    I have extensive experience with both hardware and software, troubleshooting and supporting various systems effectively.

    • Proficient in diagnosing hardware issues, such as replacing faulty components in PCs and servers.

    • Experienced in software troubleshooting, including resolving OS errors and application crashes.

    • Familiar with network hardware, such as routers and switches, and can configure them for optimal performance.

    • W...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Continuously update your skills and knowledge to stay competitive in the job market.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
  • Q1. What makes you unique??
  • Ans. 

    My unique blend of technical skills, empathy, and problem-solving abilities sets me apart in customer support roles.

    • Strong technical background: I have experience troubleshooting software issues, which allows me to resolve customer problems efficiently.

    • Empathy and active listening: I prioritize understanding customer concerns, ensuring they feel heard and valued during interactions.

    • Proven problem-solving skills: For ex...

  • Answered by AI
  • Q2. What motivate you ??
  • Ans. 

    I am motivated by helping others, solving problems, and continuous learning in a dynamic environment.

    • Helping customers resolve their issues gives me a sense of fulfillment. For example, I once assisted a frustrated client in recovering their account.

    • I thrive on challenges and enjoy finding solutions to complex problems. For instance, I developed a workaround for a recurring technical issue.

    • Continuous learning keeps me ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - understand your industry
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. What additional skills do you believe could contribute to the growth of the company?
  • Q2. Technical skills and education
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. DO YOU WORK IN FHILD AND HP SUPPORT
  • Ans. 

    I do not work in FHILD and HP support, but I have experience in related areas of customer service and management.

    • I have managed teams that provide customer support in various sectors.

    • My experience includes troubleshooting and resolving customer issues effectively.

    • I have implemented training programs to enhance team performance in support roles.

  • Answered by AI
  • Q2. DO YOU WORK IN BRANCH MANAGER IN OFFICE PATNA
  • Ans. 

    I currently do not work as a Branch Manager in the Patna office, but I have relevant experience in management roles.

    • I have managed teams in previous roles, ensuring productivity and efficiency.

    • In my last position, I successfully increased branch sales by 20% through strategic planning.

    • I have experience in customer relationship management, enhancing client satisfaction.

    • I am skilled in financial reporting and budgeting, ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - GOOD WORK
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. What is your aim
  • Q2. What is your availability

Interview Preparation Tips

Interview preparation tips for other job seekers - Build your skills

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Interview Tips & Stories
1w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Sysnet Global Technologies Interview FAQs

How many rounds are there in Sysnet Global Technologies interview?
Sysnet Global Technologies interview process usually has 2-3 rounds. The most common rounds in the Sysnet Global Technologies interview process are Technical, Resume Shortlist and HR.
How to prepare for Sysnet Global Technologies interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sysnet Global Technologies. The most common topics and skills that interviewers at Sysnet Global Technologies expect are Desktop Support, Hardware Networking, OS Installation, Printer Support and Windows Installation.
What are the top questions asked in Sysnet Global Technologies interview?

Some of the top questions asked at the Sysnet Global Technologies interview -

  1. How to troubleshoot HPE hardware if not boot...read more
  2. What is blue screen error? How to recti...read more
  3. What is the difference between domain & workgrou...read more
What are the most common questions asked in Sysnet Global Technologies HR round?

The most common HR questions asked in Sysnet Global Technologies interview are -

  1. What are your strengths and weakness...read more
  2. What are your salary expectatio...read more
  3. Tell me about yourse...read more
How long is the Sysnet Global Technologies interview process?

The duration of Sysnet Global Technologies interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4.1/5

based on 129 interview experiences

Difficulty level

Easy 48%
Moderate 48%
Hard 4%

Duration

Less than 2 weeks 84%
2-4 weeks 9%
6-8 weeks 1%
More than 8 weeks 6%
View more

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Sysnet Global Technologies Reviews and Ratings

based on 1.5k reviews

3.8/5

Rating in categories

3.7

Skill development

3.7

Work-life balance

3.2

Salary

3.6

Job security

3.7

Company culture

3.1

Promotions

3.6

Work satisfaction

Explore 1.5k Reviews and Ratings
Desktop Support Engineer

Chennai

2-3 Yrs

₹ 1-3 LPA

Customer Support Engineer

Amritsar

2-3 Yrs

Not Disclosed

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New Delhi

5-10 Yrs

Not Disclosed

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