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BPO stands for Business Process Outsourcing, where companies delegate specific business tasks to third-party service providers.
BPO can include customer service, technical support, and data entry.
Examples of BPO companies include Accenture, Teleperformance, and Concentrix.
BPO can be categorized into back-office (e.g., payroll) and front-office (e.g., customer support) services.
It allows companies to focus on core a...
Improvements in Swiggy app can include faster delivery times, improved user interface, personalized recommendations, and better customer support.
Faster delivery times to enhance customer satisfaction
Improved user interface for easier navigation and ordering
Personalized recommendations based on user preferences and past orders
Better customer support for resolving issues quickly and efficiently
WhatsApp is opened multiple times daily in my household for communication and sharing updates.
WhatsApp is opened multiple times daily for communication with family and friends
Used for sharing updates, photos, and videos
Helps in coordinating plans and staying connected with loved ones
Sales focuses on selling products or services directly to customers, while marketing involves creating awareness and interest in those products or services.
Sales involves direct interaction with customers to make a sale, while marketing involves creating strategies to attract and retain customers.
Sales is more focused on closing deals and generating revenue, while marketing is focused on building brand awareness a...
Theoretical concepts involved in calculating total revenue include price elasticity, demand curve analysis, and revenue maximization.
Price elasticity of demand: Measures how changes in price affect the quantity demanded.
Demand curve analysis: Examines the relationship between price and quantity demanded to determine optimal pricing strategies.
Revenue maximization: Focuses on maximizing total revenue by finding the...
Swiggy uses various revenue generation methods including commission fees from restaurants, delivery fees from customers, and advertising partnerships.
Commission fees from partner restaurants for every order placed through the platform
Delivery fees charged to customers for each order delivered
Advertising partnerships with restaurants and brands to promote their products on the platform
I possess strong communication, analytical, and interpersonal skills, essential for building relationships and driving sales success.
Excellent communication skills: I can effectively convey product benefits to clients, as demonstrated in my previous internship where I increased customer engagement by 30%.
Strong analytical abilities: I analyze market trends to identify potential leads, which helped my team exceed s...
Managing angry clients requires empathy, active listening, and effective problem-solving to restore trust and satisfaction.
Stay calm and composed: For example, if a client is yelling, I would maintain a steady tone and avoid raising my voice.
Listen actively: I would let the client express their concerns fully before responding, showing that I value their feelings.
Empathize with their situation: I might say, 'I und...
BookMyShow is a popular online ticketing platform for movies, events, and other entertainment.
BookMyShow is a platform where users can book tickets for movies, events, plays, sports, etc.
It provides information on upcoming events, movie showtimes, and venue details.
Users can select seats, make payments, and receive e-tickets for their bookings.
The platform also offers reviews, ratings, and recommendations for user...
The Root Cause Analysis (RCA) of a 5% drop in Google Docs usage.
Investigate recent changes or updates to Google Docs that may have caused user dissatisfaction.
Analyze user feedback and reviews to identify any common issues or complaints.
Check for any technical issues or bugs that may be affecting the performance of Google Docs.
Review competitor products to see if there are any new features or improvements that may...
I appeared for an interview in Jan 2025.
Seeking new challenges and opportunities for growth.
Desire for new challenges and opportunities for growth
Looking for a company with better work-life balance
Seeking a role with more responsibility and leadership opportunities
WhatsApp is opened multiple times daily in my household for communication and sharing updates.
WhatsApp is opened multiple times daily for communication with family and friends
Used for sharing updates, photos, and videos
Helps in coordinating plans and staying connected with loved ones
I appeared for an interview in Jan 2025.
Study how to onboard a restaurant on Swiggy while preparing for the test.
Yes, I can use Swiggy. The improvement in Swiggy app includes faster delivery, better user interface, and more restaurant options.
Faster delivery times through optimization of delivery routes
Improved user interface for easier navigation and ordering
Increased restaurant options for a wider variety of cuisines
Enhanced tracking features for real-time updates on order status
My future goal is to become a successful sales manager by consistently exceeding targets and building strong relationships with clients.
Advance to a sales manager position within the next 5 years
Consistently exceed sales targets and KPIs
Build and maintain strong relationships with clients to ensure repeat business
Continuously improve sales skills through training and development programs
Improvements in Swiggy app can include faster delivery times, improved user interface, personalized recommendations, and better customer support.
Faster delivery times to enhance customer satisfaction
Improved user interface for easier navigation and ordering
Personalized recommendations based on user preferences and past orders
Better customer support for resolving issues quickly and efficiently
Yes, I am suitable for this job profile due to my strong communication skills, ability to build relationships, and passion for sales.
Strong communication skills
Ability to build relationships
Passion for sales
Yes, I have a bike. It's a red mountain bike with 21 gears.
Yes, I have a red mountain bike
It has 21 gears
I use it for commuting to work and leisure rides
There were 2 questions in coding one with array and in string releated
I applied via LinkedIn and was interviewed in Aug 2024. There were 2 interview rounds.
Technical + Analytics
I gave my coding test this august 2024, it was purely based on SQL coding
8 question, 3 easy, 3 intermediate and 3 hard.
Implemented a project to optimize marketing campaigns using predictive analytics
Developed a predictive model to identify the most effective marketing channels
Utilized data from past campaigns to train the model
Used techniques such as regression analysis and decision trees to analyze the data
Generated insights on customer behavior and preferences to improve campaign targeting
Calculate cumulative sum of cost using SQL with window functions for a given table.
Use the SUM() function with OVER() clause for cumulative sum.
Example: SELECT cost, SUM(cost) OVER (ORDER BY date) AS cumulative_cost FROM expenses;
Ensure proper ordering to get accurate cumulative results.
You can partition data if needed using PARTITION BY clause.
I applied via Approached by Company and was interviewed in Aug 2024. There was 1 interview round.
Develop an Android app for weather forecasting using dependency injection for better code management and testing.
Use Retrofit for API calls to fetch weather data from a service like OpenWeatherMap.
Implement Dagger or Hilt for dependency injection to manage instances of API services and repositories.
Create a ViewModel to handle UI-related data in a lifecycle-conscious way.
Use LiveData to observe weather data changes and...
Develop a weather forecast app for Android platform.
Utilize APIs like OpenWeatherMap for real-time weather data
Include features like current weather, hourly forecast, and 7-day forecast
Implement location-based weather updates
Design user-friendly interface with intuitive navigation
Incorporate push notifications for weather alerts
1 hour DSA online test - 4 questions
I completed two internships, one in marketing and another in software development, gaining valuable skills and experience.
Internship at XYZ Marketing Agency: Assisted in social media campaigns, increasing engagement by 30%.
Software Development Internship at ABC Tech: Collaborated on a team project to develop a mobile app, enhancing my coding skills.
Participated in weekly team meetings, contributing ideas and receiving ...
I appeared for an interview in Mar 2025, where I was asked the following questions.
I appeared for an interview in Mar 2025, where I was asked the following questions.
I applied via Job Portal and was interviewed in Oct 2024. There were 2 interview rounds.
Increase Gpay txns by 5x
The Root Cause Analysis (RCA) of a 5% drop in Google Docs usage.
Investigate recent changes or updates to Google Docs that may have caused user dissatisfaction.
Analyze user feedback and reviews to identify any common issues or complaints.
Check for any technical issues or bugs that may be affecting the performance of Google Docs.
Review competitor products to see if there are any new features or improvements that may have...
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The duration of Swiggy interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 46 interview experiences
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