STAR O & M CHP Operator Interview Questions and Answers

How you use your skills on the job, in a case study interview

Q1. An employer may contact you to ask a brief list of specific Yes or No questions...
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Q1. Can you tell me about yourself? what motivated you to apply for this position? what do you know about our company? How do you handle pressure and deadlines? What are your strengths and weekness?
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Introduction, qualification and experience

Q1. Computer related questions and basic of ms office.
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Q1. Ohm ’s low statement
Ans. 
Ohm's law states that the current flowing through a conductor is directly proportional to the voltage across it, given constant resistance.
• Ohm's law equation: V = IR (voltage = current x resistance)

• It is named after German physicist Georg Simon Ohm

• It is commonly used in electrical engineering to calculate current, voltage, and resistance in circuits
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Q1. What choose the jobs
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Q2. What is your strength
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Q1. Do you know how to communicate with customers . how to solve the customers queries.
Ans. 
Yes, I have experience in communicating with customers and solving their queries.
• Active listening and empathy are key in understanding customer concerns.

• Clear and concise communication helps in providing effective solutions.

• Patience and professionalism are important when dealing with difficult customers.

• Offering alternative solutions and following up to ensure customer satisfaction.

• Providing step-by-step instructions o...read more
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Q2. How to solve the customers queries .
Ans. 
To solve customer queries, listen actively, empathize, provide accurate information, offer solutions, and follow up.
• Listen actively to understand the customer's query

• Empathize with the customer and acknowledge their concerns

• Provide accurate and relevant information to address the query

• Offer appropriate solutions or alternatives

• Follow up to ensure the query is resolved satisfactorily
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Q3. How to handle the problem of customers
Ans. 
To handle customer problems, it is important to actively listen, empathize, provide solutions, and follow up.
• Actively listen to the customer's concerns and issues

• Empathize with the customer and understand their perspective

• Provide appropriate solutions or alternatives to resolve the problem

• Follow up with the customer to ensure their satisfaction

• Maintain a positive and professional attitude throughout the interaction
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Q4. How to make sale
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To make a sale, you need to understand the customer's needs, build rapport, demonstrate value, overcome objections, and close the deal.
• Understand the customer's needs and pain points

• Build rapport and establish trust

• Demonstrate the value and benefits of your product or service

• Address and overcome any objections or concerns

• Ask for the sale and close the deal

• Follow up with the customer to ensure satisfaction and encourage
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Q5. How to convince the customer to take sale
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To convince the customer to make a sale, focus on understanding their needs, building trust, highlighting the benefits, and offering incentives.
• Listen actively to the customer's needs and concerns

• Build trust by demonstrating expertise and providing relevant information

• Highlight the benefits and value of the product or service

• Offer incentives such as discounts, promotions, or additional features

• Address any objections or...read more
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S.i units,lows,signs etc.

Q1. Production information
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Q2. Personal skills
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Q1. Vlookup, count formula, Excel , graph,
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Q2. Filter, Pivot table, sum formula, dsum formula
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Q1. Engine related qu Tpm Tqm
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Q2. How the tool use in our company?
Ans. 
Tools in our company are used for various production processes to ensure efficiency and quality.
• Tools are used for cutting, shaping, assembling, and testing products.

• Examples of tools used include drills, saws, wrenches, and measuring devices.

• Proper training is provided to operators on how to use each tool safely and effectively.
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