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I remain calm and empathetic, actively listen to their concerns, and offer solutions to resolve the issue.
Acknowledge their frustration and apologize for any inconvenience caused.
Listen attentively to their concerns and ask clarifying questions.
Offer solutions that address their specific needs and concerns.
Remain professional and courteous throughout the interaction.
Follow up with the customer to ensure their issue has
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posted on 25 Jan 2024
I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed before May 2019. There were 5 interview rounds.
Business Development Manager
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Operations Executive
9
salaries
| ₹3 L/yr - ₹4.9 L/yr |
Help Desk Executive
7
salaries
| ₹2.5 L/yr - ₹3.6 L/yr |
Soft Skills Trainer
7
salaries
| ₹4.6 L/yr - ₹7 L/yr |
Service Coordinator
5
salaries
| ₹3 L/yr - ₹3.2 L/yr |
Times Network
Zee Entertainment Enterprises
Sun TV Network
Network 18