SRL Diagnostics Front Office Manager Interview Questions and Answers

Q1. Self introduction
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Q2. About job experience
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Q1. Tell me about your self
Ans. 
Experienced Front Office Executive with strong communication skills and a passion for providing excellent customer service.
• Over 5 years of experience in front office management

• Proficient in handling phone calls, emails, and scheduling appointments

• Skilled in using office software such as Microsoft Office Suite

• Excellent interpersonal skills and ability to handle customer inquiries and complaints effectively
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Q2. About experience
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Q1. Previous work experience
Ans. 
I have 3 years of experience working as a Front Office Executive in a busy hotel.
• Managed front desk operations including check-ins, check-outs, and guest inquiries

• Handled reservations, room assignments, and billing

• Coordinated with housekeeping and maintenance staff to ensure guest satisfaction

• Utilized hotel management software to track guest information and room availability
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Q2. Job role in previous hospital
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Q1. Asked about Myself, salary expectation.
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Q2. Another round was they checked my health history to know if I have any health related problems.
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Q3. Why do I want to do this job.
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Q1. Share details of your previous job.
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Q2. What are your salary expectations?
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Q3. What are your strengths and weaknesses?
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Q4. Where do you see yourself in 5 years?
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Q5. Tell me about yourself.
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Covid19

Q1. What is front office department, why you chose hospitality management etc
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Q1. Tell me about yourself
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Q2. What is front office
Ans. 
Front office is the area of a business where customer interactions take place, such as reception, reservations, and check-in/out.
• Front office is responsible for handling customer inquiries, requests, and complaints.

• It includes functions such as reception, reservations, check-in/out, and concierge services.

• Front office staff are often the first point of contact for customers and play a crucial role in creating a positiv...read more
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Q3. Why should I hire you
Ans. 
I have a strong background in customer service and problem-solving skills, which will enable me to effectively support sellers.
• I have previous experience in customer service roles where I successfully resolved issues and provided support to customers.

• I am highly organized and detail-oriented, ensuring that all seller inquiries are handled efficiently and accurately.

• I have excellent communication skills, both written an...read more
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Q1. All shift are comfortable
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Q2. Last experience
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