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Srinivasa Enterprises Phone Banking Officer Interview Questions and Answers

Updated 3 Feb 2021

Srinivasa Enterprises Phone Banking Officer Interview Experiences

1 interview found

I applied via Referral and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is the process of banking
  • Ans. 

    Banking process involves accepting deposits, lending money, and managing financial transactions.

    • Accepting deposits from customers

    • Lending money to customers in the form of loans

    • Managing financial transactions such as withdrawals, transfers, and payments

    • Providing various financial services such as investment advice and insurance

    • Ensuring compliance with regulatory requirements and maintaining financial records

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduced my self that it no more questions they asked for me im a fresher

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Loans should be clearly explained to coustomers
  • Q2. Marketing is important for bank
  • Q3. Loan payment as to take some time to pay in 1 or 2 days

Interview Preparation Tips

Interview preparation tips for other job seekers - Working in Bank is good opportunity for everyone
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self ?
  • Q2. How was expect your salary?
  • Q3. Where are your from?

Interview Preparation Tips

Interview preparation tips for other job seekers - I am good learner's

I was interviewed before Aug 2021.

Round 1 - Typing Test 

(2 Questions)

  • Q1. Why you want to do this job
  • Q2. This job what skills you will get
  • Ans. What talent is there in house we can improve that
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Job we can earn money and we can and knowledge and we can improve ourself a lot
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Naukri.com

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced phone banking officer with strong communication skills and a passion for customer service.

    • Over 5 years of experience in the banking industry

    • Skilled in handling customer inquiries and resolving issues

    • Proficient in using banking software and systems

    • Excellent communication and interpersonal skills

    • Focused on providing exceptional customer service

    • Received multiple awards for top performance in customer satisfact

  • Answered by AI
  • Q2. What are the difference between banking and nbfc companies
  • Ans. 

    Banking companies accept deposits and provide loans, while NBFC companies cannot accept deposits but can provide loans and other financial services.

    • Banking companies are regulated by the Reserve Bank of India (RBI), while NBFC companies are regulated by the Companies Act.

    • Banking companies can issue demand drafts, cheques, and other payment instruments, while NBFC companies cannot issue cheques drawn on itself.

    • Banking c...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell us about ur self
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell about icici
  • Ans. 

    ICICI Bank is one of the largest private sector banks in India, offering a wide range of financial products and services.

    • ICICI Bank was established in 1994 and is headquartered in Mumbai, India.

    • It offers services such as savings accounts, loans, credit cards, insurance, and investment products.

    • ICICI Bank has a strong presence both in India and internationally, with branches in over 20 countries.

    • The bank is known for it...

  • Answered by AI
  • Q2. Tell us about leadership
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Questions from your resume
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What's you know about phone banking?
  • Ans. 

    Phone banking is a service provided by banks to customers over the phone, allowing them to perform various banking transactions remotely.

    • Phone banking enables customers to check their account balance and transaction history.

    • Customers can transfer funds between accounts or to other individuals.

    • It allows customers to request new checkbooks, debit cards, or credit cards.

    • Phone banking also provides assistance with resolvin...

  • Answered by AI
  • Q2. Tell me about your home town in English?
  • Q3. Give me your introduction in English?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

An aptitude test is an examination used to determine an individuals skill or propensity to succeed in a given activity

Round 2 - Assignment 

Assignment problem is a special type of linear programming problem where the objective is to minimize the cost or time of completing a number of jobs by a number of persons

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you choose banking ???
  • Q2. How would you describe your career??

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