Spinks Softech Quality Head Interview Questions and Answers

The 7 QC tools are a set of problem-solving tools used in quality management.

• Check sheet: Used to collect and organize data for analysis.

• Cause-and-effect diagram (also known as Fishbone or Ishikawa diagram): Used to identify and analyze potential causes of a problem.

• Control chart: Used to monitor and control process performance over time.

• Histogram: Used to visualize the distribution of data.

• Pareto chart: Used to priori...read more

I worked as a QA Engineer in my previous company.

• Performed manual and automated testing of software applications

• Created and executed test cases and test plans

• Identified and reported software defects

• Collaborated with development team to resolve issues

• Participated in requirement analysis and design reviews

Defects on line can be solved by identifying the root cause, implementing corrective actions, and conducting thorough testing.

• Identify the root cause of the defect

• Implement corrective actions to fix the issue

• Conduct thorough testing to ensure the defect has been resolved

• Document the defect and the steps taken to resolve it for future reference

I listen to their complaint, apologize for the inconvenience caused, and work towards finding a solution to their problem.

• Listen attentively to the customer's complaint

• Apologize for the inconvenience caused

• Ask questions to understand the issue better

• Offer a solution or escalate the issue to the appropriate team

• Follow up with the customer to ensure their issue has been resolved

Address the issue with the vendor company by following a structured approach.

• Identify the root cause of the poor quality

• Communicate the issue to the vendor company in a professional manner

• Provide evidence to support your claim

• Work with the vendor company to come up with a solution

• Set clear expectations for future quality standards

Yes, I am aware of Microsoft Excel and PowerPoint presentation.

• I have experience in using Microsoft Excel for data analysis and management.

• I have created and delivered presentations using Microsoft PowerPoint.

• I am familiar with the various features and functions of both applications.

As a QA Engineer, my work involves testing software applications, identifying bugs and issues, creating test cases, and ensuring the quality and functionality of the product.

• Testing software applications for functionality, usability, and performance.

• Identifying and documenting bugs and issues.

• Creating and executing test cases and test plans.

• Collaborating with developers and stakeholders to resolve issues.

• Performing reg...read more

As a QA Engineer, I have experience handling various measuring instruments such as calipers, micrometers, gauges, and rulers.

• Calipers

• Micrometers

• Gauges

• Rulers

I am a QA Engineer with experience in testing software applications and ensuring their quality.

• Experienced QA Engineer

• Skilled in testing software applications

• Ensuring quality of software

• Knowledge of testing methodologies and tools

• Strong attention to detail

• Ability to identify and report bugs

• Experience in creating and executing test cases

• Collaborating with development teams

• Continuous learning and improvement

I have implemented various types of kaizen such as process improvement, waste reduction, and standardization.

• Implemented process improvement kaizen to reduce defects in the testing process

• Implemented waste reduction kaizen to reduce the time taken for test execution

• Implemented standardization kaizen to ensure consistency in testing across different projects

• Used value stream mapping to identify areas of improvement and ...read more