Span Healthcare Quality Assurance/Quality Control Manager Interview Questions and Answers for Experienced

I relocated here for the position of Quality Manager.

• I moved to this location specifically for this job opportunity.

• I packed up my belongings and made the necessary arrangements to settle here.

• I am committed to being present and fully dedicated to my role as Quality Manager.

The worst condition I faced in the Quality Department was a major product recall due to a critical quality issue.

• I immediately initiated a thorough investigation to identify the root cause of the issue.

• I collaborated with cross-functional teams to develop and implement corrective actions.

• I ensured effective communication with customers, addressing their concerns and providing timely updates.

• I established stronger quali...read more

Six Sigma is a data-driven methodology used to improve processes and reduce defects.

• Six Sigma aims to achieve near-perfect quality by minimizing process variation.

• It follows a structured approach called DMAIC: Define, Measure, Analyze, Improve, Control.

• Statistical tools and techniques are used to identify and eliminate root causes of defects.

• Six Sigma projects are typically led by trained professionals known as Black B...read more

The 7 QC Tools are a set of quality control tools used to identify and solve quality-related issues in a systematic manner.

• Check Sheet: Used to collect and analyze data in a structured format.

• Cause-and-Effect Diagram (Fishbone Diagram): Helps identify the root causes of a problem.

• Control Chart: Monitors process performance over time to detect any variations.

• Histogram: Represents data distribution and helps identify pat...read more