SLAM Lifestyle and Fitness Studio Front Office Manager Interview Questions and Answers

Selling the product involves understanding the customer's needs, highlighting the product's benefits, and creating a sense of urgency.

• Identify the customer's needs and preferences

• Highlight the unique features and benefits of the product

• Create a sense of urgency or exclusivity to encourage immediate purchase

• Provide excellent customer service and follow-up to build trust and loyalty

Stay calm, listen actively, empathize, offer solutions, involve a manager if necessary.

• Remain calm and composed, do not take the rudeness personally.

• Listen actively to the customer's concerns and show empathy.

• Offer solutions to address the customer's issues and try to resolve them.

• If the situation escalates, involve a manager to handle the situation professionally.

• Remember that maintaining a positive attitude and provi