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SKF Customer Service Executive Interview Questions and Answers

Updated 25 Aug 2023

SKF Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Are you able to work under pressure ?
  • Q2. Do you have knowledge of advance excel ? & Given some tasks to test the excel knowledge.
  • Ans. Yes , I completed the tasks in excel.
  • Answered Anonymously
Round 3 - HR 

(2 Questions)

  • Q1. Why you want to join this company ?
  • Q2. Why are you leaving your current organisation.

Interview Preparation Tips

Topics to prepare for SKF Customer Service Executive interview:
  • Power Bi
  • Communication Skills
Interview preparation tips for other job seekers - While joining please take good hike as increment is very less in organization.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction to be your self
  • Q2. Tell about ur family background and why do you want to do the job
  • Ans. 

    I come from a close-knit family with a strong emphasis on education and helping others. I want to work in customer service to utilize my communication skills and make a positive impact.

    • Family background: Close-knit family with emphasis on education and helping others

    • Desire to utilize communication skills in customer service role

    • Passion for making a positive impact on others

    • Example: My parents instilled in me the values...

  • Answered by AI

Interview Questionnaire 

3 Questions

  • Q1. Regarding some steel grade
  • Q2. Regarding ctc and date of joini g after geting of offer
  • Q3. About transporting

Interview Preparation Tips

Round: Group Discussion
Experience: Some technical discussion regarding alloy steel making

I applied via Recruitment Consultant and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Q1. What is MHr ? And how costing is done ?
  • Ans. 

    MHr stands for Man-Hour. Costing is done by calculating the total number of man-hours required for a task and multiplying it by the cost per hour.

    • MHr stands for Man-Hour, which is a unit of measurement for the amount of work performed by an individual in one hour.

    • Costing is done by determining the total number of man-hours required for a specific task or project.

    • The cost per hour is then multiplied by the total number ...

  • Answered by AI
  • Q2. Q2. Current pricing of ADC 12 & plastic resins.
  • Ans. 

    I do not have the current pricing information for ADC 12 & plastic resins.

    • I apologize, but I do not have the current pricing information for ADC 12 & plastic resins.

    • I would need to conduct research or consult with a colleague who has access to this information.

    • Pricing for these materials can fluctuate frequently based on market demand and other factors.

  • Answered by AI
  • Q3. Q3. How you do costing of Plastic & Casting parts.
  • Ans. 

    Costing of plastic and casting parts involves analyzing material costs, production processes, and overhead expenses.

    • Analyze the material costs by considering the type and quantity of plastic or casting material required.

    • Evaluate the production processes involved in manufacturing the parts, including molding or casting techniques.

    • Consider the labor costs, machine costs, and energy costs associated with the production pr...

  • Answered by AI
  • Q4. Q4. To give you a plastic part, & you have to analyse on what machine it will run & it's tool cost.
  • Ans. 

    To determine the machine and tool cost for a plastic part.

    • Analyze the dimensions and material of the plastic part

    • Identify the required tolerances and surface finish

    • Consider the production volume and lead time

    • Research the available machines and their capabilities

    • Calculate the tooling cost based on the chosen machine

    • Consider the maintenance and operating costs of the machine

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be confident what you are saying. If you don't know answer , directly say "i couldn't recall" don't bluff.
Be a gem in your area, if you don't have any answer ,show them your capabilities that you can do it when you ll be given the task.

I applied via Naukri.com and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Rules and regulations , work position

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was a technical it lasted for 30 minutes. The interviewer wanted to test my knowledge and communication skills mostly questions asked to my work related

Interview Questionnaire 

1 Question

  • Q1. Work in shifts, Qcc , Line balancing , Kaziens , Achievement in your experience individually and in team .

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Basic information about current role and responsibilities
  • Q2. Why you want to change the current company
  • Q3. Family background and qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident to give answer. Not hesitate during interaction

I applied via LinkedIn and was interviewed in Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They are asking me the question of releted of Quality Assurance and Control

Interview Preparation Tips

Interview preparation tips for other job seekers - We must be prepare our self to present infront off interviewer.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Types of gearbox, types of thread, If we need to fit M8 bolt which size of drill and tap used, types of bearing assembly
  • Ans. 

    Types of gearboxes include manual, automatic, and CVT. Common thread types are metric, imperial, and pipe threads. M8 bolt requires 6.8mm drill and M8 tap. Types of bearing assembly include ball bearings, roller bearings, and sleeve bearings.

    • Types of gearboxes: manual, automatic, CVT

    • Types of threads: metric, imperial, pipe threads

    • For M8 bolt: 6.8mm drill and M8 tap

    • Types of bearing assembly: ball bearings, roller bearin

  • Answered by AI
  • Q2. What does pump function and its type, What do you mean by 5s and TPM, what is maintenance role in TPM.
  • Ans. 

    Pump function refers to the operation of a pump, which is a device that moves fluids through mechanical action. 5S and TPM are methodologies for improving efficiency and maintenance in a workplace.

    • Pump function involves the movement of fluids through mechanical action, such as in a water pump or oil pump.

    • There are different types of pumps, including centrifugal pumps, positive displacement pumps, and submersible pumps.

    • ...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about your self, How you start day in current organisation, What do you mean by CNC machine, What are the reasons behind spindle failure
  • Q2. Types of Ball screw, How to check backless in ballscrew, how we can remove ballscrew backless, if you got handover form previous shift that breakdown reported of spindle so what parameter you check
  • Ans. 

    Types of ball screws, checking and removing backlash, parameters to check for spindle breakdown

    • Types of ball screws include precision ground, rolled, and miniature ball screws

    • To check backlash in a ball screw, use a dial indicator to measure the axial movement of the screw without rotation

    • Backlash in a ball screw can be removed by adjusting the preload or replacing worn components

    • Parameters to check for spindle breakdo...

  • Answered by AI
Round 1 - Technical 

(1 Question)

  • Q1. What is lean Manufacturing
  • Ans. 

    Lean Manufacturing is a systematic approach to identifying and eliminating waste in the production process.

    • Focuses on continuous improvement

    • Reduces waste and increases efficiency

    • Involves all employees in the process

    • Uses tools such as value stream mapping and 5S

    • Examples include Toyota Production System and Kaizen

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company as working culture is not good there.

SKF Interview FAQs

How many rounds are there in SKF Customer Service Executive interview?
SKF interview process usually has 3 rounds. The most common rounds in the SKF interview process are Resume Shortlist, Technical and HR.

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SKF Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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SKF Customer Service Executive Salary
based on 23 salaries
₹3 L/yr - ₹11 L/yr
109% more than the average Customer Service Executive Salary in India
View more details

SKF Customer Service Executive Reviews and Ratings

based on 6 reviews

4.5/5

Rating in categories

4.2

Skill development

4.0

Work-life balance

3.7

Salary

3.0

Job security

4.5

Company culture

3.3

Promotions

3.9

Work satisfaction

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