Sify Technologies NOC Support- Transmission Engineer Interview Questions and Answers

Q1. Basic Education, full experience and current job responsibilities
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Q1. What is tcp in network? If your system in under Trojan attack then, what will be the first step you will do?? Difference between the ost and pst.
Ans. 
TCP stands for Transmission Control Protocol, a core protocol of the Internet protocol suite. It ensures reliable and ordered delivery of data.
• TCP is a connection-oriented protocol that provides reliable communication between devices on a network.

• If my system is under a Trojan attack, the first step I would take is to disconnect the infected system from the network to prevent further spread of the malware.

• OST (Offline ...read more
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Q1. What is DHCP, DORA, DNS, WDS,DR,NetApp?
Ans. 
DHCP is a network protocol that assigns IP addresses to devices, DORA is the process DHCP uses to assign addresses, DNS resolves domain names to IP addresses, WDS is a Windows Deployment Services used for network-based installation of Windows operating systems, DR stands for Disaster Recovery, and NetApp is a storage and data management company.
• DHCP assigns IP addresses to devices on a network

• DORA stands for Discover, ...read more
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Q2. What is VPN and how many types of VPN ??
Ans. 
VPN stands for Virtual Private Network. There are mainly two types of VPN - Remote Access VPN and Site-to-Site VPN.
• VPN stands for Virtual Private Network, which allows users to securely access a private network over a public network.

• Remote Access VPN is used by individual users to connect to a private network remotely.

• Site-to-Site VPN is used to connect multiple networks together, such as connecting branch offices to a...read more
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Q3. How to configure Outlook?
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Configuring Outlook involves setting up email accounts, calendars, and other preferences.
• Open Outlook and click on 'File'

• Click on 'Add Account' to set up a new email account

• Configure server settings, username, and password

• Set up email signature, rules, and other preferences

• Add calendars and contacts for synchronization
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Q4. How to configure printer?
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To configure a printer, you need to connect it to the network, install drivers, set up printer preferences, and test the connection.
• Connect the printer to the network using either a wired or wireless connection.

• Install the necessary printer drivers on the computer or device from which you want to print.

• Set up printer preferences such as paper size, print quality, and default settings.

• Test the printer connection by prin
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Q1. Tell me something about your self?
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Q1. What is the difference of OST and PST.
Ans. 
OST is an offline Outlook data file used by Exchange Server, while PST is a personal storage file used by Outlook for POP3, IMAP, and web-based mail accounts.
• OST is used by Exchange Server to store a copy of mailbox data on the local computer.

• PST is used by Outlook to store emails, contacts, calendar items, and other data for POP3, IMAP, and web-based mail accounts.

• OST files are synchronized with the Exchange Server wh...read more
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Q2. What is the difference of OS and Device manager.
Ans. 
OS manages the overall operation of a computer system, while Device Manager manages hardware devices connected to the system.
• OS controls the overall operation of a computer system, including managing resources, running applications, and providing user interface.

• Device Manager is a component of the OS that manages hardware devices connected to the system, allowing users to view and control device settings.

• Examples: Wind...read more
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Q1. What is your qualification.
Ans. 
I have a Bachelor's degree in Computer Science and 3 years of experience in desktop support.
• Bachelor's degree in Computer Science

• 3 years of experience in desktop support
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Q2. How many years of experience do you have.
Ans. 
I have 5 years of experience in Desktop Support roles.
• 5 years of experience in providing technical support for desktop systems

• Proficient in troubleshooting hardware and software issues

• Experience in setting up and configuring computer systems

• Familiarity with operating systems such as Windows and macOS

• Strong communication and customer service skills
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Q3. What is your preferred Salary.
Ans. 
My preferred salary is negotiable based on the responsibilities and benefits offered.
• Salary expectations are based on industry standards and cost of living in the area

• Consider the benefits package offered in addition to base salary

• Open to discussing salary range based on responsibilities and growth opportunities
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Q4. You are comfortable of this areas.
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Q1. What is the IP and types version
Ans. 
IP stands for Internet Protocol. It is a unique numerical address assigned to each device connected to a computer network.
• IP is used to identify and locate devices on a network.

• There are two versions of IP: IPv4 and IPv6.

• IPv4 uses a 32-bit address and is the most widely used version.

• IPv6 uses a 128-bit address and provides a larger address space.

• Examples of IP addresses: 192.168.0.1 (IPv4) and 2001:0db8:85a3:0000:0000:
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Q1. About your Introduction, experience
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All about profit, percentages,desicion making, English grammar etc

Q1. Questions about C ,C++,Java
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Q2. Simple basic questions
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Q3. Basic questions of C,C++,Java
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Q1. About my self and asked Narrate A Story
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Q1. Basic self introduction
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Q1. Desktop support related questions
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Q1. What is your experience
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Q2. Are u comfortable with flexi shifts
Ans. 
Yes, I am comfortable with flexi shifts.
• I am willing to work flexible hours to ensure smooth operations.

• I understand the importance of being available during peak hours.

• I have experience working in shifts and can adapt to changing schedules.

• I am committed to meeting the needs of the team and the organization.
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Q1. What is outlook and outlook 365
Ans. 
Outlook is a personal information manager and email client developed by Microsoft. Outlook 365 is a cloud-based subscription service of Outlook.
• Outlook is a software application used for managing personal information such as emails, calendars, contacts, and tasks.

• It allows users to send, receive, and organize emails from multiple email accounts.

• Outlook provides features like calendar management, task tracking, note-tak...read more
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Q2. What is client and server os
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Client OS is used by end-users to interact with the computer while Server OS is used to manage resources and provide services to clients.
• Client OS is designed for personal computers and laptops, such as Windows 10, macOS, and Ubuntu.

• Server OS is designed for servers, such as Windows Server, Linux Server, and Unix.

• Client OS provides a graphical user interface (GUI) for end-users to interact with the computer, while Serv...read more
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Q1. What is DHCP and it's Process ?
Ans. 
DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices.
• DHCP is used to manage and allocate IP addresses in a network.

• The DHCP process involves four steps: Discover, Offer, Request, and Acknowledge.

• When a device connects to a network, it sends a DHCP Discover message to find a DHCP server.

• The DHCP server responds with a DHCP Offer message, providi...read more
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Q2. What is DNS , WDS, ADDS ?
Ans. 
DNS is a system that translates domain names into IP addresses. WDS is a service that deploys Windows images. ADDS is a service that manages users and computers in a Windows domain.
• DNS stands for Domain Name System and is responsible for translating domain names into IP addresses.

• WDS stands for Windows Deployment Services and is used to deploy Windows operating system images to computers over a network.

• ADDS stands for ...read more
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Q1. English Conversation test
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