Truhome Finance Senior Executive Officer Interview Questions and Answers

Q1. Self introduction
Add your answer
Q2. Company related information
Add your answer

General English, Aptitude and reasoning

Q1. General screening with operation manager
Add your answer
Q2. Opinion on KPI metrics. Example: Quality, AHT, CSAT etc.
Ans. 
KPI metrics are essential for measuring performance and identifying areas for improvement.
• KPI metrics provide a clear understanding of performance against goals

• Quality metrics can include error rates, compliance with standards, and customer satisfaction

• AHT (Average Handle Time) measures efficiency in handling customer interactions

• CSAT (Customer Satisfaction) metrics gauge customer happiness and loyalty

• Regularly reviewi...read more
Answered by AI
Add your answer

Q1. A brief discussion about the Resume
Add your answer

Written assignment on a topic

Talk about the given topic to present facts, opinions and conclusions and try to honest as much as possible.

Q1. Random questions about Previous jobs and Interpersonal skills
Add your answer

Q1. Questions related to work experience and few questions about reasoning and how my skills & experience will make difference in the current role.
Add your answer

Q1. About kyc process,related act, str etc
Add your answer

Q1. Previous work experiences related questions
Add your answer

Q1. Situation based question
Add your answer
Q2. How to handle work pressure in difficult scenarios
Ans. 
To handle work pressure in difficult scenarios, it is important to prioritize tasks, communicate effectively, take breaks, and seek support when needed.
• Prioritize tasks based on urgency and importance

• Communicate with team members and supervisors about challenges and seek help if needed

• Take short breaks to recharge and refocus

• Seek support from colleagues, mentors, or mental health professionals if feeling overwhelmed
Answered by AI
Add your answer
Q3. How to prioritise work
Ans. 
Prioritising work involves assessing deadlines, importance, and impact on overall goals.
• Identify urgent tasks with tight deadlines

• Consider the importance and impact of each task on overall goals

• Delegate tasks that can be handled by others

• Use tools like to-do lists or project management software to stay organized

• Regularly reassess priorities as new tasks arise
Answered by AI
Add your answer
Q4. How to do upselling/cross selling
Ans. 
Upselling/cross selling involves offering customers additional products or services to increase sales.
• Understand customer needs and preferences

• Recommend complementary products or services

• Highlight the benefits of the additional offerings

• Provide personalized recommendations based on customer purchase history

• Offer bundle deals or discounts for purchasing multiple items

• Train sales staff on effective upselling/cross sellin
Answered by AI
Add your answer

Q1. Introduction Previous Sales Experience Passion about your projects
Ans. 
I have extensive sales experience and a passion for delivering successful projects.
• I have worked in sales for over 5 years, consistently exceeding targets and building strong relationships with clients.

• I am highly motivated and enjoy the challenge of meeting and exceeding customer expectations.

• I have a track record of successfully delivering projects on time and within budget, ensuring customer satisfaction.

• I am passio...read more
Answered by AI
Add your answer

Q1. Introduction Previous Experience Sales Cycle Experience
Ans. 
I have extensive experience in sales cycle management and have worked in various industries.
• I have worked in sales for over 7 years, with experience in both B2B and B2C sales.

• I have managed the entire sales cycle, from prospecting to closing deals.

• I have experience in industries such as technology, healthcare, and finance.

• I have consistently exceeded sales targets and have been recognized for my performance.

• I am skille...read more
Answered by AI
Add your answer

Q1. Aadhar verification
Add your answer

Q1. Pan card verification
Add your answer

Q1. Experiences on past jobs
Add your answer