Shriram General Insurance
10+ Enrich Hair And Skin Solutions Interview Questions and Answers
Q1. Types of engines,which is better diesel or petrol,reson .basic components in car
Diesel engines are more fuel-efficient and have higher torque, while petrol engines are smoother and quieter.
Diesel engines are more suitable for heavy-duty vehicles and long-distance driving.
Petrol engines are better for city driving and shorter distances.
Basic components in a car include engine, transmission, suspension, brakes, and steering.
Other components include fuel system, exhaust system, electrical system, and cooling system.
Q2. Journal entry of any transaction(for example- on travel advance, etc )
A journal entry for a travel advance transaction.
Debit Travel Advance account and credit Cash/Bank account.
If the advance is not fully utilized, create a liability account for the remaining amount.
If the advance is exceeded, create an expense account for the difference.
Include details such as purpose of travel, dates, and amount.
Ensure proper approval and documentation before recording the transaction.
Q3. How will you manage a customer that will shout on you
I will remain calm, listen attentively, empathize with the customer, and find a solution to their problem.
Stay calm and composed
Listen attentively to understand the customer's concerns
Empathize with the customer and acknowledge their frustration
Apologize for any inconvenience caused
Offer a solution or alternative options to resolve the issue
Ensure the customer feels heard and valued
Q4. How can you do TDS rationalisation
TDS rationalisation can be done by reviewing and optimizing TDS deductions.
Reviewing TDS deductions to identify areas of optimization
Analyzing tax laws and regulations to ensure compliance
Negotiating with vendors and contractors to reduce TDS rates
Implementing technology solutions to automate TDS processes
Regularly monitoring and updating TDS policies and procedures
Q5. Different sections of TDS and their rates
TDS stands for Tax Deducted at Source. It is a tax collection mechanism in India.
Section 192 - TDS on salary income
Section 194A - TDS on interest income
Section 194C - TDS on contractor payments
Section 194H - TDS on commission payments
Section 194J - TDS on professional or technical services
Section 195 - TDS on non-resident payments
Q6. How much used to travel
I used to travel extensively for work and personal reasons.
I have traveled to over 20 countries for business meetings and conferences.
I have also taken several personal trips to explore different cultures and destinations.
Traveling has allowed me to gain a global perspective and adapt to diverse environments.
I have experience in managing travel logistics, including booking flights, accommodations, and transportation.
I am comfortable with frequent travel and understand the cha...read more
Q7. Sales process and negotiation with a non interacting customer
Understanding customer needs and preferences is key in sales process and negotiation with a non-interacting customer.
Research the customer's background and preferences before approaching them.
Use active listening skills to understand their needs and tailor your pitch accordingly.
Offer solutions that align with their goals and address any concerns they may have.
Be patient and persistent in your communication, but also respect their boundaries.
Follow up with personalized follow...read more
Q8. Different types of non Motor insurance and coverages
Non motor insurance includes health, home, travel, and pet insurance among others.
Health insurance covers medical expenses and treatments.
Home insurance protects against damage or loss to your property.
Travel insurance provides coverage for trip cancellations, medical emergencies, and lost luggage.
Pet insurance helps cover veterinary costs for your pets.
Other types include life insurance, liability insurance, and business insurance.
Q9. what is GENERAL INSURANCE . where are you from?
General insurance refers to non-life insurance policies that provide coverage for various risks and liabilities.
General insurance provides coverage for risks such as property damage, theft, liability, and health.
It includes policies like car insurance, home insurance, travel insurance, and business insurance.
General insurance is different from life insurance, which covers the risk of death and provides financial protection to beneficiaries.
The purpose of general insurance is ...read more
Q10. Accounting Entries, what is TP Policy, What Is OD policy etc.
TP policy refers to third-party policy and OD policy refers to own damage policy in insurance.
TP policy covers the damages caused to a third-party in an accident, while OD policy covers the damages to the insured vehicle.
In accounting, entries related to TP policy and OD policy would involve recording the premiums received and claims paid out.
TP policy and OD policy are commonly used terms in the insurance industry.
TP policy is mandatory by law in India for all vehicles, whil...read more
Q11. Areas handled company wise
Handled areas include operations, finance, marketing, and human resources.
Operations management, including overseeing production processes and supply chain management.
Financial management, including budgeting, forecasting, and financial analysis.
Marketing strategy development and implementation, including market research and advertising campaigns.
Human resources management, including recruitment, training, and employee relations.
Q12. How to handle the customer
Handling customers involves effective communication, empathy, problem-solving, and building strong relationships.
Listen actively to understand customer needs and concerns
Show empathy and understanding towards their situation
Communicate clearly and effectively, using appropriate language and tone
Resolve issues promptly and efficiently
Build trust and rapport by being reliable and responsive
Provide personalized solutions and recommendations
Follow up to ensure customer satisfacti...read more
Q13. Company's policies shared or not
The company's policies are shared with employees.
Yes, the company has a policy of sharing its policies with employees.
The policies are typically communicated through employee handbooks, intranet portals, and regular company-wide meetings.
The company believes in transparency and ensuring that employees are aware of the policies that govern their work.
Sharing policies helps in creating a consistent and fair work environment for all employees.
Examples of policies that are common...read more
Q14. What is TPPD in insurance
TPPD in insurance stands for Third Party Property Damage, which covers damage caused to someone else's property by your vehicle.
TPPD is a type of insurance coverage that protects you against claims for damage to someone else's property caused by your vehicle.
It does not cover damage to your own vehicle, only damage to third party property.
TPPD is usually included in comprehensive car insurance policies.
Example: If you accidentally crash into someone's fence, TPPD insurance wo...read more
Q15. How will you define Insurance?
Insurance is a financial protection against potential losses or risks.
Insurance is a contract between the insured and the insurer where the insured pays a premium in exchange for financial protection against specified risks.
The purpose of insurance is to provide peace of mind and financial security in case of unexpected events such as accidents, illnesses, or natural disasters.
Types of insurance include health insurance, life insurance, auto insurance, and property insurance....read more
Q16. parts of vehicle
Various parts of a vehicle include engine, transmission, brakes, tires, and suspension.
Engine
Transmission
Brakes
Tires
Suspension
Q17. WHAT IS MARKETING
Marketing is the process of promoting, selling, and distributing a product or service to attract and retain customers.
Identifying target audience and their needs
Creating and communicating value proposition
Utilizing various channels to reach customers (e.g. social media, email, advertising)
Analyzing market trends and competition
Measuring and evaluating marketing efforts
Q18. Working of turbo charger
A turbocharger is a device that increases the efficiency and power output of an engine by compressing air before it enters the combustion chamber.
Turbochargers use exhaust gases to spin a turbine, which in turn drives a compressor that compresses the incoming air.
The compressed air is then forced into the engine's combustion chamber, allowing more fuel to be burned and producing more power.
Turbochargers can significantly increase an engine's power output without increasing it...read more
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