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ShipBob Customer Success Associate Interview Questions and Answers

Updated 13 Sep 2023

ShipBob Customer Success Associate Interview Experiences

1 interview found

Customer Success Associate Interview Questions & Answers

user image Anonymous

posted on 13 Sep 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walkthrough of your profile
    • Add your answer
  • Q2. All about your journey and insights about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t join

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Senior Associate Interview Questions & Answers

DHL Global Forwarding user image Radheshyam Maharana

posted on 27 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. General questions and discussion about salary
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about past experience
    • Add your answer
  • Q2. Shippment related questions and incoterms
    • Add your answer

Senior Associate Interview Questions & Answers

DHL Global Forwarding user image Anonymous

posted on 29 Mar 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What was your overall journey
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. What do you know about FTL, LCL
  • Ans. 

    FTL and LCL are terms used in logistics and transportation.

    • FTL stands for Full Truck Load, which means a shipment that occupies the entire truck and is transported from one point to another without any stops or transfers.

    • LCL stands for Less than Container Load, which means a shipment that does not occupy the entire container and is consolidated with other shipments to fill the container.

    • FTL is usually faster and more e...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready to do any shifts that has been assigned. Be confident in front of the manager.

Senior Associate Interview Questions & Answers

Mahindra Logistics user image Anonymous

posted on 8 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is logistics? How you will handle pressure?
  • Ans. 

    Logistics is the process of planning, implementing, and controlling the efficient flow and storage of goods, services, and information.

    • Logistics involves activities such as transportation, warehousing, inventory management, and order fulfillment.

    • It aims to ensure that the right products are delivered to the right place, at the right time, and in the right condition.

    • Logistics plays a crucial role in supply chain managem...

    • Answered by AI
    View 2 more answers
  • Q2. Is your excel good. ? How to solve any problem?
  • Ans. 

    Yes, my excel skills are good. To solve any problem, I follow a systematic approach by analyzing, breaking down, and finding appropriate solutions.

    • I have a strong understanding of Excel functions and formulas.

    • I am proficient in data analysis and manipulation using Excel.

    • I can create complex spreadsheets and automate tasks using macros.

    • I have experience in data visualization and creating charts and graphs.

    • I am skilled i...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need some experience in logistics. It will help to crack interview.

Process Associate Interview Questions & Answers

Mahindra Logistics user image Anonymous

posted on 24 Sep 2021

I applied via Campus Placement and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction only
    • Add your answer
  • Q2. About my self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked only introduction. And that is also in hindi because only hr manager can speak english , operation manager just try to speak but can't.
And they ensure stability only.
Dosent matter what are your qualification, because they offer only labour type of job.

I never suggest to any one to join there .


Thanks

Process Associate Interview Questions & Answers

Mahindra Logistics user image Anonymous

posted on 24 Sep 2021

I applied via Campus Placement and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Asked only introduction
    • Add your answer
  • Q2. Introduced my self in english
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not suggest .

Introduction, only in hindi. Only Hr know to speak English, operation manager can try but can't speak.

Process Associate Interview Questions & Answers

DHL Global Forwarding user image Anonymous

posted on 26 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. Basic accounting questions
    • Add your answer

Customer Care Executive Interview Questions & Answers

Spoton Logistics user image Anonymous

posted on 10 Mar 2021

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. More about sales, how would to enhance the sales?
    • Add your answer
  • Q2. What are the strategy you will use to enhance the sales?
  • Ans. 

    To enhance sales, I would focus on improving customer experience, expanding the customer base, and implementing effective marketing strategies.

    • Improving customer experience through personalized interactions and prompt issue resolution

    • Expanding customer base through targeted outreach and referral programs

    • Implementing effective marketing strategies such as social media campaigns and email marketing

    • Analyzing sales data to...

    • Answered by AI
    Add your answer
  • Q3. How much sales you can give in terms of value
  • Ans. 

    I can provide sales value based on my experience and skills.

    • I have a proven track record of achieving sales targets in my previous roles

    • I am skilled in identifying customer needs and offering suitable products/services

    • I can use my persuasive communication skills to close deals and increase sales

    • I am confident in my ability to contribute to the company's sales goals

    • In my previous role, I was able to generate $500,000 in

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in answering their question and get prepared for sales related questions...

Senior Process Associate Interview Questions & Answers

DHL Global Forwarding user image Anonymous

posted on 14 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Based on your previous work and experience
    • Add your answer

Process Associate Interview Questions & Answers

DHL Global Forwarding user image Anonymous

posted on 23 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. 1. Tell me about your self 2. Why should we hire you. 3. Why you want to join our company
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Question related to your experience
    • Add your answer
More about working at ShipBob

ShipBob Interview FAQs

How many rounds are there in ShipBob Customer Success Associate interview?
ShipBob interview process usually has 2 rounds. The most common rounds in the ShipBob interview process are Resume Shortlist and One-on-one Round.

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