Sephora Beauty Advisor Interview Questions and Answers

To address the issue of declining EBITA and store conversion, focus on improving basic operations and key performance indicators (KPIs).

• Ensure basic operations are running smoothly

• Identify and address any issues affecting store conversion

• Improve IPCm (Items Per Customer) and ATS (Average Transaction Size)

• Prioritize staff training and development

• Motivate and engage the team to enhance performance

• Implement strategies to ...read more

To onboard a new customer, it is important to establish a good relationship and understand their needs. Field work challenges include time management and communication.

• Introduce yourself and your company

• Ask questions to understand their needs and goals

• Provide relevant information and solutions

• Follow up regularly to ensure satisfaction

• Challenges include managing time effectively and communicating clearly with customers

• E...read more

Lifo and fifo are inventory management methods used to track the flow of goods.

• Lifo stands for Last In, First Out, meaning the most recently received items are sold first.

• Fifo stands for First In, First Out, meaning the oldest items in inventory are sold first.

• Lifo is often used for products with a short shelf life, while fifo is used for products with a longer shelf life.

• For example, a grocery store might use fifo for...read more

I am a dedicated and experienced team leader with a strong track record of successfully leading teams to achieve goals.

• Over 5 years of experience in leadership roles

• Proven ability to motivate and inspire team members

• Strong communication and problem-solving skills

• Track record of meeting and exceeding targets

• Example: Led a team of 15 sales representatives to exceed quarterly sales targets by 20%