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100+ IBM Interview Questions and Answers

Updated 27 Jan 2025
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Q1. How should one effectively sell a skillfully crafted ornament in front of a knowledgeable guest?

Ans.

To effectively sell a skillfully crafted ornament to a knowledgeable guest, one must highlight the unique craftsmanship, explain the quality materials used, and share the story behind the creation.

  • Highlight the unique craftsmanship and intricate details of the ornament.

  • Explain the quality materials used in creating the ornament to showcase its durability and value.

  • Share the story behind the creation of the ornament to create an emotional connection with the guest.

  • Engage the g...read more

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Q2. What strategies can be employed to convert gold customers into diamond customers?

Ans.

To convert gold customers into diamond customers, personalized communication, exclusive offers, loyalty programs, and exceptional customer service can be employed.

  • Implement personalized communication to understand the needs and preferences of gold customers.

  • Offer exclusive deals and promotions to incentivize gold customers to upgrade to diamond status.

  • Create a loyalty program that rewards frequent purchases and engagement with the brand.

  • Provide exceptional customer service to...read more

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Q3. What is the method for calculating the price of 24-karat gold?

Ans.

The price of 24-karat gold is calculated based on the current market value of gold per ounce.

  • The price of 24-karat gold is determined by multiplying the weight of the gold in ounces by the current market price of gold per ounce.

  • The current market price of gold can be found on financial news websites or by contacting a precious metals dealer.

  • For example, if the current market price of gold is $1,500 per ounce and you have 2 ounces of 24-karat gold, the price would be $3,000.

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Q4. Can you achieve given target and why it is important?

Ans.

Yes, I can achieve the given target by utilizing my strong communication skills, problem-solving abilities, and dedication to customer satisfaction.

  • I have a proven track record of meeting and exceeding targets in my previous roles.

  • I am highly motivated and committed to delivering exceptional customer service.

  • I am skilled at identifying customer needs and finding effective solutions to meet those needs.

  • I believe achieving the target is important as it demonstrates the company'...read more

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Q5. What do you know about gold and diamonds?

Ans.

Gold and diamonds are precious gemstones often used in jewelry and as investments.

  • Gold is a precious metal known for its rarity and value.

  • Diamonds are precious gemstones known for their hardness and brilliance.

  • Both gold and diamonds are commonly used in jewelry making and as a store of value.

  • Gold is measured in karats, with 24 karat gold being the purest form.

  • Diamonds are graded based on the 4 Cs - cut, color, clarity, and carat weight.

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Q6. Are u ready for going out station at Cuttack

Ans.

Yes, I am ready to go out station at Cuttack.

  • I am willing to travel for work

  • I am prepared for the trip to Cuttack

  • I have no prior commitments that would prevent me from traveling

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Q7. Are you khow about between senco gold

Ans.

Yes, Senco Gold is a well-known jewelry brand in India known for its exquisite designs and high-quality craftsmanship.

  • Senco Gold is a popular jewelry brand in India.

  • They are known for their intricate designs and high-quality craftsmanship.

  • The brand offers a wide range of jewelry including gold, diamond, and gemstone pieces.

  • Senco Gold has a strong presence in the Indian market with multiple stores across the country.

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Q8. What you know about gold and diamonds??

Ans.

Gold and diamonds are precious metals and gemstones known for their rarity, beauty, and value.

  • Gold is a precious metal valued for its rarity and beauty, often used in jewelry and as a store of value.

  • Diamonds are precious gemstones known for their hardness and brilliance, commonly used in jewelry.

  • Both gold and diamonds are highly sought after and have been used as symbols of wealth and status throughout history.

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Q9. Which fabricis is the best for eco skin

Ans.

Organic cotton is the best fabric for eco skin due to its sustainable production and lack of harmful chemicals.

  • Organic cotton is grown without the use of harmful pesticides or synthetic fertilizers.

  • It is biodegradable and does not contribute to pollution.

  • Organic cotton is gentle on the skin and suitable for those with sensitive skin.

  • Other eco-friendly fabrics include hemp, bamboo, and linen.

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Q10. Any kind of problem about sales

Ans.

Sales executives often face challenges such as meeting targets, handling objections, and building relationships with clients.

  • Meeting sales targets can be a common problem for sales executives, requiring strategic planning and effective time management.

  • Handling objections from clients can be challenging, but it is important to listen actively, address concerns, and provide solutions.

  • Building relationships with clients is crucial for long-term success in sales, requiring trust,...read more

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Q11. Any kind of gold industry experience

Ans.

Yes, I have 5 years of experience in the gold industry working as a sales executive.

  • Worked for a gold mining company selling gold products to jewelry manufacturers

  • Managed key accounts and developed new business opportunities

  • Knowledge of gold market trends and pricing strategies

  • Experience in negotiating contracts and closing deals

  • Attended industry trade shows and conferences to network and promote products

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Q12. Your have any experience for jewellery sector

Ans.

Yes, I have experience in the jewellery sector.

  • I have worked as a Customer Delight Executive for a high-end jewellery brand for 2 years.

  • I have a good understanding of different types of jewellery and gemstones.

  • I have experience in handling customer queries related to jewellery repairs, customization, and purchases.

  • I have received training on providing excellent customer service in the jewellery industry.

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Q13. What is ur educational qualifications

Ans.

I have a Bachelor's degree in Business Administration with a focus on Sales and Marketing.

  • Bachelor's degree in Business Administration

  • Focus on Sales and Marketing

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Q14. What do i know About gold

Ans.

Gold is a precious metal known for its rarity, beauty, and value.

  • Gold is a chemical element with the symbol Au and atomic number 79.

  • It is a highly sought-after metal for use in jewelry, electronics, and investments.

  • Gold is often used as a hedge against inflation and economic uncertainty.

  • It is a good conductor of electricity and does not tarnish or corrode.

  • Gold is measured in karats, with 24 karat being pure gold and lower karat values indicating a mixture with other metals.

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Q15. Who is ceo of senco gold

Ans.

Suvankar Sen is the CEO of Senco Gold

  • Suvankar Sen is the founder and CEO of Senco Gold & Diamonds, a leading jewelry brand in India

  • He has been instrumental in the growth and success of the company

  • Under his leadership, Senco Gold has expanded its presence across multiple cities in India

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Q16. Do you know about selling?

Ans.

Yes, I have experience in selling products and services to customers.

  • I have worked in sales roles in the past where I successfully sold products/services to customers.

  • I am familiar with sales techniques such as upselling, cross-selling, and objection handling.

  • I have a proven track record of meeting and exceeding sales targets.

  • I understand the importance of building relationships with customers to drive sales.

  • I am comfortable with negotiating and closing deals to ensure custom...read more

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Q17. What is the sop process?

Ans.

SOP stands for Standard Operating Procedure, which is a documented step-by-step guide on how to perform a specific task or process.

  • SOPs are used to ensure consistency, quality, and compliance in operations.

  • They outline the necessary steps, responsibilities, and timelines for completing a task.

  • SOPs are commonly used in industries such as healthcare, manufacturing, and customer service.

  • For example, a customer service SOP may detail how to handle customer complaints or process r...read more

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Q18. What is the liqui loan?

Ans.

Liqui Loan is a type of loan provided by Liqui Finance company.

  • Liqui Loan is a financial product offered by Liqui Finance for individuals or businesses in need of funds.

  • It typically involves borrowing a specific amount of money for a set period of time with agreed-upon terms and interest rates.

  • The borrower is required to repay the loan amount along with the interest within the specified time frame.

  • Liqui Finance may require collateral or a good credit score for approval of the...read more

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Q19. What is old gold policy

Ans.

Old gold policy refers to the practice of valuing and purchasing old gold items from customers.

  • Old gold policy involves assessing the purity and weight of old gold items brought in by customers.

  • Customers are offered a price based on the current market value of gold and the purity of the item.

  • Some jewelry stores or pawn shops have specific policies for buying old gold from customers.

  • Old gold policy may also include options for customers to exchange their old gold for new jewel...read more

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Q20. What current designs and concepts are you working on related to compaction and customer behavior?

Ans.

Currently working on designing a new compaction system to improve efficiency and studying customer behavior patterns to enhance user experience.

  • Developing a more compact and efficient waste management system for urban areas

  • Analyzing customer feedback and behavior data to optimize website layout and improve conversion rates

  • Implementing personalized recommendations based on customer browsing history to increase sales

  • Exploring the use of gamification techniques to encourage desi...read more

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Q21. What do you know about sales?

Ans.

Sales involves the process of selling products or services to customers in exchange for money.

  • Sales is the process of identifying potential customers, understanding their needs, and persuading them to purchase a product or service.

  • It involves building relationships with customers, providing information about products, and closing deals.

  • Sales can be done through various channels such as direct selling, online sales, or through retail stores.

  • Successful salespeople are good at c...read more

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Q22. What are effective strategies for selling a product?

Ans.

Effective strategies for selling a product involve understanding the target market, building relationships, highlighting unique selling points, and providing excellent customer service.

  • Understand the target market and tailor your approach accordingly

  • Build relationships with potential customers to establish trust and rapport

  • Highlight the unique selling points of the product to differentiate it from competitors

  • Provide excellent customer service to ensure customer satisfaction a...read more

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Q23. How can you persuade a customer to make a selection?

Ans.

By understanding the customer's needs, building rapport, showcasing product benefits, and offering solutions.

  • Listen actively to understand the customer's needs and preferences.

  • Build rapport and trust by demonstrating knowledge and expertise.

  • Highlight the unique benefits and features of the product or service.

  • Offer tailored solutions that address the customer's specific requirements.

  • Provide social proof or testimonials to reinforce the value of the product.

  • Use persuasive langu...read more

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Q24. What are the strategies for managing costs effectively?

Ans.

Effective cost management strategies include budgeting, negotiating with suppliers, optimizing processes, and monitoring expenses.

  • Create a detailed budget to track expenses and identify areas for cost savings.

  • Negotiate with suppliers to secure better pricing or terms for products and services.

  • Optimize processes to increase efficiency and reduce waste.

  • Monitor expenses regularly to identify any cost overruns and take corrective action.

  • Implement cost-saving initiatives such as b...read more

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Q25. What are the key performance indicators (KPIs) for the store in your current company?

Ans.

Key performance indicators (KPIs) for a store typically include sales revenue, customer satisfaction, inventory turnover, and employee productivity.

  • Sales revenue: Measure of the total amount of money generated through sales.

  • Customer satisfaction: Feedback from customers regarding their experience with the store.

  • Inventory turnover: How quickly inventory is sold and replaced.

  • Employee productivity: Measure of how efficiently employees are working to drive sales and customer sati...read more

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Q26. What do you know about gold?

Ans.

Gold is a precious metal known for its rarity, beauty, and value.

  • Gold is a chemical element with the symbol Au and atomic number 79.

  • It is a dense, soft, shiny, and malleable metal.

  • Gold is often used in jewelry, electronics, and as a form of currency.

  • It is highly sought after for its scarcity and perceived value.

  • Gold is also used in various industries such as aerospace and medicine.

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Q27. Are you knowledgeable about how to maintain a Management Information System (MIS) report?

Ans.

Yes, I am knowledgeable about maintaining a Management Information System report.

  • Regularly updating data in the MIS system to ensure accuracy

  • Analyzing data trends and patterns to make informed decisions

  • Generating reports for management to track performance and make strategic decisions

  • Troubleshooting any issues with the MIS system to ensure smooth operation

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Q28. Do you know how to effectively present yourself to customers in the retail sector?

Ans.

Yes, I know how to effectively present myself to customers in the retail sector.

  • Maintain a friendly and approachable demeanor

  • Listen actively to customers' needs and concerns

  • Offer assistance and product knowledge

  • Use positive body language and eye contact

  • Thank customers for their business

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Q29. Are you aware of the appropriate grooming standards for the front desk?

Ans.

Yes, I am aware of the appropriate grooming standards for the front desk.

  • Maintaining a neat and professional appearance is important

  • Hair should be well-groomed and styled

  • Clothing should be clean and appropriate for the workplace

  • Personal hygiene is crucial, including fresh breath and clean nails

  • Avoid excessive jewelry or strong fragrances

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Q30. Interested in outstation

Ans.

Yes, I am open to outstation travel for business purposes.

  • I am willing to travel outstation for client meetings, conferences, and business development opportunities.

  • I understand the importance of building relationships with clients in different locations.

  • I have previous experience traveling for work and am comfortable with the logistics involved.

  • I am adaptable and can work effectively in different environments.

  • I believe outstation travel can provide valuable networking opport...read more

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Q31. How convenience to o costomer to choose product and purchase

Ans.

Convenience to customers is crucial in product selection and purchase, ensuring easy access, user-friendly interfaces, and efficient processes.

  • Offering a user-friendly website or app for easy browsing and purchasing

  • Providing multiple payment options for customer convenience

  • Implementing a streamlined checkout process to reduce friction

  • Offering fast and reliable shipping options

  • Providing excellent customer service for any inquiries or issues

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Q32. Ger meaning

Ans.

Ger is a prefix meaning 'to cause, to become'

  • Ger is a prefix in German language

  • It is used to form verbs that indicate a process or a state of becoming

  • For example, 'verkaufen' means 'to sell' where 'ver-' is the Ger prefix

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Q33. What is supima

Ans.

Supima is a high-quality type of cotton known for its softness, strength, and durability.

  • Supima cotton is grown in the United States

  • It is made from extra-long staple fibers which contribute to its softness and strength

  • Supima cotton is often used in luxury bedding and clothing brands

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Q34. What is your knowledge of marketing and sales analysis?

Ans.

I have extensive knowledge and experience in marketing and sales analysis, including identifying trends, setting goals, and creating strategies to drive revenue.

  • Proficient in analyzing sales data to identify trends and opportunities for growth

  • Experienced in setting sales goals and developing strategies to achieve them

  • Skilled in market research and competitor analysis to inform marketing strategies

  • Familiar with various marketing channels and tactics, such as digital marketing,...read more

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Q35. Describe about senco gold

Ans.

Senco Gold is a leading jewelry brand in India known for its exquisite designs and high-quality craftsmanship.

  • Senco Gold offers a wide range of gold, diamond, and platinum jewelry.

  • The brand is known for its traditional and contemporary designs catering to a diverse customer base.

  • Senco Gold has a strong presence in major cities across India with a network of exclusive showrooms.

  • The brand has won several awards for its innovative designs and customer service.

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Q36. How much experience in retail....?

Ans.

I have over 15 years of experience in retail management, including overseeing multiple store locations and implementing successful sales strategies.

  • Managed multiple store locations

  • Implemented successful sales strategies

  • Over 15 years of experience in retail management

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Q37. What is 10 persent of 60 rupees?

Ans.

10 percent of 60 rupees is 6 rupees.

  • Calculate 10% of 60 by multiplying 60 by 0.10

  • 10% of 60 = 60 * 0.10 = 6 rupees

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Q38. What steps to take if the printer is not working on the network?

Ans.

Check printer connection, restart printer, troubleshoot network settings, contact IT support if needed.

  • Check if the printer is properly connected to the network.

  • Restart the printer to see if that resolves the issue.

  • Troubleshoot network settings such as checking IP address and network configuration.

  • Contact IT support for further assistance if the issue persists.

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Q39. What do you know about Senco Gold & Diamonds??

Ans.

Senco Gold & Diamonds is a leading jewelry brand in India known for its exquisite designs and high-quality craftsmanship.

  • Senco Gold & Diamonds was founded in 1938 in Kolkata, India.

  • The brand offers a wide range of gold and diamond jewelry including rings, earrings, necklaces, and bracelets.

  • Senco Gold & Diamonds has a strong presence across India with multiple retail outlets and an online store for customers to purchase from.

  • The brand is known for its innovative designs and tr...read more

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Q40. Which data do you have

Ans.

I have access to a wide range of data including financial, operational, market, and customer data.

  • Financial data such as revenue, expenses, and profit margins

  • Operational data including production output, efficiency metrics, and supply chain information

  • Market data like competitor analysis, industry trends, and market share

  • Customer data such as demographics, purchasing behavior, and satisfaction scores

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Q41. What are the possibilities for internal growth within the company?

Ans.

There are various opportunities for internal growth within the company, including promotions, cross-functional training, and leadership development programs.

  • Promotions to higher positions within the commercial department

  • Cross-functional training to develop skills in different areas of the company

  • Participation in leadership development programs to prepare for management roles

  • Opportunities to work on special projects or initiatives to showcase skills and potential

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Q42. Which year was Senco Gold Ltd was enlisted for IPO in?

Ans.

Senco Gold Ltd was enlisted for IPO in the year 2019.

  • Senco Gold Ltd was enlisted for IPO in 2019.

  • The IPO of Senco Gold Ltd was a significant event in the company's history.

  • The IPO provided an opportunity for investors to participate in the company's growth.

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Q43. what was company rules and regulation should be followed

Ans.

Company rules and regulations should be followed to maintain a safe and productive work environment.

  • Employees should adhere to the dress code policy.

  • Respectful behavior towards colleagues and superiors is expected.

  • Punctuality and attendance are important.

  • Confidentiality of company information must be maintained.

  • Use of company resources for personal gain is prohibited.

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Q44. What is average and how to calculate ?

Ans.

Average is a measure of central tendency that represents the sum of values divided by the number of values.

  • To calculate average, add up all the values and then divide by the total number of values.

  • For example, to find the average of 3, 5, and 7, you would add them up (3+5+7=15) and then divide by 3 (total values) to get an average of 5.

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Q45. How you increase sale if someone is buying only one product

Ans.

To increase sales when someone is buying only one product, focus on upselling, cross-selling, offering bundles or discounts, showcasing related products, and providing exceptional customer service.

  • Upsell by recommending a higher-end version of the product being purchased

  • Cross-sell by suggesting complementary products that enhance the original purchase

  • Offer bundles or discounts for purchasing multiple products together

  • Showcase related products that may interest the customer

  • Pro...read more

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Q46. What is the exchange policy of Senco gold ?

Ans.

Senco Gold has a flexible exchange policy allowing customers to exchange their jewelry within a certain period.

  • Senco Gold allows customers to exchange their jewelry within 15 days of purchase.

  • The exchanged product must be in its original condition with the original invoice.

  • Exchange is subject to the approval of the store manager.

  • Exchange can be done for a different product of equal or higher value.

  • Customized or altered products are not eligible for exchange.

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Q47. What is Diamond

Ans.

Diamond is a precious gemstone known for its brilliance, clarity, and durability.

  • Diamond is composed of carbon atoms arranged in a crystal lattice structure.

  • It is the hardest natural substance on Earth.

  • Diamonds are commonly used in jewelry, cutting tools, and industrial applications.

  • The 4 Cs (cut, color, clarity, carat weight) are used to evaluate the quality of a diamond.

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Q48. Which precious metal is strong for daily use

Ans.

Gold is a precious metal that is strong enough for daily use due to its durability and resistance to tarnishing.

  • Gold is a popular choice for daily wear jewelry such as rings, necklaces, and bracelets.

  • It is resistant to corrosion and tarnishing, making it suitable for everyday use.

  • Gold is also malleable and ductile, allowing it to be shaped into intricate designs without losing its strength.

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Q49. How will you troubleshoot the slow network connection?

Ans.

I would start by checking the network hardware, then analyze network traffic and run diagnostic tests.

  • Check network hardware such as routers, switches, and cables for any issues

  • Analyze network traffic using tools like Wireshark to identify any bottlenecks

  • Run diagnostic tests to pinpoint the source of the slow connection, such as ping tests or speed tests

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Q50. How can I handle hyper customer

Ans.

Handle hyper customers by remaining calm, listening actively, empathizing, and offering solutions.

  • Remain calm and composed to diffuse the situation

  • Listen actively to understand the customer's concerns

  • Empathize with the customer to show understanding and build rapport

  • Offer solutions or alternatives to address the customer's needs

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Q51. What is the purity of 18 Karats??

Ans.

18 Karats is 75% pure gold.

  • 18 Karats is made up of 75% pure gold and 25% other metals.

  • The purity of gold is measured in karats, with 24 karats being the purest form.

  • 18 Karat gold is commonly used in jewelry making due to its durability and resistance to tarnishing.

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Q52. What is the purity of 22 karats ??

Ans.

22 karats gold is 91.67% pure.

  • 22 karats gold contains 91.67% pure gold and 8.33% other metals.

  • The purity of gold is measured in karats, with 24 karats being the purest form.

  • 22 karats gold is commonly used for jewelry making due to its durability and shine.

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Q53. How you will handle an angry customer?

Ans.

I would listen to their concerns, empathize with them, and offer a solution to resolve the issue.

  • Listen actively to understand the customer's issue

  • Empathize with the customer's emotions and show understanding

  • Offer a solution to address the customer's concerns

  • Remain calm and professional throughout the interaction

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Q54. Duty hrs is straight shift then do you agree

Ans.

Yes, I agree with straight shift duty hours.

  • I am comfortable with straight shift duty hours as it allows for consistency in my schedule.

  • I understand the importance of being available during regular business hours for client meetings and calls.

  • I am able to prioritize my workload and manage my time effectively to meet sales targets within the designated hours.

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Q55. What kinds of facilities they are providing you?

Ans.

We are provided with state-of-the-art facilities including a fully equipped sales office, training rooms, and a warehouse.

  • Fully equipped sales office

  • Training rooms

  • Warehouse

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Q56. How to do batch sattalments at day end.

Ans.

Batch settlements at day end involve processing all transactions made throughout the day in one go.

  • Close out the cash register at the end of the day

  • Print a batch settlement report showing all transactions

  • Submit the batch settlement report to the appropriate department for processing

  • Ensure all transactions are accounted for and balanced

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Q57. Do you possess basic computer knowledge?

Ans.

Yes, I possess basic computer knowledge including proficiency in Microsoft Office and internet navigation.

  • Proficient in Microsoft Office applications such as Word, Excel, and PowerPoint

  • Skilled in internet navigation and research

  • Familiar with basic computer troubleshooting and maintenance

  • Experience using point of sale systems or inventory management software

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Q58. Who is the owner of senco gold and diamonds

Ans.

Senco Gold and Diamonds is owned by the Sen family, who started the business in Kolkata in 1938.

  • Owned by the Sen family

  • Started in Kolkata in 1938

  • Currently run by the third generation of the Sen family

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Q59. What are know About Gold jewelery

Ans.

Gold jewelry is a popular form of adornment made from the precious metal gold.

  • Gold jewelry is often made from 14k, 18k, or 24k gold, with higher karats indicating higher purity.

  • Common types of gold jewelry include rings, necklaces, bracelets, and earrings.

  • Gold jewelry can be adorned with gemstones or diamonds for added elegance.

  • Gold jewelry is often passed down as heirlooms due to its enduring value and beauty.

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Q60. Tell something about senco gold and diamond?

Ans.

Senco Gold and Diamonds is a leading jewelry brand in India known for its exquisite designs and high-quality craftsmanship.

  • Established in 1938 by late Sri. Sankar Sen, the brand has a legacy of over 80 years.

  • Offers a wide range of gold and diamond jewelry including rings, earrings, necklaces, bracelets, and more.

  • Has a strong presence with over 100 stores across India and a growing international presence.

  • Known for blending traditional Indian designs with modern aesthetics, cat...read more

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Q61. How many branches does Senco Gold & Diamonds have??

Ans.

Senco Gold & Diamonds has over 100 branches across India.

  • Senco Gold & Diamonds has a strong presence in major cities like Kolkata, Mumbai, Delhi, etc.

  • They have multiple branches in each city to cater to a wide customer base.

  • The company is known for its extensive network of stores offering a variety of gold and diamond jewelry.

  • The exact number of branches may vary as the company continues to expand its reach.

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Q62. How to sale a product?

Ans.

To sell a product, understand customer needs, highlight product benefits, build rapport, overcome objections, and close the sale.

  • Understand the customer's needs and preferences

  • Highlight the unique features and benefits of the product

  • Build rapport and establish trust with the customer

  • Overcome any objections or concerns the customer may have

  • Close the sale by asking for the customer's commitment

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Q63. What do you know about jewelry?

Ans.

I have knowledge about different types of jewelry, including precious metals, gemstones, and popular jewelry trends.

  • Familiar with different types of metals used in jewelry such as gold, silver, and platinum

  • Knowledge of various gemstones like diamonds, rubies, sapphires, and emeralds

  • Aware of popular jewelry trends and styles such as minimalist jewelry, statement pieces, and vintage-inspired designs

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Q64. What are the main Components of Computer system?

Ans.

The main components of a computer system include hardware, software, data, and users.

  • Hardware - physical components like CPU, memory, motherboard, etc.

  • Software - programs and applications that run on the hardware.

  • Data - information processed and stored by the computer system.

  • Users - people who interact with the computer system.

  • Examples: CPU, RAM, operating system, files, keyboard, mouse.

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Q65. What is purity of 22 karat gold?

Ans.

22 karat gold is 91.67% pure gold, with the remaining 8.33% made up of other metals.

  • 22 karat gold contains 91.67% pure gold and 8.33% other metals.

  • The purity of gold is measured in karats, with 24 karat gold being the purest.

  • 22 karat gold is commonly used in jewelry making due to its durability and beautiful color.

  • The addition of other metals like copper or silver gives 22 karat gold its strength and durability.

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Q66. Tell about me for speech fluently

Ans.

To speak fluently, practice regularly, focus on pronunciation and intonation, and use pauses effectively.

  • Practice speaking regularly to improve fluency

  • Focus on pronunciation and intonation to enhance clarity

  • Use pauses effectively to emphasize key points

  • Record yourself speaking and listen for areas of improvement

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Q67. What is ur currant profile

Ans.

I am currently working as a Senior Manager in a multinational company, overseeing operations and leading a team of professionals.

  • Leading a team of professionals

  • Overseeing operations

  • Implementing strategic initiatives

  • Collaborating with cross-functional teams

  • Analyzing performance metrics

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Q68. How can you handle the customers in sales

Ans.

Handling customers in sales involves active listening, building rapport, addressing concerns, and providing solutions.

  • Practice active listening to understand customer needs

  • Build rapport by being friendly and personable

  • Address customer concerns promptly and effectively

  • Provide tailored solutions to meet customer needs

  • Follow up with customers to ensure satisfaction

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Q69. Who is the brand ambassador of Senco Gold?

Ans.

The brand ambassador of Senco Gold is Mimi Chakraborty, a popular Indian actress and politician.

  • Mimi Chakraborty is a well-known Indian actress who has appeared in numerous Bengali films and television shows.

  • She is also a Member of Parliament in India, representing the Jadavpur constituency.

  • Mimi Chakraborty has been associated with Senco Gold as their brand ambassador, promoting their jewelry collections.

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Q70. Create a pivot table from the provided data

Ans.

Create a pivot table from the provided data

  • Select the data you want to analyze

  • Go to the 'Insert' tab and click on 'PivotTable'

  • Drag and drop the fields you want to analyze into the 'Rows' and 'Values' sections

  • Customize the pivot table by adding filters, columns, and rows as needed

Add your answer

Q71. Do You have knowledge of computer?

Ans.

Yes, I have knowledge of computers including proficiency in Microsoft Office Suite and experience with CRM software.

  • Proficient in Microsoft Office Suite

  • Experience with CRM software

  • Knowledge of basic computer troubleshooting

  • Familiarity with data analysis tools

  • Comfortable with learning new software programs

Add your answer

Q72. How to calculate percentage ?

Ans.

Percentage can be calculated by dividing the part by the whole and multiplying by 100.

  • To calculate percentage, divide the part by the whole and multiply by 100.

  • For example, to find 20% of 50, calculate (20/100) * 50 = 10.

Add your answer

Q73. what was duty of our organzation

Ans.

The duty of our organization is to provide high-quality diamonds to customers worldwide.

  • Sourcing diamonds from reputable suppliers

  • Ensuring diamonds are ethically sourced and conflict-free

  • Cutting and polishing diamonds to enhance their brilliance

  • Offering a wide range of diamond jewelry options to customers

Add your answer

Q74. Note counting with fake detection without machine

Ans.

Manually checking notes for fake detection without using a machine

  • Check for watermarks and security threads on the notes

  • Feel the texture of the paper to ensure it is genuine

  • Use a UV light to check for fluorescent features on the notes

  • Compare the notes with genuine ones for differences in design and printing quality

Add your answer

Q75. What is the current trend?

Ans.

The current trend is towards remote work and digital transformation.

  • Remote work is becoming more common due to advancements in technology and the COVID-19 pandemic.

  • Companies are focusing on digital transformation to improve efficiency and customer experience.

  • E-commerce and online services are growing rapidly as more people shop and work online.

  • Artificial intelligence and automation are being increasingly integrated into business processes.

Add your answer

Q76. What do you know about senco gold ?

Ans.

Senco Gold is a leading jewelry brand in India known for its exquisite designs and high-quality craftsmanship.

  • Senco Gold is a well-known jewelry brand in India.

  • They are known for their intricate designs and craftsmanship.

  • The brand offers a wide range of gold and diamond jewelry.

  • Senco Gold has a strong presence in the Indian market with multiple stores across the country.

Add your answer

Q77. How to products sales speech

Ans.

A product sales speech should be engaging, informative, and persuasive to convince customers to make a purchase.

  • Start with a strong opening to grab the audience's attention

  • Highlight the key features and benefits of the product

  • Address any potential objections or concerns the customer may have

  • Use storytelling or real-life examples to make the product relatable

  • End with a clear call to action to encourage the customer to buy

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Q78. Retail experience What is senco

Ans.

SENCO stands for Special Education Needs Coordinator, a role in schools responsible for overseeing support for students with special needs.

  • SENCOs work closely with teachers, parents, and external agencies to create individualized education plans for students with special needs.

  • They ensure that appropriate resources and support are in place to help students reach their full potential.

  • SENCOs also provide training and guidance to staff on how to best support students with specia...read more

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Q79. What is my typing speed?

Ans.

My typing speed is 80 words per minute.

  • Typing speed is measured in words per minute (WPM)

  • Typing speed can vary depending on the individual's proficiency and practice

  • Online typing tests can be taken to determine typing speed

Add your answer

Q80. What you know about jewellery

Ans.

Jewellery is decorative items worn for personal adornment, such as necklaces, rings, bracelets, and earrings.

  • Jewellery can be made from various materials such as gold, silver, diamonds, and gemstones.

  • It is often used to symbolize status, wealth, or personal style.

  • Jewellery can be handmade or mass-produced.

  • There are different types of jewellery including necklaces, rings, bracelets, earrings, and brooches.

Add your answer

Q81. In google what is Senco

Ans.

Senco is a brand that specializes in power tools and fasteners for construction and industrial applications.

  • Senco offers a wide range of products including nailers, staplers, screw systems, and compressors.

  • The brand is known for its high-quality and durable tools that are used by professionals in the construction industry.

  • Senco tools are designed to increase productivity and efficiency on job sites.

  • Some popular Senco products include the FinishPro 18MG Brad Nailer and the PC1...read more

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Q82. Do you know about selling prosess

Ans.

Selling process involves identifying customer needs, presenting solutions, handling objections, and closing the sale.

  • Understand customer needs and preferences

  • Present product or service features and benefits

  • Handle customer objections effectively

  • Close the sale by asking for the order

  • Follow up with customers for feedback and repeat business

Add your answer

Q83. What was selling process

Ans.

The selling process involves identifying potential customers, presenting products or services, handling objections, and closing the sale.

  • Identifying potential customers through market research and lead generation

  • Presenting products or services in a compelling way to showcase their benefits

  • Handling objections by addressing concerns and providing solutions

  • Closing the sale by asking for the order or agreement

Add your answer

Q84. How to Improve walking

Ans.

Improving walking can be achieved through regular exercise, proper footwear, maintaining good posture, and seeking professional help if needed.

  • Engage in regular exercise such as walking, jogging, or swimming to strengthen muscles and improve balance.

  • Wear supportive and comfortable footwear to prevent injuries and provide stability.

  • Maintain good posture while walking by keeping your head up, shoulders back, and core engaged.

  • Consult a physical therapist or orthopedic specialist...read more

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Q85. What is know about diamond?

Ans.

Diamond is a precious gemstone known for its brilliance, hardness, and rarity.

  • Diamond is composed of carbon atoms arranged in a crystal lattice structure.

  • It is the hardest natural substance on Earth.

  • Diamonds are commonly used in jewelry, cutting tools, and industrial applications.

  • The 4 Cs (cut, color, clarity, carat weight) are used to evaluate the quality of a diamond.

  • Famous diamonds include the Hope Diamond and the Koh-i-Noor.

  • Diamonds are formed deep within the Earth's mant...read more

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Q86. How to sale product

Ans.

To sell a product, focus on understanding customer needs, building relationships, highlighting product benefits, and closing the deal.

  • Understand customer needs and pain points

  • Build relationships and trust with customers

  • Highlight the unique benefits and features of the product

  • Use effective communication and persuasion techniques

  • Close the deal by addressing objections and offering solutions

  • Follow up with customers for feedback and future sales opportunities

Add your answer

Q87. How to maintain gold sector

Ans.

To maintain the gold sector, focus on market trends, customer preferences, pricing strategies, and quality control.

  • Stay updated on market trends and adjust product offerings accordingly

  • Understand customer preferences and tailor marketing strategies to attract them

  • Implement competitive pricing strategies to remain attractive in the market

  • Ensure strict quality control measures to maintain the reputation of the brand

  • Invest in marketing and advertising to reach a wider audience

Add your answer

Q88. How to provide best service

Ans.

Providing the best service involves understanding customer needs, being knowledgeable about products, offering personalized assistance, and ensuring a positive experience.

  • Listen actively to customer needs and preferences

  • Be knowledgeable about products and services

  • Offer personalized recommendations and assistance

  • Ensure a positive and memorable customer experience

  • Follow up with customers to ensure satisfaction

Add your answer

Q89. What knowledge do you have about gold?

Ans.

Gold is a precious metal known for its rarity, beauty, and value.

  • Gold is a chemical element with the symbol Au and atomic number 79.

  • It is a dense, soft, shiny, and malleable metal.

  • Gold is often used in jewelry, electronics, and as a form of currency.

  • It is a good conductor of electricity and does not tarnish or corrode.

  • Gold is typically found in nuggets or veins in rocks and rivers.

Add your answer

Q90. How to customer care

Ans.

Customer care involves listening to customers, addressing their needs, and providing excellent service.

  • Listen actively to customers' concerns and feedback

  • Be empathetic and understanding towards customers' needs

  • Provide prompt and efficient service

  • Follow up with customers to ensure satisfaction

  • Handle complaints professionally and find solutions

Add your answer

Q91. What is Sales??

Ans.

Sales is the process of selling products or services to customers in exchange for money.

  • Sales involves identifying potential customers and persuading them to make a purchase.

  • It includes building relationships with customers, understanding their needs, and providing solutions.

  • Sales can be done through various channels such as direct sales, online sales, or through distributors.

  • Examples of sales activities include cold calling, product demonstrations, and negotiating deals.

Add your answer

Q92. What is marketing?

Ans.

Marketing is the process of promoting and selling products or services by understanding customer needs and creating value.

  • Identifying target market and customer needs

  • Creating and communicating value propositions

  • Developing pricing, promotion, and distribution strategies

  • Building and maintaining customer relationships

  • Measuring and analyzing marketing performance

Add your answer

Q93. Retail Key Performance Indicators

Ans.

Retail Key Performance Indicators are metrics used to evaluate the success of a retail business.

  • Sales revenue

  • Gross margin

  • Inventory turnover rate

  • Customer satisfaction

  • Average transaction value

Add your answer

Q94. Wht is ur qualification

Ans.

I have a Bachelor's degree in Accounting and Finance with 5 years of experience in cashiering and accounting roles.

  • Bachelor's degree in Accounting and Finance

  • 5 years of experience in cashiering and accounting roles

Add your answer

Q95. How to maintain a new store

Ans.

Maintaining a new store involves effective organization, training staff, monitoring inventory, and providing excellent customer service.

  • Implement a thorough training program for new employees to ensure they understand store policies and procedures.

  • Regularly monitor inventory levels to prevent stockouts and ensure popular items are always in stock.

  • Create a welcoming and organized store layout to enhance the shopping experience for customers.

  • Provide excellent customer service t...read more

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Q96. Wht ur work experience

Ans.

I have 5 years of experience working as an Accountant Cashier in a retail setting.

  • Managed daily cash transactions and reconciled cash drawers

  • Processed customer payments and refunds accurately

  • Prepared financial reports and assisted with budgeting

  • Handled inquiries from customers regarding their accounts

Add your answer

Q97. Wht salary ur expecting

Ans.

I am expecting a salary that is competitive with industry standards and reflective of my experience and qualifications.

  • Research average salaries for Accountant Cashiers in the industry

  • Consider your level of experience and qualifications

  • Be prepared to negotiate based on job responsibilities and benefits offered

Add your answer

Q98. Tell me your knowlege about gold

Ans.

Gold is a precious metal known for its rarity, beauty, and value.

  • Gold is a chemical element with the symbol Au and atomic number 79.

  • It is a dense, soft, shiny, and malleable metal.

  • Gold is often used in jewelry, electronics, and as a store of value.

  • It is a highly sought-after commodity in the financial markets.

  • Gold is measured in troy ounces and its price fluctuates based on market demand.

Add your answer

Q99. What is 10℅ of 1000?

Ans.

10% of 1000 is 100.

  • To find 10% of a number, you simply move the decimal point one place to the left.

  • In this case, 10% of 1000 is 100 because 10% of 1000 is 1000 * 0.10 = 100.

Add your answer

Q100. Any jewellery experience

Ans.

Yes, I have 5 years of experience in luxury jewellery sales at a high-end boutique.

  • Worked in luxury jewellery sales for 5 years

  • Experience at a high-end boutique

  • Knowledge of different types of gemstones and metals

  • Strong understanding of customer preferences in jewellery

  • Ability to provide personalized recommendations based on customer needs

Add your answer
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