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Schindler Customer Engineer Interview Questions, Process, and Tips for Experienced

Updated 8 Jan 2025

Top Schindler Customer Engineer Interview Questions and Answers for Experienced

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Schindler Customer Engineer Interview Experiences for Experienced

4 interviews found

Customer Engineer Interview Questions & Answers

user image Chirag Prajapati

posted on 8 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How working elevator?
  • Ans. 

    An elevator works by using a system of pulleys, counterweights, and a motor to move the elevator car up and down within a shaft.

    • Elevators have a motor that drives a pulley system to move the elevator car.

    • Counterweights are used to balance the weight of the elevator car and reduce the load on the motor.

    • Safety mechanisms such as brakes and sensors are in place to ensure safe operation.

    • Elevators are controlled by buttons ...

  • Answered by AI
  • Q2. Describe type of electrical motor.
  • Ans. 

    An electrical motor is a device that converts electrical energy into mechanical energy.

    • Uses electromagnetic fields to generate motion

    • Common types include DC motors and AC motors

    • Can be classified based on construction (e.g. brushed, brushless) or application (e.g. servo, stepper)

    • Examples: induction motor, synchronous motor, brushed DC motor, brushless DC motor

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Tell me about types of motor yo had worked
  • Ans. 

    I have worked with various types of motors including AC motors, DC motors, stepper motors, and servo motors.

    • AC motors: Used in household appliances and industrial applications.

    • DC motors: Commonly found in electric vehicles and robotics.

    • Stepper motors: Used in precision positioning systems and 3D printers.

    • Servo motors: Found in robotics and automation for precise control.

  • Answered by AI
  • Q2. Full form of MCB
  • Ans. 

    MCB stands for Miniature Circuit Breaker.

    • MCB is an electrical switch that automatically interrupts the flow of current in an electrical circuit during an overload or short circuit.

    • It is a type of circuit breaker that is commonly used in residential and commercial buildings to protect electrical circuits from damage.

    • MCBs are designed to trip and disconnect the circuit when excessive current flows through it, preventing ...

  • Answered by AI
  • Q3. Function and working of bride rectifire
  • Ans. 

    A bridge rectifier is an electronic circuit that converts alternating current (AC) to direct current (DC).

    • A bridge rectifier consists of four diodes arranged in a bridge configuration.

    • It rectifies the AC input voltage by allowing current to flow in only one direction.

    • During the positive half-cycle of the AC input, two diodes conduct and during the negative half-cycle, the other two diodes conduct.

    • This results in a puls...

  • Answered by AI
  • Q4. Do you have experience in elevator?
  • Ans. 

    Yes, I have experience in elevators.

    • I have worked as a customer engineer for an elevator company for 5 years.

    • During my time there, I was responsible for installing, maintaining, and repairing elevators in various buildings.

    • I am familiar with different types of elevators, such as hydraulic and traction elevators.

    • I have also received training on safety protocols and regulations related to elevators.

    • One notable project I ...

  • Answered by AI
  • Q5. Draw down the symbol of pnp,npn transistor
  • Ans. 

    A PNP transistor symbol consists of an arrow pointing inward, while an NPN transistor symbol consists of an arrow pointing outward.

    • PNP transistor symbol has an arrow pointing inward

    • NPN transistor symbol has an arrow pointing outward

  • Answered by AI
  • Q6. Operation of solenoid coil
  • Ans. 

    The operation of a solenoid coil involves the conversion of electrical energy into mechanical motion.

    • A solenoid coil consists of a wire wound into a tightly packed helix.

    • When an electric current passes through the coil, a magnetic field is generated.

    • This magnetic field attracts or repels a movable ferromagnetic core, resulting in mechanical motion.

    • The direction of the motion depends on the polarity of the current and t...

  • Answered by AI
  • Q7. Operation of VFD's
  • Ans. 

    VFD's (Variable Frequency Drives) are electronic devices used to control the speed and torque of electric motors.

    • VFD's convert fixed frequency AC power to variable frequency power, allowing precise control of motor speed.

    • They are commonly used in industrial applications to save energy, improve motor performance, and reduce wear and tear.

    • VFD's consist of three main components: rectifier, DC bus, and inverter.

    • The rectifi...

  • Answered by AI
Round 3 - HR 

(6 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a customer engineer with expertise in providing technical solutions and support to customers.

    • Experienced customer engineer with a strong background in troubleshooting and resolving technical issues

    • Proficient in analyzing customer requirements and providing tailored solutions

    • Skilled in building and maintaining strong customer relationships

    • Excellent communication and presentation skills

    • Proven ability to work effecti...

  • Answered by AI
  • Q2. Are you able to work here
  • Ans. 

    Yes, I am able to work here.

    • I have the necessary skills and experience for the role.

    • I am familiar with the company's products and services.

    • I am willing to learn and adapt to new technologies and processes.

    • I am a team player and can collaborate effectively with colleagues.

    • I am able to handle customer inquiries and provide satisfactory solutions.

  • Answered by AI
  • Q3. Why we select you?
  • Ans. 

    I am a highly skilled and experienced customer engineer with a proven track record of delivering exceptional results.

    • I have a deep understanding of our products and services, allowing me to effectively address customer needs and provide tailored solutions.

    • I have excellent communication and interpersonal skills, enabling me to build strong relationships with customers and effectively collaborate with cross-functional te...

  • Answered by AI
  • Q4. Do you have experience to handle customer
  • Ans. 

    Yes, I have experience handling customers.

    • I have worked in customer service roles for the past 5 years.

    • I have successfully resolved customer complaints and issues.

    • I have received positive feedback from customers for my communication and problem-solving skills.

    • I am familiar with various customer management tools and techniques.

    • I have undergone customer service training programs to enhance my skills.

  • Answered by AI
  • Q5. You need to travel is it comfortable to you
  • Q6. Do you know about safety policy
  • Ans. 

    Yes, I am familiar with safety policies.

    • I have a strong understanding of safety policies and procedures.

    • I am knowledgeable about industry-specific safety regulations.

    • I have experience implementing safety measures in previous roles.

    • I prioritize the safety of customers and colleagues in my work.

    • I am familiar with conducting safety audits and inspections.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared electrical as well as electronic and mechanical

Customer Engineer Interview Questions Asked at Other Companies for Experienced

asked in Schindler
Q1. Tell me about types of motor yo had worked
asked in Schindler
Q2. Do you know about safety policy
asked in Schindler
Q3. Draw down the symbol of pnp,npn transistor
asked in Schindler
Q4. Function and working of bride rectifire
asked in Schindler
Q5. How working elevator?

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. About your previous job
Round 2 - Technical 

(1 Question)

  • Q1. Technical things regarding previous job
Round 3 - HR 

(1 Question)

  • Q1. About salary and all

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare about your role,well dress

I applied via Walk-in and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Safety gear,rectifier,mcb,rccb,elcb,osg
  • Q2. Safety circuit,door motor supply

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for technical question

Schindler interview questions for designations

 Senior Customer Engineer

 (3)

 Engineer- Customer Support

 (1)

 Customer Service Executive

 (1)

 Project Engineer

 (5)

 Field Engineer

 (1)

 Senior Engineer 1

 (1)

 elevator engineer

 (1)

 Design Engineer

 (1)

Customer Engineer Jobs at Schindler

View all

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All aboutElectrical distribution

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is purely based on electrical basics and they asked questions only from your resume please prepare your resume clearly
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Substation related questions
Round 3 - HR 

(1 Question)

  • Q1. Salary Negotiation

Interview Questionnaire 

4 Questions

  • Q1. Instrumentation Basics
  • Q2.  DCS Architecture for various Projects handled in my career
  • Ans. 

    I have worked on various DCS architectures in my career, including those for chemical plants and power plants.

    • Designed and implemented DCS architecture for a chemical plant project

    • Developed DCS architecture for a power plant project

    • Worked on DCS architecture for a water treatment plant project

    • Collaborated with team to create DCS architecture for a pharmaceutical plant project

  • Answered by AI
  • Q3. Boiler Process and Logic Configurations
  • Q4. Package Negotiation

Interview Preparation Tips

Round: Resume Shortlist
Experience: DCS and Industrial Automation

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(11 Questions)

  • Q1. Introduce yourself briefly?
  • Ans. 

    I am a highly skilled and experienced Project Engineer with a strong background in managing complex engineering projects.

    • Over 10 years of experience in project management and engineering

    • Proficient in utilizing project management software and tools

    • Strong leadership and communication skills

    • Proven track record of successfully delivering projects on time and within budget

    • Experience in coordinating with cross-functional tea...

  • Answered by AI
  • Q2. What projects you have done in previous company
  • Ans. 

    I have worked on various projects in my previous company, including the construction of a new office building and the implementation of a software system for project management.

    • Construction of a new office building

    • Implementation of a software system for project management

  • Answered by AI
  • Q3. What is lifecycle of project
  • Ans. 

    The lifecycle of a project refers to the stages it goes through from initiation to closure.

    • Initiation: project is defined and approved

    • Planning: project objectives, scope, and resources are determined

    • Execution: project plan is put into action

    • Monitoring and Control: project progress is tracked and necessary adjustments are made

    • Closure: project is completed and evaluated

    • Examples: construction of a building, development of...

  • Answered by AI
  • Q4. What are the industrial communication protocols
  • Ans. 

    Industrial communication protocols are standards for data exchange between devices in industrial automation and control systems.

    • Some common industrial communication protocols include Modbus, Profibus, DeviceNet, Ethernet/IP, and CANopen.

    • These protocols enable devices from different manufacturers to communicate with each other and exchange data.

    • Industrial communication protocols can be wired or wireless, and can operate...

  • Answered by AI
  • Q5. What are the settings required in MODBUS
  • Ans. 

    MODBUS settings include baud rate, parity, data bits, stop bits, and slave address.

    • Baud rate determines the speed of communication between devices.

    • Parity is used for error checking and can be set to even, odd, or none.

    • Data bits determine the number of bits used to represent each character.

    • Stop bits indicate the end of a character and can be set to 1 or 2.

    • Slave address is used to identify the device on the network.

    • Examp...

  • Answered by AI
  • Q6. Maximum speed in modbus
  • Ans. 

    The maximum speed in Modbus depends on the baud rate and cable length.

    • Modbus speed is measured in baud rate

    • Higher baud rates allow for faster data transfer

    • Cable length can also affect the maximum speed

    • For example, at 9600 baud rate, the maximum cable length is 1200 meters

  • Answered by AI
  • Q7. How many device add in modbus
  • Ans. 

    The number of devices that can be added in Modbus depends on the network architecture and the number of available addresses.

    • The maximum number of devices that can be added to a Modbus network is 247.

    • The number of available addresses depends on the type of Modbus protocol used (RTU or TCP/IP).

    • The network architecture also plays a role in determining the number of devices that can be added.

    • It is important to ensure that ...

  • Answered by AI
  • Q8. Types of modbus communication
  • Ans. 

    Modbus communication types include RTU, ASCII, and TCP/IP.

    • RTU (Remote Terminal Unit) is a serial communication protocol that uses binary code to transmit data.

    • ASCII (American Standard Code for Information Interchange) is a serial communication protocol that uses ASCII characters to transmit data.

    • TCP/IP (Transmission Control Protocol/Internet Protocol) is a network communication protocol that uses Ethernet to transmit d...

  • Answered by AI
  • Q9. On which scada you are worked
  • Ans. 

    I have worked on multiple SCADA systems including Wonderware, Ignition, and Inductive Automation.

    • I have experience with configuring and programming SCADA systems

    • I have worked with Wonderware, Ignition, and Inductive Automation

    • I am familiar with creating HMI screens, alarms, and trends

    • I have experience with PLC communication and data acquisition

    • I have worked on projects in various industries including manufacturing and

  • Answered by AI
  • Q10. What is maximum Input output handle
  • Ans. 

    The maximum input output handle refers to the maximum number of inputs and outputs that a device can handle.

    • The maximum input output handle varies depending on the device and its specifications.

    • It is important to consider the maximum input output handle when selecting a device for a project.

    • For example, a PLC may have a maximum input output handle of 256 inputs and 256 outputs.

    • Another example is a microcontroller with ...

  • Answered by AI
  • Q11. How many pages designed in HMI
  • Ans. 

    The number of pages designed in HMI depends on the project requirements and complexity.

    • The number of pages can range from a few to hundreds depending on the project scope.

    • The complexity of the HMI design and functionality also affects the number of pages.

    • Factors such as user interface, data visualization, and system integration can impact the number of pages.

    • It is important to prioritize user experience and ease of nav

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Currently they having vacancy for project engineer who is having experience of process automation in oil and gas field,chemical.

Skills evaluated in this interview

Project Engineer Interview Questions & Answers

ABB user image Siddharth Singh

posted on 3 Sep 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What is the control valve and operation
  • Ans. 

    A control valve is a device used to regulate the flow of a fluid in a system by varying the size of the flow passage.

    • Control valves are commonly used in industries such as oil and gas, chemical, and power plants.

    • They can be operated manually, pneumatically, electrically, or through a combination of these methods.

    • The operation of a control valve involves adjusting the position of the valve plug or disc to control the fl...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Salary expectations
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Cable Length for PA cables and their diameter.
  • Ans. 

    The cable length for PA cables varies depending on the specific application, while the diameter is typically determined by the current carrying capacity and voltage requirements.

    • Cable length for PA cables can range from a few meters to several hundred meters, depending on the distance between the PA system and the speakers.

    • The diameter of PA cables is usually determined by the current carrying capacity and voltage requ...

  • Answered by AI
  • Q2. Type of smoke detectors.
  • Ans. 

    There are two main types of smoke detectors: ionization and photoelectric.

    • Ionization smoke detectors use a small amount of radioactive material to ionize the air and detect smoke particles.

    • Photoelectric smoke detectors use a light beam to detect smoke particles in the air.

    • Dual sensor smoke detectors combine both ionization and photoelectric technologies for more comprehensive detection.

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Salary expectations
  • Q2. Openness for work from the office
  • Ans. 

    I am open to working from the office as needed for collaboration and team communication.

    • I believe in the importance of face-to-face interactions for effective communication and teamwork

    • I am flexible and willing to work from the office when required for project meetings or discussions

    • I understand the benefits of being physically present in the office for certain tasks or projects

  • Answered by AI

Schindler Interview FAQs

How many rounds are there in Schindler Customer Engineer interview for experienced candidates?
Schindler interview process for experienced candidates usually has 2 rounds. The most common rounds in the Schindler interview process for experienced candidates are Technical, HR and Resume Shortlist.
How to prepare for Schindler Customer Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Schindler. The most common topics and skills that interviewers at Schindler expect are Maintenance, Service Engineering, Maintenance Engineering, Breakdown Maintenance and Elevators.
What are the top questions asked in Schindler Customer Engineer interview for experienced candidates?

Some of the top questions asked at the Schindler Customer Engineer interview for experienced candidates -

  1. Tell me about types of motor yo had wor...read more
  2. Do you know about safety pol...read more
  3. Draw down the symbol of pnp,npn transis...read more

Tell us how to improve this page.

Schindler Customer Engineer Interview Process for Experienced

based on 2 interviews

1 Interview rounds

  • Technical Round
View more

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Schindler Customer Engineer Salary
based on 310 salaries
₹3 L/yr - ₹6.2 L/yr
27% less than the average Customer Engineer Salary in India
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based on 82 reviews

4.0/5

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4.3

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3.6

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4.1

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3.7

Job security

3.8

Company culture

3.3

Promotions

3.6

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