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Schindler Customer Engineer Interview Questions, Process, and Tips

Updated 8 Jan 2025

Top Schindler Customer Engineer Interview Questions and Answers

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Schindler Customer Engineer Interview Experiences

9 interviews found

Customer Engineer Interview Questions & Answers

user image Chirag Prajapati

posted on 8 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How working elevator?
  • Q2. Describe type of electrical motor.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Tell me about types of motor yo had worked
  • Ans. 

    I have worked with various types of motors including AC motors, DC motors, stepper motors, and servo motors.

    • AC motors: Used in household appliances and industrial applications.

    • DC motors: Commonly found in electric vehicles and robotics.

    • Stepper motors: Used in precision positioning systems and 3D printers.

    • Servo motors: Found in robotics and automation for precise control.

  • Answered by AI
  • Q2. Full form of MCB
  • Ans. 

    MCB stands for Miniature Circuit Breaker.

    • MCB is an electrical switch that automatically interrupts the flow of current in an electrical circuit during an overload or short circuit.

    • It is a type of circuit breaker that is commonly used in residential and commercial buildings to protect electrical circuits from damage.

    • MCBs are designed to trip and disconnect the circuit when excessive current flows through it, preventing ...

  • Answered by AI
  • Q3. Function and working of bride rectifire
  • Ans. 

    A bridge rectifier is an electronic circuit that converts alternating current (AC) to direct current (DC).

    • A bridge rectifier consists of four diodes arranged in a bridge configuration.

    • It rectifies the AC input voltage by allowing current to flow in only one direction.

    • During the positive half-cycle of the AC input, two diodes conduct and during the negative half-cycle, the other two diodes conduct.

    • This results in a puls...

  • Answered by AI
  • Q4. Do you have experience in elevator?
  • Ans. 

    Yes, I have experience in elevators.

    • I have worked as a customer engineer for an elevator company for 5 years.

    • During my time there, I was responsible for installing, maintaining, and repairing elevators in various buildings.

    • I am familiar with different types of elevators, such as hydraulic and traction elevators.

    • I have also received training on safety protocols and regulations related to elevators.

    • One notable project I ...

  • Answered by AI
  • Q5. Draw down the symbol of pnp,npn transistor
  • Ans. 

    A PNP transistor symbol consists of an arrow pointing inward, while an NPN transistor symbol consists of an arrow pointing outward.

    • PNP transistor symbol has an arrow pointing inward

    • NPN transistor symbol has an arrow pointing outward

  • Answered by AI
  • Q6. Operation of solenoid coil
  • Ans. 

    The operation of a solenoid coil involves the conversion of electrical energy into mechanical motion.

    • A solenoid coil consists of a wire wound into a tightly packed helix.

    • When an electric current passes through the coil, a magnetic field is generated.

    • This magnetic field attracts or repels a movable ferromagnetic core, resulting in mechanical motion.

    • The direction of the motion depends on the polarity of the current and t...

  • Answered by AI
  • Q7. Operation of VFD's
  • Ans. 

    VFD's (Variable Frequency Drives) are electronic devices used to control the speed and torque of electric motors.

    • VFD's convert fixed frequency AC power to variable frequency power, allowing precise control of motor speed.

    • They are commonly used in industrial applications to save energy, improve motor performance, and reduce wear and tear.

    • VFD's consist of three main components: rectifier, DC bus, and inverter.

    • The rectifi...

  • Answered by AI
Round 3 - HR 

(6 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a customer engineer with expertise in providing technical solutions and support to customers.

    • Experienced customer engineer with a strong background in troubleshooting and resolving technical issues

    • Proficient in analyzing customer requirements and providing tailored solutions

    • Skilled in building and maintaining strong customer relationships

    • Excellent communication and presentation skills

    • Proven ability to work effecti...

  • Answered by AI
  • Q2. Are you able to work here
  • Ans. 

    Yes, I am able to work here.

    • I have the necessary skills and experience for the role.

    • I am familiar with the company's products and services.

    • I am willing to learn and adapt to new technologies and processes.

    • I am a team player and can collaborate effectively with colleagues.

    • I am able to handle customer inquiries and provide satisfactory solutions.

  • Answered by AI
  • Q3. Why we select you?
  • Ans. 

    I am a highly skilled and experienced customer engineer with a proven track record of delivering exceptional results.

    • I have a deep understanding of our products and services, allowing me to effectively address customer needs and provide tailored solutions.

    • I have excellent communication and interpersonal skills, enabling me to build strong relationships with customers and effectively collaborate with cross-functional te...

  • Answered by AI
  • Q4. Do you have experience to handle customer
  • Ans. 

    Yes, I have experience handling customers.

    • I have worked in customer service roles for the past 5 years.

    • I have successfully resolved customer complaints and issues.

    • I have received positive feedback from customers for my communication and problem-solving skills.

    • I am familiar with various customer management tools and techniques.

    • I have undergone customer service training programs to enhance my skills.

  • Answered by AI
  • Q5. You need to travel is it comfortable to you
  • Q6. Do you know about safety policy
  • Ans. 

    Yes, I am familiar with safety policies.

    • I have a strong understanding of safety policies and procedures.

    • I am knowledgeable about industry-specific safety regulations.

    • I have experience implementing safety measures in previous roles.

    • I prioritize the safety of customers and colleagues in my work.

    • I am familiar with conducting safety audits and inspections.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared electrical as well as electronic and mechanical

Customer Engineer Interview Questions Asked at Other Companies

asked in NCR Voyix
Q1. What will happen if you have to handle a dead machine?
asked in Schindler
Q2. Tell me about types of motor yo had worked
asked in Schindler
Q3. how many elevator portfolio you are handling right now?
asked in Schindler
Q4. Working principle of transformer
asked in Schindler
Q5. Do you know about safety policy
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Troubleshooting shooting method
  • Ans. 

    Troubleshooting shooting method involves identifying and resolving issues in a systematic manner.

    • Start by gathering information about the issue and its symptoms

    • Identify possible causes and narrow down the root cause

    • Develop a plan to address the issue step by step

    • Test solutions and verify if the issue is resolved

    • Document the troubleshooting process for future reference

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basically they asked basic electrical engineering.
  • Q2. What is ac and dc
  • Ans. 

    AC and DC are types of electrical current.

    • AC stands for alternating current and changes direction periodically.

    • DC stands for direct current and flows in one direction only.

    • AC is used in household appliances and power grids while DC is used in batteries and electronic devices.

    • AC voltage can be easily transformed using a transformer while DC voltage cannot be transformed without a converter.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare with basic electrical like, AC, DC, EARTH, NEUTRAL,

Schindler interview questions for designations

 Senior Customer Engineer

 (3)

 Engineer- Customer Support

 (1)

 Project Engineer

 (4)

 Field Engineer

 (1)

 Senior Engineer 1

 (1)

 Sales Engineer

 (1)

 Design Engineer

 (1)

 Electrical Engineer

 (1)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How many elevator portfolio you are handling right now?
  • Ans. 

    I am currently handling a portfolio of 15 elevators.

    • Currently managing 15 elevators in various buildings

    • Responsible for maintenance, repairs, and upgrades

    • Regularly communicate with building owners and tenants

    • Provide technical support and troubleshooting services

    • Track performance metrics and ensure compliance with safety regulations

  • Answered by AI
  • Q2. What is your position in current company ?
  • Ans. 

    I am currently working as a Senior Software Engineer in a tech company.

    • Senior Software Engineer role

    • Responsible for leading development projects

    • Collaborate with cross-functional teams

    • Participate in code reviews and technical discussions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for technical related question as well customer oriented question

Get interview-ready with Top Schindler Interview Questions

Customer Engineer Interview Questions & Answers

user image Som deo yadav

posted on 31 Jul 2022

I was interviewed in Jul 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic knowledge of your feild like elevator, Mechnical and electrical safety in elevator, electrical and electronics ckt Drawing reading etc

Interview Preparation Tips

Topics to prepare for Schindler Customer Engineer interview:
  • V3F drive
  • PMS and induction motor
  • Elevators
Interview preparation tips for other job seekers - Always reply answer Point to Point and during video calling yourbody language and eye contact proper screen side.
And your self confidance..

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. About your previous job
Round 2 - Technical 

(1 Question)

  • Q1. Technical things regarding previous job
Round 3 - HR 

(1 Question)

  • Q1. About salary and all

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare about your role,well dress

I applied via Walk-in and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Safety gear,rectifier,mcb,rccb,elcb,osg
  • Q2. Safety circuit,door motor supply

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for technical question

I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Working principle of transformer
  • Ans. 

    A transformer is a device that transfers electrical energy between two or more circuits through electromagnetic induction.

    • Transformers work on the principle of electromagnetic induction.

    • They consist of two or more coils of wire, known as windings, which are wound around a common magnetic core.

    • The primary winding is connected to the input voltage source, while the secondary winding is connected to the load.

    • When an alter...

  • Answered by AI
  • Q2. Rectifier working in detail
  • Ans. 

    A rectifier is an electrical device that converts alternating current (AC) to direct current (DC).

    • Rectifiers are commonly used in power supplies and electronic devices.

    • They consist of diodes that allow current to flow in only one direction.

    • Half-wave and full-wave rectifiers are two common types of rectifiers.

    • Rectifiers can be used to convert AC power from the mains to DC power for electronic devices.

    • They are also used ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in basic of electrical and electronics

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic related to Marketing

Round 3 - One-on-one 

(5 Questions)

  • Q1. Basic questions related to you
  • Q2. What is your name
  • Q3. What are your qualifications
  • Q4. What you know about marketing ?
  • Ans. 

    Marketing involves promoting and selling products or services through various strategies to attract and retain customers.

    • Marketing involves understanding customer needs and wants

    • It includes creating and promoting products or services

    • Marketing strategies can include advertising, public relations, and social media

    • Market research is important to identify target audiences and competitors

    • Effective marketing can lead to incr

  • Answered by AI
  • Q5. What are your expectations ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident and Strong.

Schindler Interview FAQs

How many rounds are there in Schindler Customer Engineer interview?
Schindler interview process usually has 1-2 rounds. The most common rounds in the Schindler interview process are Technical, HR and Resume Shortlist.
How to prepare for Schindler Customer Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Schindler. The most common topics and skills that interviewers at Schindler expect are Maintenance, Maintenance Engineering, Service Engineering, Breakdown Maintenance and Elevators.
What are the top questions asked in Schindler Customer Engineer interview?

Some of the top questions asked at the Schindler Customer Engineer interview -

  1. Tell me about types of motor yo had wor...read more
  2. how many elevator portfolio you are handling right n...read more
  3. Working principle of transfor...read more

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Schindler Customer Engineer Interview Process

based on 6 interviews

2 Interview rounds

  • Technical Round - 1
  • Technical Round - 2
View more

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Schindler Customer Engineer Salary
based on 317 salaries
₹2.5 L/yr - ₹6.6 L/yr
23% less than the average Customer Engineer Salary in India
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based on 80 reviews

4.0/5

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4.3

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3.5

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4.1

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3.7

Job security

3.8

Company culture

3.4

Promotions

3.6

Work satisfaction

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