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Sansui Electronics Customer Service Executive Interview Questions and Answers

Updated 16 Oct 2023

Sansui Electronics Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image sakshi Anand Nipane

posted on 16 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Were showing i emi no
  • Q2. How coustomer Handel
  • Ans. 

    Customers should be handled with patience, empathy, and effective communication skills.

    • Listen actively to the customer's concerns and show empathy towards their situation.

    • Communicate clearly and effectively, ensuring the customer understands the resolution process.

    • Remain calm and patient, even in challenging situations.

    • Offer solutions or alternatives to resolve the customer's issue.

    • Follow up with the customer to ensure...

  • Answered by AI
  • Q3. Calling coustomer and problem solved
  • Q4. Required for remote
Round 3 - Coding Test 

Required required costomer response problem solved

Interview Preparation Tips

Interview preparation tips for other job seekers - Done

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Total Experience
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

General aptitude based on background from which stream you are

Round 3 - Technical 

(1 Question)

  • Q1. Your overall experience and past role & responsibilities
  • Ans. 

    I have over 5 years of experience in retail management, with responsibilities including staff supervision, inventory management, and customer service.

    • Managed a team of 15 retail associates, delegating tasks and providing training as needed

    • Oversaw inventory control processes, ensuring accurate stock levels and minimizing shrinkage

    • Handled customer inquiries and resolved complaints to ensure high levels of customer satisf

  • Answered by AI
Round 4 - Technical 

(1 Question)

  • Q1. Roles and responsibilities
Round 5 - HR 

(1 Question)

  • Q1. Salary and benefits
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. About Battery Technology.
  • Q2. About Market Requirement
Round 3 - HR 

(2 Questions)

  • Q1. Why switching the Job
  • Q2. Salary negotiation on FIXED + Variable

Interview Preparation Tips

Interview preparation tips for other job seekers - Smooth and transperent process... Hike they can give 25-30 % maximum.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Puzzle mostly in probality and train speed relationship 6question

Round 3 - Coding Test 

C programming basic return type strcoy stelen and malloc

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Its every eassy puzzle

Round 3 - Coding Test 

Most basic programming quesstion like strcoy stelen

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for c basic for first round
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Apr 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Percentage, speed time distance, interest etc.

Round 3 - Technical 

(1 Question)

  • Q1. Basic Engineering questions on diodes, circuits etc.
Round 4 - One-on-one 

(1 Question)

  • Q1. Basic Sales questions, situational questions, concepts etc.
Round 5 - HR 

(1 Question)

  • Q1. Tell me about yourself, commitment pf employee, salary etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers go prepared with your domain knowledge and basic aptitude.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Tell me about yourself.
  • Q2. Referance persons keep on priority

Interview Preparation Tips

Interview preparation tips for other job seekers - Salaries in the quality department are quite low, so please consider this before joining.

I applied via Campus Placement and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Q2. What is thermodynamics
  • Ans. 

    Thermodynamics is the study of heat and its relationship with other forms of energy.

    • It deals with the transfer of heat and energy

    • It involves the study of thermodynamic systems and their properties

    • It is used to understand and design engines, refrigeration systems, and power plants

    • It has laws such as the first and second law of thermodynamics

    • It has applications in various fields such as physics, chemistry, and engineerin

  • Answered by AI
  • Q3. What is mechanical engineering
  • Ans. 

    Mechanical engineering is the branch of engineering that deals with the design, manufacturing, and maintenance of mechanical systems.

    • Involves the application of principles of physics and materials science

    • Covers a wide range of fields such as thermodynamics, mechanics, and robotics

    • Examples include designing engines, machines, and manufacturing processes

    • Requires knowledge of computer-aided design (CAD) and computer-aided...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best platform for Freshers

Interview Questions & Answers

Amco Saft India user image Anonymous

posted on 15 Nov 2019

I applied via Naukri.com and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About previous experience and battery process ..

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, good communication skills , good knowledge

Sansui Electronics Interview FAQs

How many rounds are there in Sansui Electronics Customer Service Executive interview?
Sansui Electronics interview process usually has 3 rounds. The most common rounds in the Sansui Electronics interview process are Resume Shortlist, One-on-one Round and Coding Test.
What are the top questions asked in Sansui Electronics Customer Service Executive interview?

Some of the top questions asked at the Sansui Electronics Customer Service Executive interview -

  1. How coustomer Han...read more
  2. Were showing i emi...read more
  3. Calling coustomer and problem sol...read more

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Sansui Electronics Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Sansui Electronics Customer Service Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

3.0

Skill development

5.0

Work-life balance

3.0

Salary

1.0

Job security

4.0

Company culture

2.0

Promotions

3.0

Work satisfaction

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