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Samsara Shipping Customer Service Executive Interview Questions and Answers

Updated 2 May 2021

Samsara Shipping Customer Service Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About Past experience, shipping line, family background.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview experience was good.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Written MCQ paper was given for solving.
On the basis of the marks, you are shortlisted.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell us about yourself. Tell us about your previous experience.
  • Q2. Personal info Skills acquired Information about previous job experiences
Round 4 - One-on-one 

(2 Questions)

  • Q1. Domain knowledge questions Info about logistics Microsoft related questions
  • Q2. Information about the company. Categorisation of company in respective field. Domain knowledge Attitude checking

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well. Don't go unprepared. Company is great with respect to culture, work pattern, future settlement etc.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Written MCQ paper was given for solving.
On the basis of the marks, you are shortlisted.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell us about yourself. Tell us about your previous experience.
  • Q2. Personal info Skills acquired Information about previous job experiences
Round 4 - One-on-one 

(2 Questions)

  • Q1. Domain knowledge questions Info about logistics Microsoft related questions
  • Q2. Information about the company. Categorisation of company in respective field. Domain knowledge Attitude checking

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well. Don't go unprepared. Company is great with respect to culture, work pattern, future settlement etc.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Customer related and pickup and delivery follow
  • Ans. I have arrange proper time delivery and pickup
  • Answered Anonymously
  • Q2. Customer any material damage related
  • Ans. I have prompt response for customer
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Yusen Logistics Senior Customer Service Executive interview:
  • Customer Handling
  • Communication Skills
  • Project Management
  • customer support
  • MS Office
  • Accounting
  • Javascript
  • Finance
Interview preparation tips for other job seekers - well known group in Maharashtra & Gujarat .which offer single source solution to manage the express cargo movement and logistic requirements to our customers that includes movement by road, rail, and air & warehousing distribution.

I applied via Company Website and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Logical and reasoning

Round 2 - Typing Test 

(1 Question)

  • Q1. Above 30wpm required
Round 3 - HR 

(1 Question)

  • Q1. Salary and personal details
Round 4 - Technical 

(1 Question)

  • Q1. About work and capabilities checking

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be too honest. Check company profile first

Samsara Shipping Interview FAQs

How to prepare for Samsara Shipping Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Samsara Shipping. The most common topics and skills that interviewers at Samsara Shipping expect are Customer Service, Freight Forwarding, Documentation and Shipment.

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Samsara Shipping Customer Service Executive Salary
based on 6 salaries
₹2 L/yr - ₹3.6 L/yr
10% less than the average Customer Service Executive Salary in India
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