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Saint-Gobain Customer Service Executive Interview Questions and Answers
Saint-Gobain Customer Service Executive Interview Experiences
1 interview found
I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Regarding experience in handling a lot of customers in a day.
Interview Preparation Tips
What people are saying about Saint-Gobain
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Berger Paints
Anonymous
posted on 15 Dec 2022
Selected
I applied via AmbitionBox and was interviewed in Nov 2022. There were 2 interview rounds.
(4 Questions)
- Q1. I am fresher but very honest towards work
- Q2. Hard work and team work
- Q3. Honesty and confidence
- Q4. Loyalty towards work
Interview Preparation Tips
Selected
I was interviewed in Jun 2024.
(2 Questions)
- Q1. Types of cement
- Ans.
Types of cement include Portland cement, white cement, rapid hardening cement, and low heat cement.
Portland cement is the most common type used in construction.
White cement is used for architectural purposes.
Rapid hardening cement sets quickly and is used in projects with tight deadlines.
Low heat cement generates less heat during hydration and is used in large concrete structures.
- Q2. Initial and final setting time of cement
- Ans.
Initial setting time is the time taken for the cement paste to harden sufficiently so that it can no longer be reshaped. Final setting time is the time taken for the cement paste to harden completely and attain its full strength.
Initial setting time is typically around 30 minutes to 1 hour after mixing with water.
Final setting time is usually around 2 to 4 hours after mixing with water.
Setting time can be affected by f...
Customer Service Executive Interview Questions & Answers
Grasim Industries
Parth Makwana
posted on 15 Jun 2024
Selected
I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Very specific to job requirements
- Q2. Flexibility of employee
Customer Service Executive Interview Questions & Answers
Asian Paints
Anonymous
posted on 15 Jun 2022
I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.
Aptitude test related to your profile which you have applied.
(2 Questions)
- Q1. What is basic function of paint ?
- Ans.
The basic function of paint is to protect and decorate surfaces.
Protects surfaces from damage caused by weather, moisture, and other environmental factors
Decorates surfaces by adding color and texture
Can also provide additional benefits such as fire resistance or anti-microbial properties
Examples include interior and exterior house paint, automotive paint, and industrial coatings
- Q2. Share the one example of most dissatisfied customer and you convert that customer to satisfied.
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Asian Paints
Anonymous
posted on 23 Feb 2024
Selected
I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. What are you like are profile
I don't have specific details on the aptitude test used by Asian Paints for hiring or assessment purposes. However, it's common for aptitude tests to assess numerical reasoning, verbal reasoning, logical reasoning, and sometimes include situational judgment questions.
Interview Preparation Tips
I was interviewed in Apr 2017.
Interview Questionnaire
1 Question
- Q1. Family background, father's job, personal details
Interview Preparation Tips
Experience: There were three panelists.As I went in, I was first asked to present my CV. All of them were asking questions together. One was asking technical questions related to chemical engineering while the other two were taking the HR interview. They were all very polite and gentle.At first. I had to tell them my 10th and 12th percentage and my ranks in JEE Main, JEE Advanced and WBJEE. Then I was asked why I chose chemical engineering and what were my areas or subjects of interest. I answered Mass transfer and Chemical Reaction Engineering. They were quite impressed to hear as they said I was the first one who mentioned it. I was mainly asked questions from distillation and gas absorption. All the questions were very basic and required clear understanding of the concepts. I was asked to give a brief summary about my industrial visit to RCF, Mumbai. I was also asked some questions on my ongoing project work at college. Overall, it was a pleasant experience.
College Name: Jadavpur University, Kolkata
Senior Executive Interview Questions & Answers
Hindustan Unilever
anurag pandey
posted on 13 Jul 2017
Interview Preparation Tips
Experience: smoothly
Tips: no tips
Round: Group Discussion
Experience: good experiance
Tips: if you get mature in yor field then you will never lose.
Duration: 30 minutes
Skills: Self-Awareness
I was interviewed before Aug 2016.
Interview Questionnaire
5 Questions
- Q1. What is a BCG matrix?
- Ans.
The BCG matrix is a strategic planning tool used to analyze a company's portfolio of products or business units.
Developed by the Boston Consulting Group (BCG)
It categorizes products/business units into four quadrants based on market growth rate and market share
Quadrants: Stars, Cash Cows, Question Marks, and Dogs
Helps in resource allocation and strategic decision-making
Example: Apple's iPhone as a Star, iPod as a Cash ...
- Q2. Explain market segmentation to a layman.
- Ans.
Market segmentation is the process of dividing a broad target market into smaller, more specific groups based on common characteristics.
Market segmentation helps businesses identify and target specific customer groups.
It involves analyzing factors such as demographics, psychographics, and behavior to create segments.
Segments can be based on age, gender, income, interests, location, etc.
By understanding the needs and pr...
- Q3. What are your strengths?
- Ans.
My strengths include strong communication skills, adaptability, and problem-solving abilities.
Strong communication skills: I am able to effectively convey information and ideas to others.
Adaptability: I am able to quickly adjust to new situations and environments.
Problem-solving abilities: I am skilled at analyzing complex problems and finding creative solutions.
- Q4. What are your weaknesses?
- Ans.
One of my weaknesses is that I tend to be overly critical of my own work.
I have a tendency to be a perfectionist and spend too much time on tasks
I struggle with delegating tasks to others
I can be overly self-critical and have difficulty accepting praise or recognition
- Q5. Tell us more about yourself that would totally hook us to you.
- Ans.
I am a dedicated and passionate individual with a strong work ethic and a proven track record of success.
I have consistently achieved top grades in my academic studies, showcasing my commitment to excellence.
I have completed multiple internships in the past where I received glowing feedback from supervisors for my hard work and dedication.
I am actively involved in extracurricular activities such as volunteering and lea...
Interview Preparation Tips
Experience: Anonymous shortlisting
Round: Group Discussion
Experience: 8 people in the GD. It was a calm GD. I came in 3rd with strong points and exited, making my point.
Tips: Be sure of what you say. Own your points. Start with statement, give example and conclude in a minute.
Duration: 20 minutes
Round: Group Discussion
Experience: 10 people in this GD. It was a chaotic GD with everyone speaking at once. Nobody could be heard and things were totally out of control.
Tips: At times of chaos, go against the tide and keep your voice calm and have a very good point in mind. Don't lose your calm in all the chaos.
Duration: 25 minutes
Round: Technical + HR Interview
Experience: I gave the wrong answer at first to the BCG matrix question. Then the interviewer asked me "are you sure?". I realized my mistake, held my calm, used the notebook infront of me, drew it and explained. That I believe, did the magic.
Tips: Be honest. Keep smiling. Own the interview.
College Name: S.P. Jain Institute Of Management And Research
Interview Questionnaire
1 Question
- Q1. Iron-Carbon Phase diagram, CCT curves, Pearlite,lever rule
Interview Preparation Tips
Experience: It was online test and was aptitude section first. Questions were easy and later there were questions on English grammer and comprehension which would require 10th level knowledge. At last there will be 25 technical questions. Surprisingly, most of them were factual.
Tips: Pick up any aptitude book and practise it to improve your problem solving speed.
Duration: 1 hour 30 minutes
Total Questions: 90
Round: Technical + HR Interview
Experience: I was asked to draw Iron Carbon phase diagram and CCT curves. I was also tested about lever rule and eutectoid composition.
Tips: Coursework would suffice
College Name: IIT Madras
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