Sabre Senior IT Operations Analyst Interview Questions and Answers

Q1. Explain event monitoring and the tools used in support
Ans. 
Event monitoring is the process of tracking and analyzing system events to identify issues and improve performance.
• Tools used for event monitoring include Nagios, Zabbix, and SolarWinds.

• Event monitoring can help detect security breaches, system failures, and performance issues.

• It involves setting up alerts and notifications for specific events and analyzing data to identify patterns and trends.

• Event monitoring can also...read more
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Q2. Have you worked on monitoring windows applications? Explain
Ans. 
Yes, I have experience in monitoring windows applications.
• I have used tools like Microsoft System Center Operations Manager (SCOM) and SolarWinds to monitor windows applications.

• I have set up alerts and notifications for critical events and thresholds.

• I have also created custom dashboards to track performance metrics and identify issues.

• Examples of applications I have monitored include Microsoft Exchange, SQL Server, a...read more
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Q3. Talk about your current roles and responsibilities
Ans. 
I oversee IT operations, manage teams, ensure system availability, and implement new technologies.
• Manage a team of IT professionals

• Ensure system availability and performance

• Implement new technologies and upgrades

• Develop and maintain IT policies and procedures

• Collaborate with other departments to identify and address IT needs

• Provide technical support to end-users

• Monitor and analyze system performance and security

• Manage
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Q1. Explain a scenario where you dealt with attrition.
Ans. 
Managed attrition by implementing employee engagement programs and offering growth opportunities.
• Identified reasons for attrition through exit interviews and feedback sessions

• Developed employee engagement programs to improve job satisfaction and retention

• Offered growth opportunities such as training and development programs, promotions, and cross-functional projects

• Monitored attrition rates and made necessary adjustmen...read more
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Q2. How do you use CI/CD pipeline in operations?
Ans. 
CI/CD pipeline is used in operations to automate the deployment process and ensure consistency and reliability.
• CI/CD pipeline is used to automate the build, test, and deployment process of applications.

• It ensures consistency and reliability by automating the entire process, reducing the risk of human error.

• It allows for faster deployment of applications, as changes can be quickly tested and deployed.

• It also enables con...read more
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Q3. What are the project management tools and processes used in your project?
Ans. 
We use Agile methodology and tools like JIRA, Trello, and Asana for project management.
• We follow Agile methodology for project management.

• We use JIRA for issue tracking and project management.

• Trello is used for task management and collaboration.

• Asana is used for project planning and tracking.
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Q4. How do you see yourself in the future in your new organisation?
Ans. 
I see myself as a key contributor to the growth and success of the organization.
• I plan to continuously improve my skills and knowledge to better serve the company.

• I aim to build strong relationships with my team and other departments to ensure smooth operations.

• I hope to take on more responsibilities and leadership roles as I prove my capabilities.

• I envision myself as a valuable asset to the company, helping to drive i
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Q1. What is Account receivable
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Q2. What is Account payable
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Q1. Can you tell me about yourself and your professional experience?
Ans. 
I am a detail-oriented professional with experience in operations management and process improvement.
• Over 5 years of experience in operations management

• Skilled in process improvement and efficiency

• Strong attention to detail and problem-solving abilities

• Previous roles include Operations Coordinator at Company X and Operations Manager at Company Y
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Q1. Scenario-based questions were presented for you to answer
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About news profile of the company

Q1. It was good very professional
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Q1. Basics of accounting
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Q1. Inform abt the job details
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Q1. About your roles and responsibilities.
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