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I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
I applied via AmbitionBox and was interviewed before Mar 2021. There was 1 interview round.
posted on 7 Aug 2024
I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.
Understanding the needs of the business, providing effective support, and contributing to its growth are important as a business support executive.
Understanding the goals and objectives of the business
Providing timely and efficient support to various departments
Building strong relationships with clients and stakeholders
Identifying opportunities for growth and development
Adapting to changes in the business environment
Ef
posted on 14 Jun 2024
CSAT is more important as it directly measures customer satisfaction, while AHT only measures efficiency.
CSAT directly reflects how satisfied customers are with the service provided
AHT only measures the efficiency of handling customer inquiries, not the quality of service
Focusing on CSAT can lead to improved customer loyalty and retention
AHT can be important for operational efficiency, but should not be prioritized ove
I was interviewed in Mar 2024.
Invoicing is the process of sending a bill to a customer for goods or services provided.
Invoicing includes details such as the quantity of items, price per item, total amount due, payment terms, and payment instructions.
It is an important part of the billing process for businesses to receive payment for their products or services.
Invoices can be sent electronically or in paper format.
Invoicing helps businesses keep tra...
3-way matching is a process used in accounting to ensure that the three documents - purchase order, invoice, and receiving report - match.
Three documents involved: purchase order, invoice, and receiving report
Ensures accuracy and prevents fraud
Helps in verifying the quantity, price, and terms of the transaction
Types of PO numbers include standard PO numbers, blanket PO numbers, and contract PO numbers.
Standard PO numbers are used for one-time purchases.
Blanket PO numbers are used for multiple purchases over a period of time.
Contract PO numbers are used for purchases based on a specific contract agreement.
P2P stands for peer-to-peer, a decentralized communication model where two or more parties interact directly with each other.
P2P networks allow users to share resources, such as files or bandwidth, without the need for a central server.
Examples of P2P networks include BitTorrent for file sharing and Bitcoin for cryptocurrency transactions.
P2P communication can be more secure and efficient than traditional client-server
PO is a purchase order issued by a buyer to a seller, outlining the products or services to be purchased. An invoice is a bill issued by the seller to the buyer, requesting payment for the products or services provided.
Purchase Order (PO) is issued by the buyer to the seller, specifying the products or services to be purchased.
Invoice is issued by the seller to the buyer, requesting payment for the products or services...
I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.
I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.
I am an experienced Operations Executive with a strong background in managing operations and driving efficiency.
Over 10 years of experience in operations management
Proven track record of improving operational processes and reducing costs
Expertise in strategic planning, resource allocation, and team leadership
Implemented lean methodologies resulting in a 20% increase in productivity
Managed cross-functional teams and suc...
The stock market is a platform where shares of publicly traded companies are bought and sold.
Stock market is a place where investors buy and sell shares of publicly traded companies
It provides a platform for companies to raise capital by issuing stocks
Stock prices are influenced by various factors such as company performance, economic conditions, and investor sentiment
Investors can make profits by buying stocks at a lo...
I have worked earlier in operations roles.
I have experience working in operations roles in previous companies.
I have successfully managed operations teams and processes.
I have implemented process improvements to increase efficiency and productivity.
I have a track record of meeting operational targets and delivering results.
I have experience in analyzing data and making data-driven decisions.
I have strong leadership and...
Vlookup is a function in Excel used to search for a value in a table and return a corresponding value from another column.
Open Excel and select the cell where you want the result to appear
Type =VLOOKUP(lookup_value, table_array, col_index_num, [range_lookup])
lookup_value is the value to search for
table_array is the range of cells containing the data
col_index_num is the column number in the table_array from which to ret...
Pivot can be applied in Excel to summarize and reorganize data.
Select the data you want to pivot
Go to the 'Insert' tab and click on 'PivotTable'
Choose where you want the PivotTable to be placed
Drag and drop fields into the 'Rows', 'Columns', and 'Values' areas to organize the data
Apply filters and formatting as needed
posted on 13 Jan 2025
I applied via Referral and was interviewed before Jan 2024. There were 3 interview rounds.
Like reasoning, maths, nbfc related questions
I am a dedicated and experienced customer care executive with a proven track record of providing exceptional service and resolving customer issues efficiently.
I have a strong background in customer service, with X years of experience in handling customer inquiries and complaints.
I am skilled in communication and problem-solving, which are essential qualities for a customer care executive.
I have received positive feedba...
Sales Executive
62
salaries
| ₹1.2 L/yr - ₹4 L/yr |
Sales Manager
36
salaries
| ₹1.8 L/yr - ₹6.5 L/yr |
Team Lead
32
salaries
| ₹1.4 L/yr - ₹5.5 L/yr |
Back Office Executive
30
salaries
| ₹1.2 L/yr - ₹3 L/yr |
Telecaller
23
salaries
| ₹1 L/yr - ₹3.2 L/yr |
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