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Renovision Automation Services Customer Service Executive Interview Questions and Answers

Updated 28 Jan 2022

Renovision Automation Services Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image DEEPAK KUMAR SHARMA

posted on 28 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about previous work experience?
  • Q2. Did you have been work on ticketing tools? Which type ticketing tool you used.
  • Ans. 

    Yes, I have worked on ticketing tools such as Zendesk and Freshdesk.

    • I have experience in managing and resolving customer queries through ticketing tools.

    • I am proficient in using Zendesk and Freshdesk to track and prioritize customer issues.

    • I have also worked on customizing ticketing workflows and automating responses.

    • For example, I have used Zendesk to create macros for frequently asked questions and automate responses...

  • Answered by AI
  • Q3. Tell me about yourself?
  • Q4. Previous salary and what's you expected salary?
  • Q5. Why do you left your previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please share only geniune answer be natural, whatever experience you carry please share as documented things only not fake one,they going conduct background verification.please carry update resume' and passport size photo at time of interview.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

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Renovision Automation Services Customer Service Executive Salary
based on 5 salaries
₹2 L/yr - ₹2.1 L/yr
32% less than the average Customer Service Executive Salary in India
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