Religare Finvest Interview Questions, Process, and Tips

Priority tickets should be handled promptly and efficiently to ensure customer satisfaction.

• Assess the urgency and impact of the ticket

• Communicate with the customer to manage expectations

• Assign the ticket to the appropriate team member

• Monitor progress and provide regular updates to the customer

• Escalate the ticket if necessary

Vendor management involves establishing relationships, monitoring performance, and ensuring compliance.

• Establish clear expectations and goals

• Regularly communicate and provide feedback

• Monitor performance and address issues promptly

• Ensure compliance with contracts and regulations

• Maintain positive relationships and seek opportunities for improvement

To know if the rate is different, compare it with the standard rate or the rate offered by other vendors.

• Compare the rate with the standard rate or the rate offered by other vendors

• Check if there are any additional charges or fees

• Consider the quality of service offered by the vendor

• Analyze the market trends and the demand for the product/service

• Negotiate with the vendor for a better rate

Updates can be taken through regular meetings, emails, or project management tools.

• Schedule regular meetings with the vendor to discuss updates

• Use emails to communicate updates and keep a record of the conversation

• Utilize project management tools to track progress and updates

• Ensure all updates are documented and shared with relevant stakeholders