Reliance Communications Channel Sales Manager Interview Questions and Answers

To manage vi mini stores, it is important to establish clear communication channels, provide training and support, monitor performance, and adapt strategies based on market trends.

• Establish clear communication channels with vi mini store owners to ensure effective collaboration and timely updates.

• Provide comprehensive training to store owners on product knowledge, sales techniques, and customer service.

• Offer ongoing su...read more

TNPS stands for Transactional Net Promoter Score.

• TNPS is a customer satisfaction metric that measures the likelihood of a customer to recommend a product or service to others.

• It is based on a scale of 0-10, with 0 being the least likely to recommend and 10 being the most likely.

• TNPS is typically used for measuring customer satisfaction after a specific transaction or interaction, such as a purchase or customer service ...read more

I have worked in the field of channel sales for 8 years.

• Started as a sales representative and gradually moved up to managerial positions

• Managed a team of sales representatives and successfully increased channel sales by 20%

• Implemented new strategies to improve channel partner relationships and drive revenue growth

I execute my work in the existing company by setting clear goals, collaborating with cross-functional teams, and regularly tracking progress.

• Setting clear goals and objectives for the channel sales team

• Collaborating with marketing, product, and finance teams to align strategies

• Regularly tracking sales performance and adjusting strategies accordingly

To hire a distributor in a market, conduct thorough research, establish clear criteria, evaluate potential candidates, negotiate terms, and provide training and support.

• Conduct market research to identify potential distributors

• Establish clear criteria for selecting distributors based on factors like experience, reputation, and reach

• Evaluate potential candidates through interviews, references, and site visits

• Negotiate t...read more