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The procedure of customer complaint handling involves acknowledging the complaint, investigating the issue, providing a resolution, and following up with the customer.
Acknowledge the complaint and apologize for the inconvenience caused.
Investigate the issue by gathering all relevant information and facts.
Provide a resolution or offer alternatives to resolve the complaint.
Follow up with the customer to ensure their sati...
posted on 18 Aug 2023
I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 3 interview rounds.
I appeared for an interview before Mar 2024, where I was asked the following questions.
The processes I have dealt with include budget management, staff training, customer service, and project coordination.
Budget management
Staff training
Customer service
Project coordination
I changed because I wanted to grow professionally and take on new challenges.
Seeking career advancement
Desire for personal growth
Opportunity for new challenges
Willingness to learn and adapt
Exploring different career paths
I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.
I applied via Approached by Company and was interviewed in Sep 2022. There were 4 interview rounds.
Versant test, Operation round and client round
Due date is the deadline for payment while statement date is the date when the bill is generated.
Due date is the last day to make payment without incurring late fees or penalties.
Statement date is the date when the bill is generated and shows the transactions made during the billing cycle.
Due date and statement date are important for managing finances and avoiding late payments.
For example, if the statement date is on ...
I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.
General work related assignment
QA stands for Quality Assurance and involves processes to prevent defects, while QC stands for Quality Control and involves processes to identify defects.
QA focuses on preventing defects in the product or service being delivered
QC focuses on identifying defects in the product or service being delivered
QA involves processes such as reviews, audits, and process improvements
QC involves processes such as testing, inspectio...
based on 1 interview
Interview experience
Quality Inspector
35
salaries
| ₹1.5 L/yr - ₹3.2 L/yr |
Quality Engineer
25
salaries
| ₹1.8 L/yr - ₹3.6 L/yr |
Quality Associate
24
salaries
| ₹2 L/yr - ₹3.5 L/yr |
Assistant Manager
5
salaries
| ₹4 L/yr - ₹6 L/yr |
QA Engineer
4
salaries
| ₹2 L/yr - ₹2.4 L/yr |
Europa Locks
Trelleborg
Case New-Holland Construction Equipment India
Tokai Rubber Auto Parts India