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Redcliffe Labs Customer Service Executive Interview Questions and Answers for Experienced

Updated 24 Jan 2023

Redcliffe Labs Customer Service Executive Interview Experiences for Experienced

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 24 Jan 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this organisation. Redcliffe labs is full of harassers and fraudsters.

Customer Service Executive Jobs at Redcliffe Labs

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Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Senior Executive Interview Questions & Answers

Sun Pharmaceutical Industries user image Anonymous

posted on 15 Oct 2021

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to handle customers complaints
  • Ans. 

    Handle customer complaints by listening actively, apologizing sincerely, and offering solutions promptly.

    • Listen actively to the customer's complaint and let them express their frustration.

    • Apologize sincerely for the inconvenience caused and take responsibility for the issue.

    • Offer solutions promptly and try to resolve the issue to the customer's satisfaction.

    • Follow up with the customer to ensure their issue has been res...

    • Answered by AI
    View 6 more answers
  • Q2. Sharing response and keeping them updated
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Domain knowledge is important

Senior Executive Interview Questions & Answers

Sun Pharmaceutical Industries user image Anonymous

posted on 14 Apr 2022

I was interviewed before Apr 2021.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Where you join, i tell them where you give i will join on there.

Senior Executive Interview Questions & Answers

Aurobindo Pharma user image Anonymous

posted on 31 Jan 2020

I applied via Naukri.com and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Risk management
    • Add your answer
  • Q2. Trouble shooting
    • Add your answer
  • Q3. Communication skills reporting higher officials
    • Add your answer
  • Q4. Education
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident to give answers and if don't know answer don't wast time

Senior Executive Interview Questions & Answers

Aurobindo Pharma user image Anonymous

posted on 8 Jun 2020

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Min basic knowledge, calculations relates to heat loads,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Plzz go through your chemical engineering basics.

Senior Executive Interview Questions & Answers

Cipla user image Anonymous

posted on 15 Dec 2019

I applied via Walk-in and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding previous company work experience. And some subject wise questions
    • Add your answer
  • Q2. Regarding personal. Technical and Work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Well prepared by technically and subject wise...

Senior Executive Interview Questions & Answers

Cipla user image Anonymous

posted on 12 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. All about Pharmaceutics general questions
    • Add your answer
  • Q2. Types of tablet
  • Ans. 

    Tablets can be categorized into three types: standard tablets, convertible tablets, and rugged tablets.

    • Standard tablets are the most common type and are designed for everyday use.

    • Convertible tablets have a detachable keyboard and can be used as a laptop or tablet.

    • Rugged tablets are built to withstand harsh environments and are often used in industries like construction and manufacturing.

    • Examples of standard tablets inc...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant and positive

Senior Executive Interview Questions & Answers

Cipla user image Anonymous

posted on 9 Oct 2020

Interview Questionnaire 

2 Questions

  • Q1. Mostly they ask about your current job responsibilities.
    • Add your answer
  • Q2. Be confident about your current job profile. Technical and subject matter knowledge is very much required and u should answer with confidence.Never mention any work in your CV which u have little or no kno...
    • Add your answer

Senior Executive Interview Questions & Answers

Cipla user image Anonymous

posted on 1 Jan 2021

Interview Questionnaire 

1 Question

  • Q1. GMP releted, Data integrity, section released
    • Add your answer

Senior Executive Interview Questions & Answers

Aurobindo Pharma user image Anonymous

posted on 2 Dec 2020

I applied via Recruitment Consultant and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. All the things related of qualifications of equipment and validation of filling and mfg tanks .and investigation tools.
    • Add your answer
  • Q2. Production person having good knowledge of all the equipment which is involved in the area like filters integrity machines and it's work principles etc.
    • Add your answer
  • Q3. Having cGMP knowledge and ALCOA ,
    • Add your answer
  • Q4. Having knowledge of change control and CAPA and handling deviations.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - So be prepared be for going to interview nd and make your self cool.
More about working at Redcliffe Labs

Redcliffe Labs Interview FAQs

How many rounds are there in Redcliffe Labs Customer Service Executive interview for experienced candidates?
Redcliffe Labs interview process for experienced candidates usually has 3 rounds. The most common rounds in the Redcliffe Labs interview process for experienced candidates are One-on-one Round and Resume Shortlist.
How to prepare for Redcliffe Labs Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Redcliffe Labs. The most common topics and skills that interviewers at Redcliffe Labs expect are Healthcare, customer support, Conflict Resolution, Customer Satisfaction and Patient Care.

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Redcliffe Labs Customer Service Executive Interview Process for Experienced

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Redcliffe Labs Customer Service Executive Salary
based on 15 salaries
₹2.4 L/yr - ₹4.2 L/yr
5% more than the average Customer Service Executive Salary in India
View more details

Redcliffe Labs Customer Service Executive Reviews and Ratings

based on 7 reviews

2.6/5

Rating in categories

2.7

Skill development

2.6

Work-life balance

3.6

Salary

2.3

Job security

2.2

Company culture

2.8

Promotions

2.5

Work satisfaction

Explore 7 Reviews and Ratings
Customer Service Executive Jobs at Redcliffe Labs
Customer Service Executive

Hyderabad / Secunderabad

0-4 Yrs

Not Disclosed

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