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Red Health Customer Care Executive Interview Questions and Answers

Updated 16 Aug 2021

Red Health Customer Care Executive Interview Experiences

1 interview found

I applied via Indeed and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Firstly my communication skills were tested.
  • Q2. I was asked about my previous Experiences.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stay Yourself in an interview. Never listen others advice on what to be communicated in an Interview. Do not panic because the questions are just about yourself. Your communication skills must be fluent and clear. Be clear on what you are conveying.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All basic details regarding, your self,family background,carier background and basic knowledge of diagnostic industry

Interview Preparation Tips

Interview preparation tips for other job seekers - With my opinion, don't try to work in thyrocare.thyrocare is like a pressure coocker. And nobody will help you to resolve your issues
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was your target in your previous organization
  • Q2. I luckily answer for my previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Well prepared
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Their will be set of questions u have to clear the first round in aptitude

Round 2 - One-on-one 

(2 Questions)

  • Q1. They will ask about the previous experience if any
  • Q2. And about sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn more about sales

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to understand all denials status and have communication skills... thanks

Interview Questionnaire 

1 Question

  • Q1. Its all about your confidence level and for analysing the reliability of employee.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Criteria related to good communication skill, ms office knowledge and experience.

Round: Test
Experience: Test related to medical billing terms, denials, module and latest us healtcare updates.

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Your proper introduction..
  • Q2. Work experience if any.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well dressed in formal ..a very good place to work..
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What about your work experience?
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively

    • Provided excellent customer service and ensured customer satisfaction

    • Trained new team members on customer support processes

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join this company
  • Ans. 

    I am impressed by the company's commitment to customer satisfaction and innovation.

    • I admire the company's reputation for excellent customer service.

    • I am excited about the opportunity to work with a team that values innovation and creativity.

    • I believe my skills and experience align well with the company's goals and values.

  • Answered by AI

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. As per job profile experience
  • Q2. Knowledge of process of industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have command on your work profile what you have done earlier and willing to do.

I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why Should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - This a very known and frequently asked question in almost all kind of industries. So while answering this be confident but not over , there a very thin line difference between these two you can under it by making difference between self confidence and arogancy. So on my note when you are answering this question always keep in your mind that there are numbers of good candidates apart from you, you aren't the only candidate organization have for the respective job role, so use this line as well and at this moment talk about your qualities which can be helpful for the job role you are applying and ask for an opportunity to proof the same. The most important thing is be self aware and trust yourself while appearing in any interview.
Best wishes for you career :)

Red Health Interview FAQs

How to prepare for Red Health Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Red Health. The most common topics and skills that interviewers at Red Health expect are Customer Service, Telecalling, Telesales, customer support and voice process.

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Red Health Customer Care Executive Salary
based on 24 salaries
₹2.4 L/yr - ₹3.5 L/yr
16% more than the average Customer Care Executive Salary in India
View more details

Red Health Customer Care Executive Reviews and Ratings

based on 6 reviews

2.6/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

4.0

Salary

2.8

Job security

2.9

Company culture

3.2

Promotions

3.3

Work satisfaction

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