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I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.
I would investigate the market complaint for a broken tablet by following a systematic approach.
I would gather all the necessary information about the complaint, such as the customer's name, contact details, and the date of purchase.
I would ask the customer to provide more details about the issue, such as when and how the tablet broke.
I would check the warranty and return policy to see if the customer is eligible for a...
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I applied via Referral and was interviewed in Nov 2023. There were 2 interview rounds.
SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) are metrics used to measure performance and quality of service.
SLAs are agreements between a service provider and a customer that define the level of service expected.
KPIs are specific metrics used to evaluate the performance of an individual, team, or organization.
In my current role, applicable SLAs may include response time to customer inquiries, r...
Different types of SLAs or KPIs applicable for a Call center MICC team
Average Speed of Answer (ASA)
First Call Resolution (FCR)
Service Level Agreement (SLA)
Customer Satisfaction Score (CSAT)
Abandonment Rate
Average Handle Time (AHT)
I have a strong understanding of audits, including their purpose, process, and importance in ensuring compliance and accuracy.
Audits are systematic examinations of financial records, processes, or procedures to ensure accuracy and compliance.
They are conducted by internal or external auditors to identify errors, fraud, or areas for improvement.
Audits can be financial audits, operational audits, compliance audits, or in...
I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.
Global regulatory aspect refers to the laws and regulations that govern businesses on an international scale.
Understanding and complying with regulations in different countries
Adapting to changes in regulations across borders
Ensuring products or services meet global standards
Navigating trade agreements and tariffs
Managing risks associated with regulatory differences
I applied via Company Website and was interviewed before Dec 2023. There was 1 interview round.
I have handled various projects including implementing new sales strategies, launching new products, and improving customer service processes.
Implemented new sales strategies to increase revenue by 15%
Launched a new product line which resulted in a 20% increase in market share
Improved customer service processes leading to a 30% decrease in customer complaints
I faced challenges with coordinating team members, managing tight deadlines, and adapting to unexpected changes.
Coordinating team members with different schedules and priorities
Managing tight deadlines and ensuring all tasks were completed on time
Adapting to unexpected changes in project scope or requirements
The notice period is the amount of time an employee is required to give to their employer before resigning or terminating their employment.
The notice period is typically stated in the employment contract or company policy.
It is a formal way for employees to inform their employer about their intention to leave the job.
The duration of the notice period can vary depending on the company and the employee's position.
During ...
posted on 8 Feb 2022
I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.
The make of compressor, chiller, thermopac, boiler, and other items vary depending on the manufacturer.
The make of the compressor can be Carrier, Emerson, or Danfoss.
The make of the chiller can be Trane, York, or Carrier.
The make of the thermopac can be Thermax, Forbes Marshall, or Balkrishna.
The make of the boiler can be Cleaver-Brooks, Fulton, or Hurst.
The make of other items can vary depending on the specific equipm
posted on 17 Aug 2021
posted on 17 Jan 2025
I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.
Our organization is a leading retail company specializing in high-quality fashion and accessories.
Founded in 2005 by a group of fashion enthusiasts
Over 100 stores nationwide
Focus on sustainable and ethical sourcing practices
Collaborations with renowned designers like Stella McCartney
Strong online presence with e-commerce platform
I am available to start immediately.
I can start as soon as possible.
I am flexible with my start date.
I am ready to join the team whenever needed.
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
Yes, I am comfortable working shifts.
I have previous experience working in shifts and have adapted well to different schedules.
I understand the importance of being flexible and available to work during different times of the day.
I am willing to adjust my personal schedule to accommodate the needs of the job.
I can provide examples of situations where I successfully worked in shifts, such as during my previous role as a
Yes, I am comfortable working in a team.
I have experience working in teams in my previous roles.
I believe that collaboration and teamwork lead to better results.
I am a good listener and value the input of others.
I am adaptable and can easily work with different personalities and work styles.
I have successfully completed team projects in the past, such as [example project].
Experienced Assistant Manager with strong leadership skills and a track record of driving team success.
Managed a team of 10 employees and consistently exceeded sales targets by 20%
Implemented new training program resulting in a 30% increase in employee productivity
Developed and executed marketing strategies that led to a 15% growth in customer base
Strong problem-solving and decision-making abilities
Excellent communicat
I am responsible for managing daily operations and supervising staff in my current organization.
Managing and overseeing daily operations
Supervising and training staff
Developing and implementing strategies to improve efficiency
Monitoring and evaluating performance
Handling customer complaints and resolving issues
Ensuring compliance with company policies and procedures
Collaborating with other departments to achieve organi
I would approach the short-tempered person with empathy and understanding, seeking to defuse the situation and find a resolution.
Remain calm and composed
Listen actively to understand their concerns
Empathize with their emotions
Avoid taking their behavior personally
Try to find common ground and a solution
Offer assistance and support
Follow up to ensure their satisfaction
based on 8 reviews
Rating in categories
Officer
27
salaries
| ₹1.3 L/yr - ₹3.8 L/yr |
Senior Officer
18
salaries
| ₹2.1 L/yr - ₹3.8 L/yr |
Assistant Manager
17
salaries
| ₹6.2 L/yr - ₹11.5 L/yr |
Executive
11
salaries
| ₹3 L/yr - ₹6.9 L/yr |
Senior Executive
8
salaries
| ₹2.6 L/yr - ₹7 L/yr |
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