Quess IT Staffing Solutions Data Center Operator Interview Questions, Process, and Tips

What are Windows servers and how to handle Data Centers

Q1. How to take backup using HP DataProtector tool?
Ans. 
To take backup using HP DataProtector tool, you need to create a backup specification, select the objects to backup, schedule the backup, and monitor the backup job.
• Create a backup specification by defining the backup type, destination, and options.

• Select the objects to backup by specifying the source data, such as files, folders, or databases.

• Schedule the backup to run at a specific time or interval using the scheduli...read more
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Q2. How to handle Tickets in Zendesk?
Ans. 
Tickets in Zendesk are handled by assigning them to appropriate agents, setting priorities, updating status, and resolving them in a timely manner.
• Assign tickets to appropriate agents based on their expertise and workload.

• Set priorities for tickets to ensure urgent issues are addressed first.

• Update ticket status regularly to keep stakeholders informed.

• Resolve tickets within the agreed upon SLA to maintain customer sati...read more
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Q3. What is Amber indication in a server?
Ans. 
Amber indication in a server typically signifies a warning or cautionary status.
• Amber indication usually indicates a non-critical issue that requires attention but does not immediately impact server functionality.

• Examples of Amber indications include a warning light on a server indicating a potential hardware failure or a system temperature exceeding safe levels.

• It is important for data center operators to promptly add...read more
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Q4. How to restore the backups?
Ans. 
Restoring backups involves identifying the correct backup, selecting the data to restore, and following the appropriate restoration process.
• Identify the correct backup version based on the date and time of the backup.

• Select the specific data or files that need to be restored.

• Follow the restoration process outlined in the backup system's documentation.

• Verify the restored data to ensure it is accurate and complete.
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Q5. What is Active Directory?
Ans. 
Active Directory is a directory service developed by Microsoft for Windows domain networks.
• Centralized database for managing network resources

• Stores information about users, computers, and other network objects

• Allows administrators to assign policies, deploy software, and apply updates

• Facilitates single sign-on for users across different applications and services
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Q6. How to add, modify, and remove users in the Active Directory?
Ans. 
To add, modify, and remove users in Active Directory, use tools like Active Directory Users and Computers or PowerShell commands.
• Use Active Directory Users and Computers tool to add, modify, and remove users through a graphical interface.

• Use PowerShell commands like New-ADUser, Set-ADUser, and Remove-ADUser to perform these actions through command line.

• Ensure proper permissions are assigned to perform these tasks in Ac
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