QPS Bioserve Interview Questions and Answers

Q1. Not Acceptable to disclose
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Q1. Not Acceptable to disclose
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Q1. Tell us about past experience
Ans. 
I have 3 years of experience as a pricing analyst in the retail industry.
• Analyzed pricing strategies to optimize profitability

• Utilized data analysis tools to track pricing trends

• Collaborated with sales and marketing teams to develop pricing strategies

• Implemented pricing changes based on market research and competitor analysis
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Q2. How are you with multiple priorities
Ans. 
I excel at managing multiple priorities by prioritizing tasks, staying organized, and communicating effectively.
• Prioritize tasks based on deadlines and importance

• Use tools like to-do lists or project management software to stay organized

• Communicate with team members and stakeholders to ensure alignment on priorities

• Delegate tasks when necessary to focus on high-priority items
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Q1. Tell us about experience with Senior leadership presentations
Ans. 
Presented pricing analysis to senior leadership, highlighting key insights and recommendations
• Prepared detailed presentations summarizing pricing analysis findings

• Communicated complex pricing strategies in a clear and concise manner

• Engaged with senior leadership to gather feedback and address any questions or concerns

• Collaborated with cross-functional teams to align pricing strategies with overall business goals
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Q2. How are you with handling process improvements
Ans. 
I am skilled in identifying inefficiencies and implementing solutions to streamline processes.
• I have experience analyzing current processes to identify bottlenecks and areas for improvement

• I am proficient in implementing process improvements to increase efficiency and reduce costs

• I have successfully led cross-functional teams to implement process improvements, resulting in measurable results

• I am familiar with tools suc...read more
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Q1. SOPs and Process controls
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Q2. How to optimize the OPEX
Ans. 
Optimizing OPEX involves identifying cost-saving opportunities and implementing efficient processes.
• Conduct a thorough analysis of current expenses to identify areas for improvement

• Implement lean manufacturing principles to reduce waste and improve efficiency

• Invest in technology and automation to streamline production processes

• Negotiate with suppliers for better pricing and terms

• Train and develop employees to increase
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Q3. What is OEE and how we improve it?
Ans. 
OEE stands for Overall Equipment Effectiveness, a metric used to measure the efficiency of production equipment.
• OEE takes into account three factors: availability, performance, and quality.

• To improve OEE, focus on reducing downtime, increasing production speed, and minimizing defects.

• Examples of improving OEE include implementing preventive maintenance schedules, training operators for optimal performance, and implemen
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Q4. What is Productivity
Ans. 
Productivity is the measure of efficiency in completing tasks or producing goods.
• Productivity is the ratio of output to input in a specific period of time.

• It can be measured by dividing the total output by the total input.

• Examples of productivity measures include units produced per hour, revenue generated per employee, or tasks completed per day.
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Q1. What is HVAC system
Ans. 
HVAC system stands for Heating, Ventilation, and Air Conditioning system, which is used to control the temperature, humidity, and air quality in a building.
• HVAC systems regulate indoor air quality by providing ventilation, maintaining temperature, and controlling humidity levels.

• They consist of components such as furnaces, air conditioners, heat pumps, ductwork, thermostats, and air filters.

• Examples of HVAC systems inc...read more
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Q2. Detail of periodic qualification
Ans. 
Periodic qualification involves obtaining certifications and licenses to ensure competency and compliance with industry standards.
• HVAC engineers should regularly update their certifications and licenses to stay current with industry regulations.

• Continuing education courses can help HVAC engineers stay up-to-date on the latest technologies and best practices.

• Some examples of certifications for HVAC engineers include EPA...read more
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Q3. Working process of chiller
Ans. 
Chiller is a device that removes heat from a liquid via a vapor-compression or absorption refrigeration cycle.
• Chiller absorbs heat from a process water stream and transfers it to a refrigerant.

• The refrigerant then carries the heat to the condenser where it is released.

• The chilled water is circulated through the building to cool the air or equipment.

• Chillers can be air-cooled, water-cooled, or evaporatively cooled.

• Commo...read more
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Q4. How to maintain differential pressure of area
Ans. 
Maintain differential pressure by adjusting airflow, sealing leaks, and monitoring equipment.
• Adjust airflow using dampers or variable frequency drives to balance pressure

• Seal leaks in ductwork or building envelope to prevent pressure loss

• Monitor equipment regularly to ensure proper functioning and make adjustments as needed
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Q5. Cooling tower discharge pressure
Ans. 
Cooling tower discharge pressure is the pressure at which water is discharged from the cooling tower.
• Cooling tower discharge pressure is typically measured in pounds per square inch (psi) or inches of water column (in. WC).

• The discharge pressure is influenced by factors such as the flow rate of water, the height of the cooling tower, and the design of the tower.

• Maintaining the correct discharge pressure is important fo...read more
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Q1. What did you studied in MSc ?
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Q2. Did you have any experience?
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Q3. Any idea about spectroscopy?
Ans. 
Spectroscopy is the study of the interaction between matter and electromagnetic radiation.
• Spectroscopy involves analyzing the absorption, emission, or scattering of light by a sample.

• Different types of spectroscopy include UV-Vis, IR, NMR, and mass spectrometry.

• It is commonly used in chemistry to identify compounds and study molecular structures.

• Spectroscopy can also be used in quality control to ensure the purity of p
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Q4. Do you have any experience in chromatography?
Ans. 
Yes, I have experience in chromatography including HPLC, GC, and TLC techniques.
• Experience in operating HPLC, GC, and TLC instruments

• Knowledge of different chromatography techniques and principles

• Ability to analyze and interpret chromatography data

• Experience in troubleshooting chromatography issues

• Familiarity with chromatography software for data analysis
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Q5. Are you did any project? Then explain about that
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Q6. Lastly Asked to introduce yourself
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Maths and general logic questions.

Q1. Asked regarding the Client service experience.
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Q2. Windows and other technical questions.
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Q1. An offer letter was provided.
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Q2. The documents list was provided to submit to the company.
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Q1. Basic about ph and chromatography
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Q2. Type of titration techniques and methods example
Ans. 
Titration techniques include acid-base, redox, complexometric, and precipitation methods.
• Acid-base titration involves the neutralization of an acid with a base or vice versa.

• Redox titration involves a redox reaction between the analyte and titrant.

• Complexometric titration involves the formation of a complex between the analyte and titrant.

• Precipitation titration involves the formation of a precipitate between the analy...read more
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Q3. About MSc practicals
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Q4. About syllabus and university
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Q5. About company and sector
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Q1. Why you want to leave your previous organisation and join this organisation?
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Q2. What is your notice period?
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Q3. What is your role in your current organisation?
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Q4. Are you willing to relocate if required?
Ans. Yes, as I am already outside from my hometown which is in UP, so I am open to all locations throughout India.
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Q1. What is your current role and explain it it detail?
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Q2. How do you manage if there is a conflict between 2 associates in the team?
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Q3. What are SLAs and KPIs and what SLAs are applicable in your current role. How they are calculated?
Ans. 
SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) are metrics used to measure performance and quality of service.
• SLAs are agreements between a service provider and a customer that define the level of service expected.

• KPIs are specific metrics used to evaluate the performance of an individual, team, or organization.

• In my current role, applicable SLAs may include response time to customer inquiries, r...read more
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Q4. What are different types of SLAs or KPIs you are aware of which are applicable for a Call center MICC team?
Ans. 
Different types of SLAs or KPIs applicable for a Call center MICC team
• Average Speed of Answer (ASA)

• First Call Resolution (FCR)

• Service Level Agreement (SLA)

• Customer Satisfaction Score (CSAT)

• Abandonment Rate

• Average Handle Time (AHT)
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Q5. How will you do capacity management and what all will be the criterios which you will consider while preparing capacity plan and roster?
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Q6. Are you willing to relocate?
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Q7. Are you comfortable in night shifts or rotational shifts?
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Q8. Is there any project/achievement of yours which you want to highlight?
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Q9. What is you knowledge about audits?
Ans. 
I have a strong understanding of audits, including their purpose, process, and importance in ensuring compliance and accuracy.
• Audits are systematic examinations of financial records, processes, or procedures to ensure accuracy and compliance.

• They are conducted by internal or external auditors to identify errors, fraud, or areas for improvement.

• Audits can be financial audits, operational audits, compliance audits, or in...read more
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