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PTC Associate Technical Support Engineer Interview Questions and Answers

Updated 14 May 2023

PTC Associate Technical Support Engineer Interview Experiences

1 interview found

Associate Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 14 May 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Basics of mechanical engineering
    • Add your answer
  • Q2. Stress, strain and some basic definitions
    • Add your answer
  • Q3. Constrain in autocad/solidworks
  • Ans. 

    Constrain is a tool used in AutoCAD/SolidWorks to restrict the movement of objects.

    • Constraining objects ensures that they maintain a specific position or relationship to other objects

    • Examples of constraints include horizontal, vertical, tangent, and concentric constraints

    • Constraints can be added manually or automatically using the software's constraint tools

    • Answered by AI
    Add your answer
  • Q4. Basic tools of solidworks
  • Ans. 

    Basic tools of SolidWorks include sketching, modeling, assembly, and drawing tools.

    • Sketching tools: used to create 2D sketches that can be extruded or revolved to create 3D models

    • Modeling tools: used to create 3D models by extruding, revolving, sweeping, lofting, and more

    • Assembly tools: used to assemble multiple parts into a single model

    • Drawing tools: used to create 2D drawings of 3D models for manufacturing or documen

    • Answered by AI
    Add your answer
Round 3 - HR 

(3 Questions)

  • Q1. Brief summary about my self
  • Ans. 

    I am a dedicated and experienced technical support engineer with a strong background in troubleshooting and problem-solving.

    • Over 5 years of experience in providing technical support to customers

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in troubleshooting network connectivity problems

    • Excellent communication and customer service skills

    • Ability to work under pressure and meet tight deadline

    • Answered by AI
    Add your answer
  • Q2. Asked about My family background
    • Add your answer
  • Q3. Asked about my education
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest
Answer freely no need to panic
Know the basics

Skills evaluated in this interview

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Help me choose New Regime or Old Regime for my salary revision
Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits
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Interview questions from similar companies

Associate Technical Support Engineer Interview Questions & Answers

Red Hat user image Anonymous

posted on 9 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Linux related questions
    • Add your answer
  • Q2. Installations networking basics
    • Add your answer

Technical Support Engineer Interview Questions & Answers

ServiceNow user image Stanely Jones

posted on 2 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
    • Add your answer
  • Q2. Questions on Javascript
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Atlassian user image Anonymous

posted on 26 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How does internet works
    • Add your answer
  • Q2. HTTP codes SQL troubleshooting
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. SQL python java
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiations
    • Add your answer
  • Q2. Work shifts questions
    • Add your answer

Support Engineer Interview Questions & Answers

Akamai Technologies user image Anonymous

posted on 15 May 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Few Technical bits too apart from aptitude

Round 2 - Group Discussion 

No feedback but good

Round 3 - Technical 

(1 Question)

  • Q1. Basic Networking Questions and cse topics
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. About Projects and Personal Questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The lack of Communication, Disorgnaized Interviews and absence of transperency.

Technical Support Engineer Interview Questions & Answers

Oracle Cerner user image Anonymous

posted on 5 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
    • Add your answer
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

    • Answered by AI
    Add your answer

Technical Support Associate Interview Questions & Answers

Thomson Reuters user image Anonymous

posted on 11 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in May 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. About projects which I have worked on hybris
    • Add your answer
  • Q2. Tools in hybris used
  • Ans. 

    Hybris uses various tools for development and support tasks.

    • Eclipse IDE for development

    • Hybris Administration Console for configuration

    • HAC for monitoring and troubleshooting

    • Ant for building and deploying

    • Jenkins for continuous integration

    • Answered by AI
    Add your answer

Desktop Support Engineer Interview Questions & Answers

Infor Global Solution user image Anonymous

posted on 11 Dec 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is your expected salary?
    • Add your answer
  • Q2. Are you willing to relocate?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - After all the question they asked me the notice period and she said she needs immediate joiner

Technical Support Engineer Interview Questions & Answers

Citrix user image PAVITHRA RAJI

posted on 27 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Question related to L3 and L2 topics
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation. Relocation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well what we have mentioned in the resume

Engineer- Customer Support Interview Questions & Answers

Nutanix user image Anonymous

posted on 8 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

There were 50 questions about Computer Networks.

Round 3 - Technical 

(3 Questions)

  • Q1. It was Technical Interview 1
    • Add your answer
  • Q2. Question on Data communication.
    • Add your answer
  • Q3. Diff between DBMS and Excel.
  • Ans. 

    DBMS is a software system that manages databases, while Excel is a spreadsheet program used for data analysis and visualization.

    • DBMS is used to store, retrieve, and manage data in a structured format, while Excel is used for data analysis and visualization.

    • DBMS allows for multiple users to access and manipulate data simultaneously, while Excel is typically used by a single user at a time.

    • DBMS supports complex queries a...

    • Answered by AI
    Add your answer
Round 4 - Technical 

(2 Questions)

  • Q1. Technical Round 2
    • Add your answer
  • Q2. Questions on SQL , Oops etc.
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Atlast HR round.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication skills.

Skills evaluated in this interview

More about working at PTC

PTC Interview FAQs

How many rounds are there in PTC Associate Technical Support Engineer interview?
PTC interview process usually has 3 rounds. The most common rounds in the PTC interview process are Resume Shortlist, Technical and HR.
How to prepare for PTC Associate Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at PTC. The most common topics and skills that interviewers at PTC expect are Apache Tomcat, Apache Web Server, Dml, SQL and Technical Support.
What are the top questions asked in PTC Associate Technical Support Engineer interview?

Some of the top questions asked at the PTC Associate Technical Support Engineer interview -

  1. Constrain in autocad/solidwo...read more
  2. Basic tools of solidwo...read more
  3. Stress, strain and some basic definiti...read more

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