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Protecooling Customer Care Executive Interview Questions and Answers

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Sales Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 25 Jul 2021

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1 Question

  • Q1. Good communication skills
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Tech Mahindra user image Anonymous

posted on 12 Nov 2021

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

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Interview Preparation Tips

Interview preparation tips for other job seekers - best

Customer Care Executive Interview Questions & Answers

Amazon user image Anonymous

posted on 21 Mar 2022

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

English grammar
Pronunciation

Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. Where do you see yourself in 5 years?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
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  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well give your your best

Sales Executive Interview Questions & Answers

TCS user image Anonymous

posted on 22 Oct 2021

I applied via Campus Placement and was interviewed before Oct 2020. There were 7 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. Strengths and weaknesses
    • Add your answer
  • Q3. Self Introduction
    • Add your answer
  • Q4. Case study in the office scenario
    • Add your answer
  • Q5. Why you choose this sales field?
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Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with an enthusiasm . Be bold and be confidence. We can win everywhere.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 9 Aug 2021

I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your self, Education, Expiration of previous company and How long you want to job with this organization
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident a give all answers with confidence

Customer Care Executive Interview Questions & Answers

Amazon user image Anonymous

posted on 14 Aug 2021

I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. About my last job profiles
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be true

Customer Care Executive Interview Questions & Answers

Amazon user image Anonymous

posted on 3 Aug 2021

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Do you have good communication skills of English and Hindi language
  • Ans. 

    Yes, I have good communication skills in both English and Hindi.

    • I am fluent in both languages and can communicate effectively with customers in either language.

    • I have experience working with customers who speak both English and Hindi.

    • I am able to understand and respond to customer inquiries and concerns in both languages.

    • I am confident in my ability to provide excellent customer service in both English and Hindi.

    • Answered by AI
    Add your answer
  • Q2. Can you communicate with customers of rage behaviour in very calming tone
    • View 1 more answer
  • Q3. Are ready to give you 100% to your work
    • Add your answer
  • Q4. Do you have any previous experience in this profile
  • Ans. 

    I have previous experience in customer care, where I developed strong communication and problem-solving skills.

    • Worked as a customer service representative for 2 years at XYZ Company, handling inquiries and resolving issues.

    • Managed a high volume of calls daily, averaging 50+ calls, ensuring customer satisfaction.

    • Trained new team members on customer service protocols and best practices.

    • Received 'Employee of the Month' aw...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aim high Unless of difficulties.
Try to achieve you target don't get nervous . Try to collect relevant information of the company you're going to be interviewed in.
Thank you
All the best for your interview 🧡

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. How much aware are you with yourself
    • Add your answer
  • Q3. Key skills knowledge about your attitude towards customers
    • Add your answer
  • Q4. How well spoken are you
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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 Sep 2021

Interview Questionnaire 

1 Question

  • Q1. How can I clear certification in tech Mahindra ?
  • Ans. Soo first of all we got a training of 15 days then 3 days of practice log in and after this 10 days of OJT Day 8 9 10 of OJT the calls were audited by quality of tech Mahindra day 8 9 10 we have to score more than 70% most probably call was not going to be fatal other wise recertification happen . I completed i first go and today it was 10 days but no E Mails sent by them and no update was sent just sing under TL and ...
    • Answered Anonymously
    Add your answer

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 5 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basics maths and English questions

Round 3 - HR 

(2 Questions)

  • Q1. Basics salary discussion round, checked knowledge about the company
    • Add your answer
  • Q2. Give a brief of salary structure
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well before the interview, make your self comfortable don't lie

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