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I applied via Approached by Company and was interviewed in Mar 2024. There was 1 interview round.
I applied via LinkedIn and was interviewed in Mar 2021. There was 1 interview round.
I applied via Company Website and was interviewed in Oct 2019. There were 4 interview rounds.
I have 5 years of experience in customer success roles, where I managed client relationships, provided support, and ensured customer satisfaction.
Managed client relationships to ensure customer satisfaction
Provided support and assistance to customers
Implemented strategies to increase customer retention and loyalty
Collaborated with cross-functional teams to address customer needs
Utilized CRM systems to track customer in
I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.
I have worked on various data analysis tools including Excel, Tableau, and Google Analytics.
Proficient in Excel for data manipulation and analysis
Experience with Tableau for data visualization and reporting
Familiarity with Google Analytics for web analytics and reporting
Knowledge of SQL for querying and analyzing data
Experience with Python and R for statistical analysis and modeling
I managed a portfolio of 50+ clients in my previous customer success role.
Managed a diverse portfolio of clients from various industries
Developed and executed customer success plans to ensure client satisfaction and retention
Collaborated with cross-functional teams to address client needs and concerns
Achieved a 95% client retention rate
Provided regular reporting and analysis to senior management
posted on 21 Jun 2023
I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.
Basic questions like self introduction, customer support, csat, quality etc
then operational round
posted on 28 Apr 2024
I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.
Irate customer wanted a refund, write an email saying we do not have refund policy.
I applied via AngelList and was interviewed before May 2022. There were 3 interview rounds.
I applied via Approached by Company and was interviewed before Mar 2022. There were 4 interview rounds.
They send you assignment for a day and will revert back to you.
based on 1 interview
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Eruditus Executive Education